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I hope you documented what you "did" to your 622. There may be others that are interested ...

theoak said:

I hope you documented what you "did" to your 622. There may be others that are interested ...

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I hear ya'. But, I really didn't do anything this time. It was working fine one morning, ran to the store and when I returned, stuck on 015 screen. Rebooted, unplugged checked cables etc..., eventually called DN and was scheduled an appointment. A week later guy shows up and replaces both LNB's, same story. Unplugs the receiver and reboots it, same story. Checks all the cabling, same story. Replaced with 722 and everything works. When he called in to get the new receiver activated, he caught some flak from whoever was on the other end of the line. I could hear them complaining about installing a 722 for a defective 622. He said that he didn't have any 622's anymore because they (DN I guess) discontinued them.

Just got lucky I guess.

One thing though, I'm still missing my local channel information. Seems like it should have come in by now, it's been 96 hours. Anybody know how to force it to load the local off air channel guide?

George

bub said:

When he called in to get the new receiver activated, he caught some flak from whoever was on the other end of the line. I could hear them complaining about installing a 722 for a defective 622. He said that he didn't have any 622's anymore because they (DN I guess) discontinued them.

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How odd. I NEVER install 622s anymore because there are limited work orders that call for them, and I don't want them rattling around in my van for a week, or have to deal with returning them to the warehouse. I always install 722s, and not once have I gotten hassled by the call center. I wonder if the tech who came out was a sub. I hear they hassle them more than us. Or it could have been an incompetant CSR. Imagine that.

I too have quite regularly replaced a bad 622 with 722. Sometimes because the warehouse doesn't even have a 622, sometimes because I just don't have a 622 (or didn't order any). I have never had anyone give me a problem with this. In fact, even DASH lets me do it with no CSR necessary.

Agonizing Fury said:

I too have quite regularly replaced a bad 622 with 722. Sometimes because the warehouse doesn't even have a 622, sometimes because I just don't have a 622 (or didn't order any). I have never had anyone give me a problem with this. In fact, even DASH lets me do it with no CSR necessary.

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I detest DASH. I use the workaround.

Same thing here. You didn't notice if it was right after the 5.11 upgrade did you?

I was stuck on screen 015 (acquiring signal) forever.

All my Check switches came out fine and system status reported good. Just could not get through the acquire signal screen.

I had even plugged in an older receiver and it connected fine.

I Did every kind of reset available and tried every cable combination including going directly into the back from my 61.5 but nothing worked.

Last thing I tried was to bypass the sw21's and ran my 110/119 cables into the receiver. After my check switch and going to acquiring signal it was still trying to connect to the 61.5 sat during that process so I then reset "Factory Defaults" and then it acquired satellites 110/119 and downloaded the guide.

I then turned it off hooked it back up through my SW21's, ran check switch and acquired satellite. Now I can cancel my visit!

I think it was the "Reset To Factory Defaults" that did it and I'm pretty confident that it occured after the 5.11 upgrade. Now I have to figure out how to get my HDMI working again, moving the box around to switch cables caused it to go out!