I am intermittently having the same problem...searching for signal on tuner 2 (771), however most of my signals are above 90, most in the high 90's if not %100, and only one is less (89). . I have downloaded the new software, and it seemed to this fix the problem (for now).
Assuming it comes back and that wasn't the fix - I live in DC, on a windy hill with the dish on my roof - I used to have this thing mounted on my solid vent tube coming out of my roof - but since the genius satellite guy (who was not well informed - period) came out, and installed it on a roof mount, I have had nothing but reception problems, especially after storms. I think I may move it back to the plumbing vent tube, which I mounted the dish with car exhaust U-bolts, and I could have used the thing to grapple down my roof in a hurricane with it was so sturdy. One question - he did not run a straight cable, he tapped into my existing cable, and joined them using barrel connectors. How bad is that to do, realistically? I am a software engineer, and a hobbyist - I can do this...and am willing to go back and replace anything I need to on my own, if necessary.
Second question - if i don't want to put this thing back on my plumbing vent tube, do they sell heavy duty roof mounts for the dishes, for windy places?
Third question - do you have a special filter that will block out John and Kate plus 8 and Grey's Anatomy? It would really make my life easier when my girlfriend is here. he he
Thanks so much for your help!!
Chris