BILLING ISSUES UPDATE: My wife just talked to dish again. They had said via e-mail and via phone that someone would get back within 24 hours to resolve this issue. Thats long over due, so my wife called, and again they told her to contact her financial institution, and again she told them she has all the info on paper in front of her, and she can fax it to them, the CSR said no. So my wife said and I quote," Cancel my F-in account." then the CSR said let me put you through to the supervisor, sorry for the inconvenience, so the supervisor gets on the phone and said its under investigation not to worry we'll let ya know within in 7 days what the outcome is. My wife said, I'll give you til Monday, the super said it may take longer, sorry for the delay. My wife then says, you have till Monday to fix this, or i am calling at 3pm on Monday to cancel my account, the super than says, sorry for the delay we'll try our best