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M
Last reply · posted in Old VOOM Customer Comments Archive
Hey guys,

Just got my voom bill in the mail. My total is 3326.87.

I have six recievers, four of which were installed several weeks ago.

I know others have had problems like this lately, although don't know if the amount was this high.

I am on hold right now, this is completely unacceptable. I only hope this can be fixed, but I am not holding my breath for it to be easy.

Let me know if anyone has any tips, should I try sending wilt an email?

Thanks guys for all the help!!!
17 Replies · 3560 views
charper1
Considering its setup on your AMEX I would let the charge go through. I mean it should have no limit. Since you talked to billing (and Wilt) and they said it will be corrected (I am sure you got names & numbers) you should be fine. Imagine the horror if this was on your DEBIT card!?!? I would let it work out the 3 business days like they said and check it on the 4th day. If it's still wrong I would have heads & jobs. Just being nosey, instead of $3300.00+ what should the total have been? Was it a misplaced decimal point, an incorrect billing formula for that many receivers or as one person above mentioned a BUY entered instead of a RENTAL? GOOD LUCK!
M
Yeah AMEX acted like no big deal. That is the exact reason I never do any autopay on my debit card.

I think the total should be something like this:
79.99 Va Va Voom
14.90(?) PBHD
6x 9.50
6x 5.00

So like 181.00 or so.

I am wondering if the "buy button" may be the reason, who knows. Not saying that I know everything, but I own a software company and just graduated with a degree in Computer Information Systems. I have been using computers for years. Frankly, people are letting compaines get away with way too much these days. There is 0 reason for such bugs, like I said not that I know exactly how they are setup. Its a matter of "lets get this out the door and let the customers find the problems." Our software is an electronic medical records system that runs a clinic. If it doesn't run, the clinic doesn't run. We test, test, test, then place it into beta, then do a beta test site release. So far we have never had a system down.

Anyways enough with my rant :-)

I think I might just give them a call right now to see how things are coming.

EDIT:

Well looks like they got things taken care of. Total is 189.00 a month. So if they tell you its going to be 6-8 weeks, don't let them get away with that :)
M
Indy said:
Look at the problem from Voom's point. Overcharge 50% of the customers for a few hundred each and you have floated yourself a LARGE interest free loan for eternity, because they turn around and overcharge more customers to pay off the original overcharged customers. Kind of like a pyramid or shell game con?

It wouldn't be interest free. There is a fee on the initial charge and on the credit back, plus they could get "charge backs" on their account when the amount is disputed by the customer. Too many of those and your fees go even higher.

It's more likely just plain ineptitude.
TheForce
In all cases, unlkess you know the person as a friend you did the CC billing, CALL THE CC even after you talk to VOOM to dispute the charge. Let both know you are working this out with VOOM and are notifying the CC AMEX just as an advisory to establish the date of dispute. The reason is that you want all parties on advisory as of an immediate date to set the legal audit in action. Notifying AMEX will remove the 3300 from your limit with the call. that should solve the "this weekend need" By telling a supervisor at VOOM you are advising the CC company anyway it will put VOOM on alert to rectify the issue expeditiously. And, BTW the one who said there is no limit on credit cards is wrong, even for AMEX there are limits. Don't be fooled in believeing that. The "no limit" phrase on AMEX applies to car rental, and other large purchase of travel. Say you rent a Ferrari with your AMEX gold card. Your card is on notice for the full value of that car but your card is free to make other purchases. If you steel the car as in don't return it on time your card may be charged that amount but you will have your Gold card frozen. Another way to test this is walk into a car dealership and try to buy a Ferrari with your Gold card, having never charged anything more than 2-3 thousand a month and never been late. See if you can drive out. :)

Another point- Anyone who uses a debit card for anything and also has credit needs a few lessons in fiscal management, the law, and what your rights are. I would also say you are very stupid but I don't want to get personal. Fact is that with a credit card the bank is at risk. Wioth a debit card you are at risk. Congress has held up legislation for years that would give you the same ptotection as a credit card but still if anyone auto pay or not decided to steal your number and charge stuff to it, you will be responsible for payment until you catch the thief. You will be at the mercy of the police and your bank, but in the meantime, you may have all your financial assets frozen at that bank until the matter is resolved. If you bank tells you otherwise, request that in writing. Banks will usually backpeddle when asked to have it in writing. Considering the number of CC transactions, the number of CC frauds are small and even rare but it could happen to you. The easy way is to never use check or debit cards. If you insist that you must put yourself at risk in this way, for whatever reason, then do this- Open up a checking account at another bank, completely different from the bank you conduct your normal transactions at. Then use your check cark or debit card from that bank and only keep a small balance there enough to qualify your debit card needs and resolve yourself that the balance you have there is at risk of being frozen at any time.

While the conspiracy theory of an easy loan to cover losses is humorous, the fact is that small business can indeed float some quick cash this way but they don't if they plan to use the merchant accounts for long. The chargeback fees are too high to handle. The CC banks weren't born yesterday in the loan business. :D
M
Curious, are you a lawyer?

Not sure if you were calling me stupid b/c I use a debit card, but maybe you should make things more clear.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68495 Replies · 2670631 views
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long_time_Dish
Beautiful Noise - Neil Diamond
sdfntx
White Noise - Jessie Baylin
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dishstaller
White Rabbit - Jefferson Airplane
long_time_Dish
White Sun - The Doobie Brothers
H
White Room-Cream
cpdretired
Supporting Founder
Last reply · posted in DISH Network Support Forum
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
32 Replies · 1565 views
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B
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
ewindowman
Lots of offers on the hopper account app . On the website there are only a few.
Almighty1
Lots of offers on the hopper account app . On the website there are only a few.
Never had time to use the Hopper 3 account app yet. I also have a Hopper Plus so it's not the same as the Hopper 3 standalone. Will try it when I have more time, need to beat the taxes extension filing deadline first as I am still working on entering the data into the tax software.
Almighty1
This is what I see when it comes to offers on My Account on the Hopper 3 with Hopper Plus and dish.com:

AMC+ 50% off for 3 months (My Account Hopper 3 with Hopper Plus)
AMC+ Free for 3 months (My Account Hopper 3 with Hopper Plus and dish.com)
AMC+ 1 month free (My Account Hopper 3 with Hopper Plus)

Cine y Entretenimie 50% off for 3 months

DOGTV 1 month free (My Account Hopper 3 with Hopper Plus)

DISH Movie Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus and dish.com)

DOGTV 50% off for 6 months (My Account Hopper 3 with Hopper Plus)
DOGTV 1 month free (My Account Hopper 3 with Hopper Plus)

Gallery First Month Free (My Account Hopper 3 with Hopper Plus)

Heartland Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus and dish.com)

Mexico y Mas 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

MGM+ $0.00/Month not saying how long (My Account Hopper 3 with Hopper Plus)

Multi-Sport Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Netflix Standard with Ads, $7.99/month credit toward Netflix Standard with Ads ($.99) month with 24 month DISH commitment
(Only on My Account Hopper 3 with Hopper Plus)

Outdoor Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Paramount+ with SHOWTIME 50% off for three months (My Account Hopper 3 with Hopper Plus and dish.com)
Paramount+ with SHOWTIME 2 months free (My Account Hopper 3 with Hopper Plus)

Playboy TV 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Republica Dominicana 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

STARZ 50% off for 3 months (My Account Hopper 3 with Hopper Plus)
STARZ $1.99/month for 2 months (My Account Hopper 3 with Hopper Plus and dish.com)

Sudamerica y Mas 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

UP Faith & Family 1 month free (My Account Hopper 3 with Hopper Plus)
S
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
look again mine says free for 1 month
Almighty1
look again mine says free for 1 month
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

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"MysteryMan"
Pub Member / Supporter Cutting Edge
Last reply · posted in Computers and Gadgets
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
521 Replies · 47206 views
EarDemon
If it wasn't for what I want, I wouldn't need any of this.

Do I need a collection of handheld radios, scanners and speed enforcement countermeasures? Nope, but I want them. Very little, if any of the software used to interface with these devices is available on Linux.
WhiteBeard
If it wasn't for what I want, I wouldn't need any of this.

Do I need a collection of handheld radios, scanners and speed enforcement countermeasures? Nope, but I want them. Very little, if any of the software used to interface with these devices is available on Linux.
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything. ☹️
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EarDemon
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything. ☹️
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.

I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
EarDemon
I have no OEM bloat, on CTO devices where I can access the drive, I order it with the smallest allowed drive and crack the device open throw the factory drive in the garbage and put in my own WD Black and install Windows from bootable media. For Windows bloat, I install Windows using the English - World option which limits preinstalled MS bloat.

Windows and Office features I wish to block, like CoPilot and Cortana, macro enabled Office files and others are blocked with GPOs.

Between keeping all software up to date, doing firmware updates, putting IoT devices on a separate VLAN, running Symantec Endpoint (say what you want about it, it's been good to me) and practicing safe hex, I'm vigilant but not paranoid about security.

With NVMe SSDs, my cold boot up time on all devices is under 30 secs as well. Fast boot disabled, BitLocker drive encryption enabled.

I have nothing against Linux, been paying with it on and off since 2004ish, it's just not the right solution for me.
HipKat
it's just not the right solution for me.
As I said above, and, FWIW, I run Win11 Pro and Arch on separate 250 GB NVME drives, using F8 to select which I boot to, with a 1TB SSD for storage, accessible to both OSs and a third formatted Nvme I want to use to learn Kali. It was much faster to setup Arch than it was to strip down Windows. Windows still takes much longer to boot.

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harshness
I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows.
What is so fantabulous about the Windows UI? By many accounts, it has been going downhill since Windows 7.

There are Linux desktops that offer Windows or Mac UIs, yet you don't hear much chatter about them outside of questions about when the creators might get sued.
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EarDemon
What is so fantabulous about the Windows UI?
Because it's what I prefer. I know I've said this a few times, I use Open Shell to give me the cascading start menu a la WIN 95 and NT4.0. The only reason I went from Windows Vista to 7 back in the day was because of Classic Shell. I cannot stand anything other than the OG start menu from 30+ years ago. I'm using ExplorerPatcher to give me Windows 10 UI elements of the taskbar and right click context menus.

If you could take a look at how I set up Windows 95, you'd find many similarities to how I use 11.
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EarDemon
I could probably use that as a starting point, but I don't like the full size icons. If you have to click on each folder that's also a no-go for me, it has to be cascading.

I used to have Peppermint Linux in a VM, that was about as close as I could get to recreating a Windows NT4.0 style of menu structure, but I could never get it to scale properly in VMWare on a 4K display and eventually gave up.

Whatever the boot up time it's fine with me. The longest part of my bootup is the HP SureStart BIOS integrity check. Once that is done, it's only a few more seconds. I haven't done this reg tweak yet since the reformat, but I switched the bootup animation to the Windows 10 style spinning circle of dots, and it's two and a half rotations. I can live with that.
harshness
Because it's what I prefer.
I hope you don't believe that makes it wonderful (especially when you're using workarounds for Microsoft's malfeasance).

I use LibreOffice as opposed to Microsoft office (even in Windows) because it's UI is like the Office of old, so I'm putting my money where my mouth is (in a manner of speaking). The ribbon was one of the worst ideas to come out Redmond.
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
527 Replies · 17931 views
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Scott Greczkowski
Remember folks... just like DNS... its always Foxbat. :D
Foxbat
Remember folks... just like DNS... its always Foxbat. :D
WTF… …What the Foxbat!😱
S
zipping right along here
S
WTF… …What the Foxbat!😱
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
Foxbat
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
I know. Here's what Scott has in store for me if I get out of line:
IMG_1990.webp
IMG_1989.webp
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jannah
Last reply · posted in DISH Network Support Forum
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
6 Replies · 202 views
jannah
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return. 🙂
S
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return. 🙂
i bought mine straight from dish as it was only $ 100.00 bucks!!! had the protection plan they came out removed and deactivated the 4k joey and activated and installed the joey 4.
zcrayfish
Solid signal has provided the wrong number on their website to activate Dish boxes for years now.
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Nominal
I don't know if things are different with Dish but when I first rejoined DirecTV a few years ago Solid Signal was able to create my account and activate the equipment I got from them on a self-install without a truck roll.
S
Solid signal has provided the wrong number on their website to activate Dish boxes for years now.
1-800-333-3474. billing or tech support should be able to do it!!!
S
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
just call dish and iggy the number from solid signal!!
Foxbat
Supporting Founder Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
14 Replies · 183 views
Ronnie-
Meh. The 4Ks I have will do everything that these do that I need them to do.


Which that's most tech these days for anything released the last four to five years.


It's honestly a testament to how good the previous gen Apple TVs were and are.
navychop
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.
Foxbat
The only thing I can see that is compelling is the AV1 decoding done in the A19's hardware instead of the current ATV4K's processor.
navychop
Outside of gaming, would Joe Sixpack notice any difference?
KAB
KAB
Outside of gaming, would Joe Sixpack notice any difference?
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
S
Don't tell them that. They'll adopt planned obsolescence.
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what. apple's been making money off of software and not hardware for a while
jamieh1
Last reply · posted in DIRECTV Programming Forum
The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
3 Replies · 165 views
K
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
b4pjoe
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
But not on the only device they ship out right now which is the Gemini Air.
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TheRatPatrol
It's now expanded to a Build Your Own Multiview, currently available to streaming customers with Geminis and Roku, and coming soon to Android TV, Fire TV, Vizio, LG, Apple TV and Tizen.
How soon will it be available on Apple TV? Thanks
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
141 Replies · 1360 views
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Y
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
AZ.
AZ.
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
Jimbo
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
AZ.
AZ.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
Far from it but you know that....You dont like the larger playoff.....Its ok.....
Jimbo
Far from it but you know that....You dont like the larger playoff.....Its ok.....
Oh, I Hate the idea ...

It would be different if it was a game that you could play 2 or games each week, but when you only play 1 game a week, the larger playoff is Not a good thing ...

The season has how many games now, is it 14 ... then you want to play another 5 (with more to come) against Top 12 (eventually 24 teams) ... remember, the 5 games in the playoffs will be the hardest games all year and back to back.

For example, IF Ohio State should win it all this year ... they play 5 teams in the Top 25, plus they would play 5 more to win it all, depending on how the ranking shake out and if Bye weeks are given.

Thats 10 Ranked teams ... in one year ...
I don't see that happening very often ...
Edit, Bama plays 4, Georgia plays 3, But Ole Miss plays 5 (didn't expect to see that)

That said, I don't see the Buckeyes winning it all this year.
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AZ.
AZ.
Oh, I Hate the idea ...

It would be different if it was a game that you could play 2 or games each week, but when you only play 1 game a week, the larger playoff is Not a good thing ...

The season has how many games now, is it 14 ... then you want to play another 5 (with more to come) against Top 12 (eventually 24 teams) ... remember, the 5 games in the playoffs will be the hardest games all year and back to back.

For example, IF Ohio State should win it all this year ... they play 5 teams in the Top 25, plus they would play 5 more to win it all, depending on how the ranking shake out and if Bye weeks are given.

Thats 10 Ranked teams ... in one year ...
I don't see that happening very often ...

That said, I don't see the Buckeyes winning it all this year.
Yes anyone here knows you 100%....Astros failed no posting...Ohio state loses we hear it.....Its ok....Its called an opinion....I have one so do you.....Problem is?
Jimbo
Yes anyone here knows you 100%....Astros failed no posting...Ohio state loses we hear it.....Its ok....Its called an opinion....I have one so do you.....Problem is?
Seeing theres very little activity in the MLB threads, it wouldn't matter if I posted that the Astros didn't make the Playoffs ...

Theres more NFL info in the Pub section than in the Sports/NFL thread.
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Jimbo
IF they go to 24 teams, and it looks like they will soon ....
Do we Really want Teams with 3 and 4 losses in the Playoffs ?
Is a 3-4 Loss team one thats able to win 4-5 more games against Top teams ?