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Drago
Last reply · posted in DISH Network Support Forum

Confusion on upgrade to 722

I am an Embarq bundled customer and own (purchased) an 811, 508 and 311 receiver. I've been an Embarq/Dish customer for a little over 4 yrs. I called about a problem on the 311 yesterday and inquired about upgrading. I was told I could replace my 811 and 508 with a 722 for $125 with a 24-month commitment. The commitment kind of surprised me but I was more confused by the fees.

Right now, I don't pay a DVR fee for the 508. Since the 722 is dual tuner DVR would I pay *two* DVR fees? Would I still pay additional receiver fees based on three (722 counts as two and the 311) receivers? In addition, do we pay a lease fee for 24 months on top of the $125?

I realize my cost/committment requirements may be different than the next person's but what is the norm? Is there a norm? And is my understanding of the fees correct? Also, if I decided not to upgrade will I eventually be forced to upgrade with MPEG2 to MPEG4?

Sorry about all the questions. Thanks for any info/insight.
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GNASH
Drago said:
I am an Embarq bundled customer and own (purchased) an 811, 508 and 311 receiver. I've been an Embarq/Dish customer for a little over 4 yrs. I called about a problem on the 311 yesterday and inquired about upgrading. I was told I could replace my 811 and 508 with a 722 for $125 with a 24-month commitment. The commitment kind of surprised me but I was more confused by the fees.

Right now, I don't pay a DVR fee for the 508. Since the 722 is dual tuner DVR would I pay *two* DVR fees? Would I still pay additional receiver fees based on three (722 counts as two and the 311) receivers? In addition, do we pay a lease fee for 24 months on top of the $125?

I realize my cost/committment requirements may be different than the next person's but what is the norm? Is there a norm? And is my understanding of the fees correct? Also, if I decided not to upgrade will I eventually be forced to upgrade with MPEG2 to MPEG4?

Sorry about all the questions. Thanks for any info/insight.
Click to expand...

The reason you don't have a DVR Fee on the 508 is that model was grandfathered to not include DVR Fees. The 722 does have the DVR Fee, but it is only one DVR fee, even though it is a Dual Tuner model. The DVR fee is per Set Top Box, NOT per tuner. Additionally, if you get the 722 and hook up an OTA Antenna you will gain a third tuner (one specifically for recording OTA, didn't know if you were aware of this).

As for the $125 fee and lease fee, I believe you will have a lease fee in addition to the upgrade fee. I also believe the Lease fee is for as long as you have the box. When we were looking at upgrading, we figured out that the lease would have to go for something like 100 months in order for us to recoup the cost of buying it outright and we don't believe that the box would last that long so that is why we sprung for the lease.

My understanding of your fees are as follows:

$125 = Upgrade fee (we were charged like $149 when we upgraded)
$5.98 = DVR fee (If you get DVR Advantage one DVR fee is waived)
= Lease fee (Not sure of cost, but it continues indefinitely)
$5.00 = Phone line fee (Fee waived if you connect the 722 to a phone line)

Eventually, it is believed that everything will go to MPEG4, but no one knows when it will happen, so at this point you don't have to upgrade, but eventually, you will probably have to upgrade to MPEG4, but it could be a very long time.

Geoff
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KAB
KAB
Drago said:
I am an Embarq bundled customer and own (purchased) an 811, 508 and 311 receiver. I've been an Embarq/Dish customer for a little over 4 yrs. I called about a problem on the 311 yesterday and inquired about upgrading. I was told I could replace my 811 and 508 with a 722 for $125 with a 24-month commitment. The commitment kind of surprised me but I was more confused by the fees.

Right now, I don't pay a DVR fee for the 508. Since the 722 is dual tuner DVR would I pay *two* DVR fees? Would I still pay additional receiver fees based on three (722 counts as two and the 311) receivers? In addition, do we pay a lease fee for 24 months on top of the $125?

I realize my cost/committment requirements may be different than the next person's but what is the norm? Is there a norm? And is my understanding of the fees correct? Also, if I decided not to upgrade will I eventually be forced to upgrade with MPEG2 to MPEG4?

Sorry about all the questions. Thanks for any info/insight.
Click to expand...
24 months is the new norm commitment fee. I believe you can avoid it by paying an additional $60 installation fee. You only pay one DVR fee with the 722. If you subscribe to one of the DVR advantage packages, one DVR fee is included. Yes, you will have to upgrade. Yes, you will pay a monthly lease fee.
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embarq_lamontl
Hello Drago,

This is a message from Lamont with Embarq Customer Support. I see you had some questions on upgrading one of you dish network receivers. I wanted to give you some general information on cost you may see. Please keep in mind these fees can vary based on your account. The upgrade fee of $125 with a 24-month commitment is correct. You would pay a receiver fee based on the number of set top boxes that you have. You may be required to pay a lease fee as well. The MPEG4 standard will provide additional HD channels available to your service, but is not currently a requirement for service. If you get DVR Advantage one DVR fee can be waived. There is a $5 phone line fee that may be waived if the 722 is connected to a phone line. Unfortunately, you cannot avoid commitment fee, the fee can only be removed for new customers that pay a $49.99 installation fee. Again, you will need to contact one of our solutions support representatives at 1-888-723-8010 to get your exact fees and available products as the above charges may vary. I hope this information is helpful and thank you for giving us the opportunity to help you.

Lamont L.
Embarq Customer Support
SMNP.Lamont.l@embarq.com
For additional support please visit www.embarq.com/support or call 1-877-646-3282
Voice | Data | Internet | Wireless | Entertainment
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
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🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


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The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

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S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


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Never watched the previous shows, so doubtful.
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Started watching yesterday. Not too bad.
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Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

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Ramy
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2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Foxbat
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Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
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Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

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