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Service plan does NOT cover dish alignment! Atleast that is what they told my friend yesterday.We just had this same discussion.Had to get nasty & threaton to stop prtection service...FWIW.

I have 2 H-20's. Living room passed the grade,bedroom didn't.I have both hooked to antenna in attic.I am still playing with the bedroom rec.,reset after reset.Channels will show in antenna setup.but when I go to add/delet in guide some are missing.Some channels even have the wrong call...

Fox in my area is Great.NBC HD sucks,not just sports, all shows are behind the other networks..The best PQ I have seen from them was the debate last night.

I auto tuned the tarheel ballgame last night before leaving for church,and when I got home the tv & sat receiver were on.This has happened before,we had just got home and were in the kitchen when the tv came on & the wife got on me for turning the TV just as soon as I came in the house. I was...

I pick up all the big locals with an indoor antenna,35 miles from the towers.I picked it up at radio shack.Just plug it into the h-20 and all the channels will be in the guide also.Good Luck.

My h20-100 started working 12/11. N.C MOON.

I changed the B-band converter & still have problems.I have the pixilation on other new HD channels but not all.2nd receiver is GTG.

I checked last night,the bedroom fxhd is clear while the living room is distorted.I guess I have to call Direct.Unless someone has an idea what to do.Moon

I have yet to get a clear pic or sound on the hd channel.Some of the new hd channels will pixilate for a few secs.after tuning to them but clear right up.I will check the other tv tonight. If it keeps up I will call Direct.I have had HD since april last year.Installer said it was the first...

Anyone having a problem on FX HD? The sd channel is good,the hd channel is scrambled,Pic & sound. Raleigh area.

NBC here is bad, OTA or through the sat.All primetime shows are not as good as the other major channels but sports are horrorible. I'm in N.C.

Worth the 10.00 extra bucks to me.

N.C. looked awful also over D*.I didn't check OTA. ALL NBC programs fall short in the HD world compared to other networks & I was afraid Football would suffer.Thankfully, it's only one game a week.

YES,this happens to me also.??????

Panthers vs. Steelers not in HD on cbs either.

I don't know about smaller,But def.SLOOWWERR.

Yes,Please keep us posted.

I have A 100 & 600. The 100 has problems when I go to the guide,it disappears,the 600 is 7 months old,no problems.The 100 is 1 week old.Go Figure.

THEY did owe me something.I pay for 2 receivers in my home & was trying to activate a card THEY sent ME,since THEY couldn't activate the card I had because it was ready to expire.I didn't ask for anything other than to activate the card.I was on the phone for 2 hrs sat. night trying to get this...

O.K How is this? 1 hour 7 min. call to get my hd locals to work.They told me I would have to pay a service call for a service I never received.Subscribed in feb.Locals promised in april,finally turned on in july,& then they didn't work & no one @ D could walk me through the repair & said I was...

How can they sell through a retailer without an agreement,then tell you it's a lease after the fact? I guess I will send it back if I have to,When They send my money back,ha ha.My thing is ,I am activating NOT deactivating.Turn it on!!!

So I buy a H20 to replace my bedroom receiver & call to activate.The card was missing & D sent me a card because they couldn't program my old card to my new receiver.These people were great & helpful,Sent me a new card overnight free.I call to activate & the lady starts in on how my new receiver...

I have had mine since April,mounted on deck.No problem with install,but now that locals are up I can't get them.I get the searching for signal message.I hope it's just an adjustment.Installer said it was the first he had installed.I have to call,been too busy to take off.