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Last reply · posted in DISH Network Support Forum
Had a long chat with an online service rep initially asking about needing a phone line for service. After a lengthy run around, I finally got a straight answer about the "No Phone Line Fee":down, even though I really didn't get a straight answer on exactly what the phone line is actually used for. I still plan on dropping comcrap to go to Dish, just thought I'd share. Still think the No Phone Line Fee is do-do from large male cow.


You have been connected to (01) Zyra G.
(01) Zyra G: Welcome to Dish Network, the home of Better TV for All. To better assist you with your buying experience and ensure that we can contact you in case this session gets disconnected, may I have your phone number please?
Jacob: I'd rather not, thanks. just have a simple question
(01) Zyra G: That won't be a problem.
Jacob: I was wondering if there is anyway to get around needing a phone line for service. Say connection to ethernet?
(01) Zyra G: How may I help you today?
(01) Zyra G: For me to better assist you, are you a former customer of Dish Network?
Jacob: no, only have had comcast
(01) Zyra G: Thank you for that information.
(01) Zyra G: If I understand you correctly, you don't have an active home phone, am I correct?
Jacob: correct, I only have a Cell Phone and Cable Internet service
(01) Zyra G: We do not require a phone line, but if you have an active phone line that you can plug into the receiver we will waive the $5.00 No Phone Line Fee.
(01) Zyra G: The phone line needs to be connected at the back of a dual tuner receiver.
Jacob: why is a no phone line fee charged?
Jacob: does not having a phone line impact service? If it does, why is it not required?
(01) Zyra G: The $5.00 programming access fee or no phone line fee is an administrative fee to transmit all of the programming from your primary tuner to the additional tuner(s). It requires more resources from our uplink center and our satellites to transmit the additional feed and signal to the additional tuners.
(01) Zyra G: The receiver will still work even if you don't have an active home phone. However, you will not be able to take advantage of our interactive TV services, Customer Support Application, or Caller ID applications. You will also not be able to use your remote control to order any Pay-Per-View events or movies. You also need to take care of the $5 No Phone Line Fee.
(01) Zyra G: Have I answered all your concerns?
Jacob: So you don't have the option of internet connection for service?
(01) Zyra G: Are you referring to having ethernet hooked up to the receiver?
Jacob: yes
(01) Zyra G: Please give me a few minutes while I research that information for you.
(01) Zyra G: I checked my resources, however ethernet can't be hooked up to the receiver.
Jacob: Well that sucks, I should think then that fee should be included in the DVR service fee since all DVRs have dual tuners.
(01) Zyra G: We have different types of dual tuner receivers.
(01) Zyra G: We have a SD dual tuner receiver, SD DVR receiver, HD dual tuner receiver and the HD DVR receiver. These are all dual tuners.
Jacob: right, but all of your DVRs have dual tuners right? and you charge a DVR service fee right?
(01) Zyra G: That is correct. Our DVR receivers are dual tuners.
(01) Zyra G: If you get a DVR receiver, there is a $5.98 video-on-demand fee.
(01) Zyra G: This fee is different from the No Phone Line Fee.
(01) Zyra G: Have I answered all your questions?
Jacob: So the fee isn't for "DVR" service, but for the video-on-demand? So what is the phone line actually needed for besides interactive TV services, Customer Support Application, or Caller ID applications, or Pay-Per-View?
(01) Zyra G: This will also prevent or avoid you from paying an additional $5 on your monthly bill.
(01) Zyra G: Even if you don't have a phone line attached at the back of the DVR receiver, this box can still record, pause live programming, skip commercials and a whole lot more.
Jacob: haha, that's funny. I need a phone line to avoid paying extra money for something I wouldn't use anyway?
(01) Zyra G: The reason why we manufactured a dual tuner receiver is for you to be able to save money since you don't have to pay additional lease fees for each receiver that you will get beyond your 1st box.
(01) Zyra G: Have I addressed your concern?I can assist you in placing your order online.
Jacob: ok, but that still doesn't make sense why I need to pay an extra $5 a month for not having a phone line, when the only thing it's used for is content that I wont use?
Jacob: seems like I have to pay for something that I won't have access to anyway if I don't use a phone line.
(01) Zyra G: If you don't want to be charged the No Phone Line Fee, then you can just get single tuner receivers.
Jacob: But I want DVR service, which you say only have dual tuners
(01) Zyra G: This way you don't have to have an active phone line attached at the back of the receivers.
(01) Zyra G: Yes, that is correct.
(01) Zyra G: I can see your concern about the No Phone Line Fee, however this is just a minimal cost for us to be able to to transmit all of the programming from your primary tuner to the additional tuner(s).
(01) Zyra G: I can assure you that once you have Dish Network service, you would realize that it really pays off.
Jacob: The extra programming is transmitted through the phone line?
Jacob: This is a rhetorical question of course. That extra fee just doesn't make sense to me when all programming is actually sent through the satellite link
(01) Zyra G: As what I have told you earlier, it requires more resources from our uplink center and our satellites to transmit the additional feed and signal to the additional tuners.
Jacob: that still doesn't tell me exactly what the phone line is used for in that regard
Jacob: forgive me, but I couldn't find online what it's used for
(01) Zyra G: The Phone Line is used for you to be able to have access to our interactive features and other cool features as well like ordering pay-per-views through your remote control.
(01) Zyra G: Have I addressed all of your concerns?I can assist you in placing your order online today.
Jacob: and we come back to that. If I don't have a phone line, I don't have access to those services. Why should I be charged for something I will not be using because I don't have a phone line? Seems like it would be a trade off
Jacob: no phone line, no extra features
(01) Zyra G: I can see where you're coming from. As much as I would like to remove the $5 No Phone Line Fee for you, however I really cannot do so. Our system will recognize that your receiver is not attached to a phone line and it's automatically charged by our system.
Jacob: So is there no way this can be waived (besides getting a phone line) in order to aquire a new customer
Jacob: Man, that sucks
Jacob: Well, thank you for your time.
(01) Zyra G: Please give me a few minutes while I research that information for you.
Jacob: ok
(01) Zyra G: Thank you.
(01) Zyra G: Since you told me that you don't have a phone line and you don't want to be charged a $5 No Phone Line Fee, you can purchase a wireless phone jack which is only for $39.
Jacob: ?? what is that?
(01) Zyra G: In this case, you don't have to have an active phone line attached at the back of the receiver.
Jacob: what does that do?
Jacob: Wouldn't I still need phone service for that?
(01) Zyra G: This serves as a replacement for the active phone line.
Jacob: Seems like the same thing as if I were to plug into one of the inactive phone jacks in my house?
(01) Zyra G: You need to plug the base unit into an electrical outlet and an existing phone jack, then plug the extension unit where the satellite receiver is located.
(01) Zyra G: This turns any electrical outlet into a modem or phone jack.
Jacob: ?? Like I said, seems like the same thing as if I plug the receiver into an existing wall phone jack.
Jacob: So I would not need an active phone service?
(01) Zyra G: As long as there is an existing phone line that will do.
Jacob: Again, please answer this question:
Jacob: Do I or do I not need to have active phone service with a phone company in order to waive the phone line fee?
Jacob: Regardless of whether or not I have existing phone line jacks in my house?
(01) Zyra G: You don't need to have an active phone line.
(01) Zyra G: As long as there is an existing phone jack, that will be fine.
Jacob: So I can plug the receiver into a dead phone jack in my house and I will not be charged the phone line fee?
(01) Zyra G: You need to have the wireless phone jack plugged into an electrical outlet and an existing phone jack.
Jacob: You just said I don't need the wireless phone jack if I have an existing phone jack near the receiver
Jacob: "(01) Zyra G: As long as there is an existing phone line that will do. "
(01) Zyra G: What I meant is that, you don't need to have an active home phone as long as you have a wireless phone jack plugged into an electrical outlet and an existing phone line or phone jack.
(01) Zyra G: You may already have your order placed online today so you can enjoy the service.
Jacob: I just read about this wireless phone jack and all they do is make it so you can put a phone where there is not already a phone jack.
(01) Zyra G: Are you currently on our website?
Jacob: You keep dancing around my questions. I just want a clear answer. Can you just tell me that "Jacob, if you plug your satellite receiver into an inactive phone jack, you can waive the $5 No Phone Line Fee. You do not have to pay for Land Line Phone service."
Jacob: yes I am
Jacob: "... and you do not need to pay for a "wireless phone system"
(01) Zyra G: You can't have an inactive phone jack directly connected to the receiver.
(01) Zyra G: That will still charge you the $5 No Phone Line Fee.
Jacob: Why not? You're telling me the wireless phone base can be plugged into an inactive phone jack. What's the difference?
(01) Zyra G: Please give me a few minutes while I check on this information.
Jacob: Sure, take your time
(01) Zyra G: I tried to check my resources again, I do apologize for any inconvenience. Let me correct myself, you really need to have an active phone line so you won't be charged the $5 No Phone Line Fee.
Jacob: Ah, I see and there really is no way to get around that?
(01) Zyra G: Yes, as much as we would like to waive the $5 No Phone Line Fee we really can't do so unless you have an active phone line attached to the receiver.
(01) Zyra G: Let me correct myself, the wireless phone jack needs to be plugged in to an existing and active phone jack.
Jacob: LOL, ok. Well, thank you for your time. Have a good day.
(01) Zyra G: You're welcome.
(01) Zyra G: Have I answered all your questions? I can assist you in placing your order online today.
Jacob: You have, but no not today. Thank you. :rolleyes:
/end session
48 Replies · 11818 views
R
But.. dont cable companies already charge 5 - 7 dllrs for any additional so called "digital" top boxes?? I mean well if you dont like the phone line fees... why not switch to cable.. and get that service? or maybe get direct tv and have seperate receivers? Does direct tv charge for additional receivers? I dont see how customers never get this.. you got options.. dont like it.. cancel it and get something else right? o.0
dishcomm
But.. dont cable companies already charge 5 - 7 dllrs for any additional so called "digital" top boxes?? I mean well if you dont like the phone line fees... why not switch to cable.. and get that service? or maybe get direct tv and have seperate receivers? Does direct tv charge for additional receivers? I dont see how customers never get this.. you got options.. dont like it.. cancel it and get something else right? o.0

D* does in fact charge $4.99 per month for each add'l receiver past the first one.

I thuink these fees are garbage. I hate fees. All fees are is way to collect additional unearned dollars from customers.
I have had angry people cancel because they felt they we're being nickle and dimed to death.
R
When I first got dish, no one told me about the 'no phone line fee.' the installer asked if we had a phone line, I told him no, he said 'no problem' and that was it. later, looking around online, I found out about the fee.

I called and got the same basic run-around. I told them to cancel my service because I felt like it was a 'hidden' charge no one told me about until I went looking online, and then all of a sudden the CSR had a solution. They just credited me back $5 every month for the first year to cancel out the charge. By then I had a phone line for other reasons and now it doesn't matter anymore.

All that to say, there are workarounds, but I think you need to be in a position where you can walk away (ie. new service) before they will give any.
PalaHeel
What do I gather from what is cussed and discussed on this thread? Even though CSR's have frustrated me in the past, there is NO WAY I would be one and take all the abuse they do!
N
I kind of agree with you guys on the additional receivers. This is a two tuner receiver, so it takes place of having a second receiver. If keeping it hooked up to the ethernet or phone waives the five dollars you are ahead. Lets take it this way. One 622 and one 211 with the 622 hooked up is an additional fee of 7 dollars. If you get the 612 and 211 and replace the second tuner of the 622 for a 301 then you would be paying 12 dollars (7 for the 211 and 5 for the 301)

So if you don't want the phone line bill just get a single receiver like the 612. My 622 is hooked up to the ethernet and have had no problems yet.
S
I thuink these fees are garbage. I hate fees. All fees are is way to collect additional unearned dollars from customers.
I have had angry people cancel because they felt they we're being nickle and dimed to death.

I'm just glad I don't have to pay full price for each receiver/tuner.
When I had C-band do one offered discounts for multiple receivers (not than many had 2 dishes setup, but one dish looking at G5 could get 90% of the stuff I watched)

At least it's only $5per receiver/tuner.


The CSR was wrong though. My DVR only has 1 tuner, and no DRV fee either. The 501/508 covers my needs just fine.
R
Well just for this thread, i will call my cell phone company and demand that they dont charge me 9.99 for the additional phone fee. Oh wait also I should call my insurance company to waive the additional fees for the other cars! Maybe that will work , Ill just tell them that direct tv doesnt charge for additional receivers. LOL

OHH OHHH when I go to the movies, ill tell them I should not pay for the additional person thats watching it with me :P because we all came in the same car :D


The dirty honest truth is.. of you dont like it.. simply get out? right?

put out(the cash) or get out.. lol no offense to anyone but its cruel reality.
K
Pub Member / Supporter Lifetime Supporter
Last reply · posted in TV Shows
Season 2 order already in hand:

'Star Trek: Starfleet Academy' Renewed for Season 2, Tatiana Maslany to Guest Star in Season 1

I've not been optimistic about this show based on what I've read so far. Seems to be aimed at a younger audience. Interesting though that Tatiana Maslany will have some sort of role.
95 Replies · 3758 views
harshness
Females wearing any clothing is unthinkable on Ferenginar.
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long_time_Dish
Females wearing any clothing is unthinkable on Ferenginar.
Was never a huge of the Ferengi-centric episodes in Trek...
Jimbo
Was never a huge of the Ferengi-centric episodes in Trek...
Me either ...
They turned out to be a Poor adversary ....
Foxbat
They got their proper due on "Deep Space Nine"
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long_time_Dish
They got their proper due on "Deep Space Nine"
And too many episodes centering on/around them as well...
harshness
They turned out to be a Poor adversary ....
As has always been the case for those consumed by their own financial enrichment. ;)
S
Last reply · posted in The Chit Chat Club
The title was to catch everyone's eye lol! But it is a thought I've been having as I dev a Roku app for a client. You see many MAAANY years ago I got really interested in cable TV channels and even chatted with a regional carrier, Insight about what it took to get a channel number. It was surprisingly easy although prohibitively expensive.



You could petition, reserve a high channel number, they monitored performance and if they liked you, you'd get lower channel number overtime and cut into ad overlays.



Roku has a similar setup. Make an app, if it has a strong, original linear component you could get channel assignment on The Roku Channel.



As mixed as my feelings are on the current media landscape, I can't help but feel a little excited interest when I scope out the apps in the Roku store.
4 Replies · 78 views
navychop
Hmmm. I think Roku will last. But will Firestick? With their backing, I guess so. Apple TV STB? Of Course. Walmart? Seems someone ought to go, but with their backing?….

Off brands have, as probably expected, very short lives.
S
Hmmm. I think Roku will last. But will Firestick? With their backing, I guess so. Apple TV STB? Of Course. Walmart? Seems someone ought to go, but with their backing?….

Off brands have, as probably expected, very short lives.
All of those services have FAST Channels. FAST is a linear online broadcast stndrd. You notice how their linear channels all have some overlap? They are gettting paid for every second those streams are up without really having to do their own accounting. Best part is they don't even facilitate any of the stream bandwidth. Over glorified app stores on some android hardware. No reason NOT to stay in the game.
harshness
It is largely because of the standard Roku remote that channel numbers are a distant memory on the streaming side of things. Because their competitors followed suit only reinforces that they were right.

Linear TV's death is a direct result of DVRs giving you what you wanted when you wanted it; why go back?
harshness
FAST is a linear online broadcast stndrd.
FAST is uniquely popular as a way of saving money. It isn't so much about consumption as passing time.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68609 Replies · 2678073 views
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long_time_Dish
Lonesome Loser - Little River Band
H
Long LONESOME Highway-Michael Parks
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ClarkGable
Highway To Hell - AC/DC
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harshness
Rockin' Down the Highway - The Doobie Brothers
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gms49ers
Brothers in Arms - Dire Straits
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in TV Shows
Don't know if any of you have watched this series yet, it would be interesting to see if you feel this review was accurate. It was very humorous to listen to however.


View: https://www.youtube.com/watch?v=9tsDO3y8I2c
3 Replies · 136 views
KAB
KAB
What a "pile of slop" review! I liked the show.
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Y
What a "pile of slop" review! I liked the show.
If the review is like the article, oi! Eighteen paragraphs into the review and... all they've done is not really talk at all about the actual thing they are reviewing.

Halfway into the "written" review, I know more about how the writer "thinks" than I do about what they are writing about. I understand their politics, their self-overestimated understanding of film, their inability to be funny.

Takes about 22 paragraphs to get to one that starts "Anyway, the story kicks off...". Talk about Slop! 😂
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harshness
Punditry is alive and well and just as divisive as ever.
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2164 Replies · 940215 views
K
660 CAVLIERS, 668 TWOLVES and 680 SPURS are now available
K
WPLG Miami is testing on the stream server again

EDIT: It's now available for streaming customers
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M
660 CAVLIERS, 668 TWOLVES and 680 SPURS are now available
Still with Choice package? My stepdad says when the game started he got black screen and something to do with not the right package.
He had the Twins the last 2 years and I saw the Wild screen on 668-1 when I was there a few weeks ago.
K
There were some technical issues during the pregame, where 668 was showing the Pacers feed instead of the Timberwolves feed until a few minutes before the game.

On the stream API it looks like some areas need the Sports Pack, what's his zip code?
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K
The BLUES, BLUJCKTS, HURCANES and WILD channels are now active and no longer pointing to the TV Promise slate
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dtv757
For those dazn nba channels are they sat only or sat & streaming
JSheridan
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.
156 Replies · 4405 views
Foxbat
Unless Dish acquires DirecTV and its mid-USA satellite slots, I may not have Dish Network to reach 40 years. Or, I guess we could buy a new house…
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S
Unless Dish acquires DirecTV and its mid-USA satellite slots, I may not have Dish Network to reach 40 years. Or, I guess we could buy a new house…
have charlie buy you a new house :biggrin :clapping
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T
Well, I didn't immediately think of broadcast, where there are all kinds of digital "subchannels"- I remember back when digital broadcast began that supposedly the 6mhz channel would likely support just 1 HD program and that the added subchannels would likely have to remain SD. I don't watch enough broadcast to know. Are there a lot of the subchannels in SD-only, and how do they do that, like are they in 4:3 or some kind of low-res widescreen?
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Foxbat
have charlie buy you a new house :biggrin :clapping
Unfortunately, I don't think my social proximity to Charle Ergen provides any special perks. Maybe if Foxbat, Jr. were to marry his daughter…🤞🏻🤣
S
Unfortunately, I don't think my social proximity to Charle Ergen provides any special perks. Maybe if Foxbat, Jr. were to marry his daughter…🤞🏻🤣
that would be one hell of a convo :biggrin.
osu1991
Well, I didn't immediately think of broadcast, where there are all kinds of digital "subchannels"- I remember back when digital broadcast began that supposedly the 6mhz channel would likely support just 1 HD program and that the added subchannels would likely have to remain SD. I don't watch enough broadcast to know. Are there a lot of the subchannels in SD-only, and how do they do that, like are they in 4:3 or some kind of low-res widescreen?
New more efficient encoders. I think there's around 60 channels/sub channels now in the Tulsa dma. 480 widescreen for most of the sub channels, but some have 2 HD channels and a couple of SD sub channels while others have 1 HD and 5 or more SD sub channels. If they moved to mp4 or hevc encoding they could do higher bitrates for SD or more HD or even 4K in that 6Mhz channel. That could render some early digital tvs unable to tune though as they may not have the codecs for that. Considering 4K tvs have been on sale for years, I think it would be a very small minority of TVs with the problem. I'd rather see that happen and keep ATSC 1 than continue the move to a DRM enforced ATSC 3 world.
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
35 Replies · 1131 views
S
I looked for wrecked trains on ebay and those are hard to find too!
Almighty1
I remember this in the news too...

Bobby
I remember this in the news too...

That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
SuperDish_Fan23
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff
S
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff

View: https://www.youtube.com/watch?v=7wL6dsORmXg
T
Slicker guides never did much for me
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Almighty1
That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
Good point as part of that time mentioned was before I was even alive.

While reports from the family's case focused entirely on the equipment rental charges, media records show that Ester Strogen originally started by paying $29.95 per quarter ($9.98 per month) in the 1960s for her combined telephone connection.
The actual base cost for standard residential telephone service over a 42-year period (spanning roughly 1964 to 2006) reveals how basic connection costs evolved compared to the equipment rental fees:

Historical Phone Service Rates
  • 1960s – 1970s Base Rate: Standard local phone service was heavily subsidized and tightly regulated under the Bell System monopoly. A basic landline package with unlimited local calling typically cost between $5.00 and $10.00 per month.
  • 1980s – 2000s Post-Deregulation Rate: Following the AT&T divestiture in 1984, base line service rates steadily climbed due to the introduction of subscriber line charges, touch-tone fees, and local infrastructure adjustments. By 2006, basic flat-rate local residential phone service hovered around $15.00 to $25.00 per month (excluding long-distance packages and taxes).
The True Lifetime Service Bill

Assuming an average baseline connection fee of roughly $12.00 a month over that 42-year span, the line connectivity itself would have realistically accumulated to approximately $6,000 in raw cash payouts.
When you bundle the actual service costs together with the escalating equipment rental fees, the total cumulative out-of-pocket phone expenses over those four decades easily crossed $12,000 to $14,000. Long-distance phone calls—which were billed entirely by the minute back then and could cost up to 15 to 30 cents per minute—would add significantly more to that historical total depending on usage.

The widely publicized calculation stems from a viral news story from 2006 involving a widow named Ester Strogen. Her family discovered she had been continuously leasing two rotary dial telephones from AT&T for 42 years.
The total cost—which actually came out to more than $14,000 by the time the lease was canceled—was calculated based on the following legacy telecom structure:
  • The Monthly Fee: At the time her granddaughters discovered the charges, the ongoing leasing fee was $29.10 per month for the two outdated phones.
  • The Math: Over 42 years (504 months), paying roughly $24 to $30 a month accumulates to between $12,000 and $14,600 ($29.10 × 504 months = $14,666.40).
Why did this happen?
Prior to the landmark breakup of AT&T ("Ma Bell") in 1984, consumers were legally not allowed to own their phones; they were required to lease them directly from the phone company.
When the laws changed and phone ownership became legal, AT&T spun off its rental division into a company called QLT Consumer Lease Services. Millions of customers, particularly elderly individuals who were used to seeing a single unified phone bill, simply never realized that the small recurring "equipment lease" line-item could be canceled by buying a cheap phone at a retail store.

Yes, leasing absolutely cost that much in reality, and the math is entirely accurate. However, the calculations performed by the family did contain one major historical nuance: they multiplied the final 2006 rate across all 42 years, which means the actual total cash paid out was likely a bit lower.
The original viral story focused on 82-year-old widow Ester Strogen from Canton, Ohio, who paid $29.10 a month for two black rotary phones until her family intervened in July 2006.
The reality behind how the cost reached that staggering total breaks down into two distinct phases:

Phase 1: The Historical Base Rate (1960s – 1984)

When Strogen first got the phones in the 1960s, renting was a legal mandate and cost a fraction of the 2006 price—usually just a few dollars a month.
  • The "Insurance" Mirage: In exchange for that fee, Ma Bell promised free, lifetime maintenance. If the phone broke, they replaced it instantly at no extra cost.
  • The Cost-Plus Reality: Because these solid-state phones were built like tanks out of heavy plastic and steel, they almost never broke. Consumers paid a continuous premium for decades for a repair service they rarely used.
Phase 2: The Deregulation Rate Hikes (1984 – 2006)

After AT&T was forced to break up its monopoly in 1984, the rental side of the business was shifted to Lucent Technologies and later a legacy holding company. To maximize profit off a shrinking customer base, they steadily increased the monthly rental fees over the next 20 years.
  • By 2006, the rental cost had quietly ballooned to roughly $14.55 per phone per month.
  • When the family discovered the $29.10 monthly charge, they looked back at the 42-year span and estimated the collective loss at over $14,000.
Even adjusted for historical inflation—where $2 a month in 1964 had the purchasing power of roughly $20 today—Ester Strogen and hundreds of thousands of other elderly Americans realistically paid thousands of dollars out-of-pocket for standard desk phones they could have purchased at retail for $10.

The exact out-of-pocket dollar amount Ester Strogen paid over those 42 years was never publicly determined, as neither AT&T nor the family had access to monthly billing records stretching all the way back to the 1960s.
The figures reported in the media are entirely mathematical estimates based on the 2006 rate. The two primary numbers used to define the "cost" are:
  • The Stated Media Total: More than $14,000.
  • The Exact Family Formula: $14,666.40. This was derived by taking her final recorded bill of $29.10 per month and multiplying it across the full 42 years (504 months).
What the True Cash Cost Likely Was

Because AT&T did not charge $29.10 a month back in 1964, the true historical cash sum she handed over was lower than $14,000. In the 1960s and 1970s, basic phone lease fees were generally bundled into standard service or itemized at just $1.00 to $2.00 a month per phone.
If we realistically assume she paid lower base rates for the first 20 years before the post-1984 deregulation price hikes took effect, a realistic estimate of the actual cash paid is between $5,000 and $7,000.

The Real Cost When Adjusted for Inflation

While the family's $14,000 calculation overestimates the raw cash paid, it actually underestimates the true economic damage when factoring in the time value of money.
Paying $2.00 a month for equipment in 1964 sounds minor, but due to severe inflation during the 1970s, those early single dollars had the purchasing power of roughly $20.00 each in 2006 terms. If you adjust every historical lower monthly payment upward to account for inflation, Ester Strogen realistically lost the equivalent of well over $15,000 in modern purchasing power by renting instead of buying.
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S
Slicker guides never did much for me
me either. sometimes it seems like things disappear when they start changing sh*t around :biggrin
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S
I looked for wrecked trains on ebay and those are hard to find too!
you would be better off looking in ca for a train wreck to nowhere :biggrin :p
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jcrandall
Staff member HERE TO HELP YOU!
Last reply · posted in DIRECTV Programming Forum
So...DirecTV advertises the Choice package with 95+ bonus channels for Satellite customers. You don't want 90+ of the 95...

Excluding PPV, premium networks, infomercial, shopping, religion, and non-English programming, there are 7 channels on satellite that are not on streaming:
NFL Network, MavTV, FE TV, Free Speech, NASA, INSP, and Pursuit. I'm pretty sure a couple of those are public interest that they have to carry to meet an FCC quota on satellite.

I hope they get called out for this advertising because that is ridiculous. One big network, NFL, will probably get added to streaming when their next agreement comes up, and the rest are likely very low viewership.

What about streaming, what do you get extra with the Choice package that isn't on Satellite:
Two stations - one of which is an internet TV - Fox Weather, and Heros & Icons (a diginet). Nothing special here to look at either.

If they cleaned up a couple of their agreements, added a few public interest stations to streaming, they could probably have their lineups match. It's close now, if you take out all the garbage on satellite that they earn money on. If they can sell infomercials on satellite, why can't they on streaming, seems like a miss. A bigger miss, including those stations in the "bonus channels just for satellite customers." Pretty sad marketing right there.

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Attached is a comparison sheet of satellite vs streaming for the three main packages if anyone is interested.

MOD EDIT: See Post #3 for an up to date list of what channels are available on sat but not on streaming/internet, see Post #21 for an up to date list of what's available in the app for streaming customers, but not for sat customers.
243 Replies · 31923 views
K
WNPX/28 Nashville (The new home of the Predators) and WMYD/20 Detroit (the new home of the Pistons) are testing on the stream server.
harshness
One might get the impression that what DIRECTV does, or doesn't, is becoming far less consequential than it used to be.
M
One might get the impression that what DIRECTV does, or doesn't, is becoming far less consequential than it used to be.
K
WPLG/10 Miami is now available to stream customers

The CW stations WCWW/25 South Bend and WBKP/5 Marquette are testing on the stream server

Last week they also added a bunch of CW stations that are still not available to sat customers:
WETM-DT/19 Elmira
WJET-DT/25 Erie
KLFY-DT/11 Lafayette LA
KARD-DT/15 Monroe
WVBT-DT/44 Norfolk
WTWO-DT/3 Terre Haute
WFXV-DT/34 Utica
KFDX-DT/4 Wichita Falls
M
Well, that was fast ! DTV Stream brought back WTCN's HD signal today.

I have to assume the station signing up a week ago as the Miami Heat affiliate here (to carry their games) did the trick. NBA magic !!!

Or the station engineer took care of the problem after hearing about it.
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D
WNPX/28 Nashville (The new home of the Predators) and WMYD/20 Detroit (the new home of the Pistons) are testing on the stream server.
Channel 28 Nashville hasn't been added so far, correct?
K
WNPX Nashville and WMYD Detroit were added to stream about 2 months ago.

They also now have PRDTRS/651 for those in Predators territory outside of the Nashville DMA and PISTONS/663-2 for those in Pistons territory outside of the Detroit DMA.