I'll find out.
-----Original Message-----
From: Andy [mailto:andy.lewis@sbcglobal.net]
Sent: Tuesday, July 13, 2004 2:24 PM
To:
VOOM@yahoogroups.com
Subject: [VOOM] Right when I thought things were looking good......
I haven't been on here in a while, but I thought I would share my
latest experience. It had been a while since anything had gone wrong
with my VOOM, but then I got the bill on Saturday. $831 and some
change. Now I am a charter member, but I took the money back
gaurantee at the end of April and they creditted the credit card I
made the purchase on for $750. I am assuming that they didn't want
to lose that money so they thought I wouldn't notice if they billed
me that amount on my next statement. I am also not pleased with the
fact that I cannot contact someone in the billing department directly
to figure this out, the CS Rep just says it has been escelated, the
last time something was escelated it took 2 months to get resolved
and that only happened because I contacted a VOOM systems engineer
via email and he got it taken care of right away. I am moving in
August, and I may dump VOOM when I do if they don't stop trying to
screw me.
Yahoo! Groups Sponsor
ADVERTISEMENT
<
http://us.ard.yahoo.com/SIG=1297nlaqi/M=295196.4901138.6071305.3001176/D=gr
oups/S=1705036932:HM/EXP=1089829505/A=2128215/R=0/SIG=10se96mf6/*
http://comp
anion.yahoo.com> click here
<
http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=groups/S=
:HM/A=2128215/rand=833621571>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
* To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .