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skottey
Last reply · posted in Cable Television and Fiber Providers
I am in St. Petersburg and yesterday and today have been getting annoying audio hiccups on various channels (specifically of note Fox News Channel and Sun Sports). I am watching hockey tonight and the audio will garble every few minutes and the picture remains fine.

I know they are doing upgrades to 1Ghz equipment and this was verified by the tech support on the phone tonight. Of course he would not admit to any problems and doesn't have an upgrade schedule.

Could all this upgrading be causing my audio problems? When I called support he said he would "send a signal" to the boxes and if it continues to call back tomorrow.

What does sending a signal do anyway? It is still mucking up after he sent a signal.

My Internet appears to be fine, although a ping -t to google.com has been getting an occasional request timed out, which routinely is not the case, as I'll run a ping test for hours with no times out on any given day.
20 Replies · 4546 views
stevenl
The slogan is "Its all about the bundle" they had signs up all over the offices for awhile. Now they got the astrick stuff, and the "one and done" its their service policy that is saying one customer should only have to make 1 phone call and the problem should be resolved or have1 tech visit and its done, no matter what the problem. On paper its great, but working in the field I know its impossible goal to meet at all times.
skottey
The slogan is "Its all about the bundle" they had signs up all over the offices for awhile. Now they got the astrick stuff, and the "one and done" its their service policy that is saying one customer should only have to make 1 phone call and the problem should be resolved or have1 tech visit and its done, no matter what the problem. On paper its great, but working in the field I know its impossible goal to meet at all times.

I am just thankful they are looking at both my intermittent audio / video problem going on since Dec off and on with the television that has recently become the occasional blackout for a minute or two which also takes out Internet on the VO account. I had to have them cross reference my two accounts to look at it with one visit. It comes in on the same line, it is the same problem, but it is two accounts. Why does that confuse people? Run me a second line to the pole if you like for the RR. I don't care. I still think it is something wrong down the street with an amp or something again like it has been in the past, but what do I know?
stevenl
I am just thankful they are looking at both my intermittent audio / video problem going on since Dec off and on with the television that has recently become the occasional blackout for a minute or two which also takes out Internet on the VO account. I had to have them cross reference my two accounts to look at it with one visit. It comes in on the same line, it is the same problem, but it is two accounts. Why does that confuse people? Run me a second line to the pole if you like for the RR. I don't care. I still think it is something wrong down the street with an amp or something again like it has been in the past, but what do I know?

They usally only run 1 line per "power meter" as the standard if a dwelling has only 1 line its only considered a single unit. If you have 2 separate power meters, they will usually will open 2 accounts and give you two bills. Your situation is relatively unique because they usually dont put 2 seperate accounts on a single unit. They will try to put them together, so when the CSR pulls up your cable account they do not see anything else to tell them you have another account at the same location. So they don't know you have RR until you tell them, and even then they may have a hard time understanding how its a the same house. (be careful they confuse easy when its not a normal 1 2 3 step thing, if they are new)

The problem could very well be on the system, the problem with it being intermentiant is if its not happening and when the tech troubleshoots it from tap to node, everything maybe perfect, its dam near impossible to track. Because the problem could be anywhere from your wall plate to the headend. and if no one is seeing it or its only there for a few seconds its hard for anyone to determine ok this is where the fault happened. Usally if their is a high volume of customers with the same problems it makes it easier because we can find a "common point" between all the customers complaining and start trouble shooting from there.
skottey
The problem could very well be on the system, the problem with it being intermentiant is if its not happening and when the tech troubleshoots it from tap to node, everything maybe perfect, its dam near impossible to track.

This is what I am afraid of. I am sitting here watching Fox Business, waiting for the guy to come out and "test" everything this AM. Everything is perfect with no hiccups. But, I have had problems off and on since Dec, but it really didn't annoy me enough to finally schedule them out until this week. With the new baby arriving last week, my mother in law stayed (10 days or so) at our house and the Living Room / home office TV was literally on 24/7 as she watches Fox News, A&E (non-HD version for some reason even though I told her there is an HD version), TNT (non-HD), and Lifetime. We sure got our usage of BHN this month. But anyway, having the TV on ALL the time means while I sit at my computer doing work or playing around on sites like this, I noticed every hiccup while in the room, 24/7 as she watched TV. It was happening way more than I noticed previously. She never complained though,but it was bad. Then the black screen hit the other day, and again a day later. Both times, taking out my Internet. Eventually, TV came back on and impatiently I rebooted my business class modem. When I called to get them out here they skipped troubleshooting and scheduled immediately.

I truly understand how hard it is for you guys to pinpoint a problem. I go through the same thing with customers and computers. I'll go out and their problem vanishes, I leave, it comes back. And since I am an RR reseller, my customers often call me first when their Internet is down. I know RR is having a problem when I get 3-4 families calling me to say their Internet is down. Although I would love the money of a service call to their house to tell them it is RR, I end up realizing it is RR and tell them to call, saving them the cost of having me out. Sometimes they don't want to deal with it so they pay me to come over and call in and report it. Other times they ride it out. I see a lot of trends in neighborhood outages. Especially the coastal upper class residential neighborhoods with one way in, one way out utilities. They are down all the time. I seriously have very little RR outage, which is the important thing. TV is nice, but Internet is my bread and butter and pays the bills.

Come on tech.... time is money... the sooner you get here, the sooner I can go make some money!

Edit: 9AM- it just hiccuped.... come on... do it again when the guy comes.

Edit: 11AM- I'm told squirrels chewed through my line and the tech replaced the line from the pole to the box. No hiccups since. Unfortunately, he was unable to add an HD box for my son's room, as he didn't have any in the truck, so I get to have somebody come out again for a three hour window next week. Anyway, I don't see how an exposed line at my house would impact the entire Tampa Bay, since others are getting hiccups too, but maybe replacing the line will help me. Don't know about the other 600,000+ customers.
stevenl
One thing I recomend to help you get faster service when you call, call in for the business class modem problem (they get same day service calls if its before 3 at least here in cfl) then when the tech gets their explain the whole problem. With the extra cost of business class comes better support you dont have to wait in the normal que or people. Just a suggestion if you need someone there 'right now'

About your problem:

I think we had this discussion before (maybe it was me and jc) but as I told him just becasue 10 people in the city are experianceing the same problem does not mean they are related. If it is as he said a problem with the line being chewed that could really explain why you have the pixelation. Water is a killer to the digital band (higher freq) usally if you have aproblem on the system that the lowband is fine but the high band is wiped out 90% of the time its water in a device, (or water damaged cable) So that could very well explain why you were having the problem. The majority of the problems we have at houses are usally related to the 'drop' because that is the weakest point. Its outside, affected by the elements and seems to be a landscapers favorite item to hit with the edger :) Let us know how it does over the next few days. Sometimes, ive been to locations saw something that was clearly a problem, fixed it, but the customer later still experianced some problem. Sometimes fixing one problem makes another problem seem worse, so keep an eye on it.
skottey
One thing I recomend to help you get faster service when you call, call in for the business class modem problem (they get same day service calls if its before 3 at least here in cfl) then when the tech gets their explain the whole problem. With the extra cost of business class comes better support you dont have to wait in the normal que or people. Just a suggestion if you need someone there 'right now'

Thanks for the advice... I normally do this but there was no rush, as it is/was an intermittent problem and I had previously called to bitch about the TV. So I figured I'd report it to residential. (read on...)


Sometimes, ive been to locations saw something that was clearly a problem, fixed it, but the customer later still experianced some problem. Sometimes fixing one problem makes another problem seem worse, so keep an eye on it.

Dude... you seriously jinxed me. Everything was working fine, no hiccups or anything after the guy left. This morning, at 9:30AM, while watching the lovely repackaged Investigation Discovery (previously Discovery People, Discovery Civilization, and then the dreadful Discovery Times when NYTimes bought into them) the screen went black and sure enough my Internet was down. I purposely didn't reboot the modem and got right on the horn with RR biz. During the phone call the TV came back on but not the Internet. I asked him to hurry up and test the modem before Internet came back online. He said there was a problem with the power level to the upload and download and that they would need to send somebody out on Monday. Fortunately, I got the same time window as the installation of my son's HD (non-DVR) cable box. It will be two guys coming but we only have to wait around for the same three hour window.

haha... so you jinxed me man.... problem's still here. I knew it had to be something else because of the past problems but the squirrel thing seemed feasible for part of it.

The odd thing is, it seems to drop out at the same time or roughly so each time. Everything goes out at 9:30AM or so for five minutes, as if that is the exact time the douchebag down the street turns his HAM radio on each morning, interfering with BHN. haha.
stevenl
HA! So youve had that experiance before? Because we have had that problem a few times :) with the HAM guys. Any tiny break in our system and BAM a higher power HAM radio will knock out the node. Those are a bitch to troubleshoot because even a pin hole could allow the signal to get in and most "TDRS" (what we use to test for line breaks) cant even see them!
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in DIRECTV General Forum
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

7 Replies · 388 views
raoul5788
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!
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b4pjoe
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
Jimbo
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
YouTube TV
raoul5788
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.
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A
YouTube TV
YTTV don't carry the Regional sports channels
D
YTTV don't carry the Regional sports channels
It does still carry the NBC Sports branded RSN's, but obviously in those limited markets...
Jimbo
YTTV don't carry the Regional sports channels
RSN's ... are they still Alive ?

Unless your looking for the Non Major sports,,they are pretty pointless.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
67111 Replies · 2662409 views
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long_time_DNC
Help Is On Its Way - Little River Band
sdfntx
Little Band of Gold - Sonny James
RaiderPower
Band Of Gold - Freda Payne
long_time_DNC
Heart Of Gold - Neil Young
ClarkGable
Y
Pub Member / Supporter
Last reply · posted in The Sports Section
Mexico takes on South Africa to open the World Cup Final (it is called the Final... this just isn't the World Cup Final... Final). The tournament has been plagued with rife malfeasance as FIFA has been committing all sorts of fraud with the ticket sales. Hotel rooms have gone unfilled as the prices to attend a game and stay somewhere are through the roof. I swear this is impacting Mansfield, OH hotel rates which are higher than average for the Indycar race. And there is a broadening VAR presence which will ruin things as nothing worse now when scoring a goal and knowing you can't quite celebrate yet as they check to see if a player was offside by a pixel a half-hour ago.

The Group Stage used to mean something, but now 32 of the 48... yeah, 48 teams are going to the Knockout Round. Getting into the Knockout Round used to be a big deal, even for the US. But now... if you don't lose all of your group stage games, you get to move on. Oi! And this is avoiding all the political stuff!

I have never been so unexcited for a World Cup before. Every game used to matter. But FIFA be darned if they don't try to squeeze out every dime they can out of the players, refs, and fans.
2 Replies · 52 views
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osu1991
I have no interest in watching it this year.
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Y
Mexico resolvingly man handle South Africa. Three red cards. I think the second one was a bit soft, more like a very cynical yellow.

The US play Paraguay today, which to me is the critical game for this group stage. Paraguay is currently 40ish in the FIFA rankings. Their friendlies since qualification have been mixed, but they come out of South America, so, they can't be ignored.

The US team is ranked 17th. I'm uncertain why. They are 2-0-3 in their last five games.

A win for the US would be critical as it would be a message that they kind of belong in the tournament. We'll be finding out if Pochettino was indeed the right manager for this squad. He has done well with higher end mid-majors.
BlackHitachi
Supporting Founder
Last reply · posted in Movie Talk
Since the Reds have there thread we should too!

Last watched Nine inch Nails
Next 3:10 to Yuma
5347 Replies · 509350 views
osu1991
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
dfergie
Rooster Cogburn.

Keep forgetting the free movies on youtube are ad free with my premium subscription.
There are some really good movies on youtube.
Saving Private Ryan 4k, Dolby Atmos...
harshness
Saving Private Ryan 4k, Dolby Atmos...
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
dfergie
These are severely limited. Getting better than stereo audio is improving, but still has a long way to go.
I went with my 4k disc after checking out that version.
osu1991

View: https://youtu.be/I68627xyDPA?is=gUZB0Yv_08pE0DR3


Tonight revisiting one of my favorites. Ranks up there with Star Wars, Raiders of the Lost Ark and Hunt For Red October.
dfergie
Watching Monterey Pop, been awhile, had the DVD, but probably lost in the fire 10.5 years ago. HBOmax
"MysteryMan"
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"MysteryMan"
913sEn2idpL._SX342_.webp
T
Last reply · posted in DISH Network Support Forum
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
7 Replies · 120 views
HipKat
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look
R
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois
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T
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois
Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks
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T
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks
HipKat
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks
I hope that works. I'm waiting til Black Friday sales
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Darrell S
I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.
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T
I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.
Thanks, I'll try that
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S
Last reply · posted in DIRECTV General Forum
Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.

DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?
24 Replies · 948 views
FHSPSU67
First receiver should be free. It is for me.
b4pjoe
First receiver should be free. It is for me.
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.
S
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.
All of this makes me want to cancel satellite again! Customer service said we were getting billed for an old receiver but the call got cut off.

Will call back and try to get this resolved. As of now, only one TV can access satellite service. Would hope they can send another Gemini to be co-located w the main HR54.
S
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.
A
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.
this is why we canceled support and the csr's are garbage even the american ones. it's still under the att system!!!
zippyfrog
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Phone & Tablet Zone
I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.
2 Replies · 44 views
navychop
I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.
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Foxbat
I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.
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C
Last reply · posted in DISH Network Support Forum
I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.
9 Replies · 369 views
C
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?
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Bobby
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.
navychop
Cough, cough, Hopper3!
C
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.
Thanks, Bobby.
A
chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.
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Smuuth
Pub Member / Supporter Cutting Edge
Last reply · posted in SatelliteGuys Classifieds

WANTED  DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.
12 Replies · 317 views
b4pjoe
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.
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Smuuth
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.
Jimbo
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.
Take the $10 and Call Back ...
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Smuuth
Take the $10 and Call Back ...
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results. 🤬
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Jimbo
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results. 🤬
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.


I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...
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Smuuth
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit. 🙄
Jimbo
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit. 🙄
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.
Smuuth
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.
Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.
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Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it
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Smuuth
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.
A
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.
a tablo box is cheaper
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A
why invest in hardware that's going to be boat anchors in a few years?