With the new software/firmware due out soon which has scanning perhaps this
is not really a big problem from VOOM that needs to be fixed now.
I just wish the update would come out already. I am getting tired of going
to SatelliteGuys to read "A CSR said the new software is now going out!"
every day.
Scott
SatelliteGuys.US
_____
From: Lindsey Mertz [mailto:Lindsey@online-pharmacy-price-guide.com]
Sent: Friday, July 23, 2004 1:07 PM
To:
VOOM@yahoogroups.com
Subject: Re: [VOOM] Channel Map Issue
While I'm not running whineing the the FCC about our OTA Mapping issue it
definitely feels like they're sitting on their rears ignoring our problem -
we haven't had locals for somewhere like 6-8 weeks now (i've lost track of
how long this has been going on), and still nothing has been done. At first
we were calling and they had no record of our previous calls. We've been
told a manager will call us back about it - almost one week later, no call.
How hard can it be to tell our box to look for a different set of channels?
Surely its not something that should take this long.
----- Original Message -----
From: Robert Heitner <mailto:ddprobert@yahoo.com>
To:
VOOM@yahoogroups.com
Sent: Friday, July 23, 2004 9:59 AM
Subject: RE: [VOOM] Channel Map Issue
I was referring to him whineing like a baby to the FCC.
VOOM is working on every issue that has been reported and if anyone thinks
they're sitting on their rears ignoring people's problems, then they're
smoking something.
They should and WILL fix it.. but some things take time.
Robert < -- just a customer, and a happy one at that. -- >
_____
From: Madtown HD Junkie
[mailto:Madtown.HD.Junkie.19uvtw@nobody.satelliteguys.us]
Sent: Friday, July 23, 2004 11:47 AM
To:
VOOM@yahoogroups.com
Subject: Re: [VOOM] Channel Map Issue
Get a life?? They should fix it. I thought we were the customer???
Robert Heitner Wrote:
> Oh get a life you weasel!
>
> _____
>
> From: jnardone [mailto:jnardone.19utik@nobody.satelliteguys.us]
> Sent: Friday, July 23, 2004 11:00 AM
> To: VOOM@yahoogroups.com
> Subject: Re: [VOOM] Channel Map Issue
>
>
>
> Hi:
> If VOOM will not fix your mapping you should call the FCC. It is
> illegal for a set top box to not be able to receive all available
> signals. I filed a complaint and my mapping was fixed within a few
> days.
> Joseph
>
>
> --
> jnardone
>
>
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Madtown HD Junkie
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