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AriesGodofWar
Last reply · posted in DISH Network Support Forum
Is anyone having issues with 118, specifically TP 18? I have a 50 reading on it, on my 622 and never had an issue until last night and now cannot aquire a signal on TP 18 to get 2 of my local HDs on it (KSDK and KTVI). Is anyone in the St. Louis Area having a similar issue?
5 Replies · 2072 views
AriesGodofWar
Here is my chat with the unhelpful rep. Anyone have any ideas? What is it an onsite tech will do, or is it possibly an issue with the bird? My LOS is clear and check switch says all is well. $49 for a tech call, or $29 with DHPP?!?!?!?!?!? Is that a new thing? I have never had to pay for a tech call.

Please wait while we find a representative to assist you. In order to ensure we are providing you with the highest level of customer satisfaction, this conversation will be recorded.
You have been connected to (24DrDcb) Kim H.
(24DrDcb) Kim H: Thank you for choosing Dish Network Chat Support. Please give me a moment while I review your technical Issue.
Matt Hay: Sure thing
(24DrDcb) Kim H: Can I get the phone number that is on the account with area code?
Matt Hay: *********
(24DrDcb) Kim H: I'm not aware of any problems that we are having with these stations.
Matt Hay: I tried both hard and soft reboots on the receiver and no luck. Was not sure if there was an outage. I have a 50 signal on Point Dish for 118
(24DrDcb) Kim H: This is just happening on you local HD channels?
Matt Hay: Just those 2 local HD stations
Matt Hay: others are a-okay
Matt Hay: KSDK and KTVI are the ones at issue
(24DrDcb) Kim H: Ok, lets go in to the menu and press 6-1-1.
Matt Hay: TP 18 I have 8 signal strength
Matt Hay: all other TPs are around 30-40s
(24DrDcb) Kim H: Lets go ahead and select check switch and then test.
Matt Hay: okay, it is testing
(24DrDcb) Kim H: ok, give this just a few moments.
Matt Hay: It is complete
(24DrDcb) Kim H: What is the results?
Matt Hay: All came back green
(24DrDcb) Kim H: 119 110 118 all ok?
Matt Hay: 110 119, 118, and 129 al green
(24DrDcb) Kim H: Ok, go ahead and cancel out of all the menus.
Matt Hay: ok
(24DrDcb) Kim H: What is it doing now?
Matt Hay: Was acquiring and is not dowloading guide
Matt Hay: now*
(24DrDcb) Kim H: Ok
Matt Hay: It is dine
Matt Hay: done*
Matt Hay: Still no dice on channels 002 and 005
(24DrDcb) Kim H: Ok, sounds like you may need a tech out.,
Matt Hay: okay
(24DrDcb) Kim H: It does look like if we got someone out it would be a charge for $49 or we can sign you up for the dish home protection plan for $5.99 a month and get someone out for $29.
Matt Hay: Let me give it a day or so and I will get back to you guys
(24DrDcb) Kim H: It was a pleasure assisting you, do you have any more questions for me?
Matt Hay: No, thanks for your help
Matt Hay: Have a good one.
(24DrDcb) Kim H: Thank you for being so cooperative throughout the chat session and also for providing me an opportunity to assist you today.
Z
i'm in the st. louis area.

channel 9903 the congratulations you have dish at 118 comes in great , if i tune to that channel, then go to the point dish screen, it shows -
satellite 118, transponder 7 - signal strength 60

channel 04 kmov, satellite 118, transponder 11 - signal strength moves between 62 and 65, picture looks great

but 02 ktvi, 05 ksdk on satellite 118, transponder 18 bounces between 0 and 8. no picture!
AriesGodofWar
Glad to know it isn't just me. All other TPs come in great. KTVI and KSDK were coming in fine during the day yesterday, but around 8pm or so the same thing happened, which seems to be about the same time. Not sure what to do at this point as they want to send a tech out and obviously it is not my equipment as another has the same issue. Any one with any ideas? I keep sending my logs in hoping it might spur a call due to STB Health or something and they will look into it, not such luck yet. They tell me there is no problem in my area, or with the TP............
Z
i was doing the online chat also, before it was disconnected....the rep then called me over the phone, which was a surprise.

they only thing different she had me try was to unplug the power inserter that is behind my vip 622. I left it unplugged for 60 seconds. that didn't solve anything.

i have dish through at&t, but i used the chat support at dishnetwork.com after running through everything with her, she told me i would need to call at&t and schedule a tech. she didn't discuss pricing.

i started troubleshooting around 6:30pm last night and checked again around 11:00pm and again this morning.

the sd version of the channels up in the 5xxx or 6xxx range come in fine, but i didn't check which satellite those come from


vip 622
dish 1000+
dpp44
L
900-901 Euronews

Problem with signal and color. On an old tv when you would fine tune a channel you could back out of the color band. That appears to be what is happening with Euronews. Have noticed it numerous times over the last couple of weeks. Others have posted similar problems with this channel.

tp2 with 48 signal
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68656 Replies · 2680135 views
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FTA4PA
Detroit Rock City - Kiss
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sdfntx
I Care About Detroit - Smokey Robinson & the Miracles
dishstaller
I Wanna Talk About Me - Toby Keith
Bobby
98.6 - Keith
harshness
I'm Easy - Keith Carridine
R
Last reply · posted in Computers and Gadgets
Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.
2 Replies · 34 views
arlo
A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.
dishstaller
That's all I got.
That was quite enough....I definitely learned something from your post. Thanks
TRG
TRG
Pub Member / Supporter
Last reply · posted in Computers and Gadgets
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
5 Replies · 273 views
b4pjoe
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.
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HipKat
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc
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Foxbat
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.
harshness
If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

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Foxbat
Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
2 Replies · 44 views
dishstaller
Sorry for posting the wrong link. Just corrected it.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

2 Replies · 49 views
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Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
dishstaller
Thought this article might be of interest to some of you who might travel via train.