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Last reply · posted in DISH Network Support Forum
I would like to buy a 722 for a second tv I have. I was wondering if anyone here knows when the newer version of the 722 will be out, and if I should just wait. Thats all. TIA
17 Replies · 6879 views
Scott Greczkowski
No you will not be able to upgrade for free.

If I were Dish I would not call the new box (the 722k) a 722, because really it is not a 722 everything inside and out is new.

The 722 is expected sometime around October / November timeframe.
D
No you will not be able to upgrade for free.

If I were Dish I would not call the new box (the 722k) a 722, because really it is not a 722 everything inside and out is new.

The 722 is expected sometime around October / November timeframe.


You think if I call and ask for 722k today they might make an exception? I am a new E* customer that signed up last week. I really would like to be able to record 2 OAT channels because dish does not have KTLA, KCal or KCOP in HD. Dodgers, Angeles, Lakers and Kings broadcast on those channels in HD in LA those games. So being able to record 2 OTA channels would be nice considering E* does not have those channels in HD like D* does.B

Btw I am paying for locals from E* too. So if they were to add those HD I would not care as much about not being able to record 2 OTA channels.
navychop
You think if I call and ask for 722k today they might make an exception?

The answer is no.

You buy a receiver, TV, microwave, almost anything else, and the next day the new model comes out- does it even occur to you to go ask for a free swap out?
D
The answer is no.

You buy a receiver, TV, microwave, almost anything else, and the next day the new model comes out- does it even occur to you to go ask for a free swap out?


Yes they do if you bought it from almost any retailer like Home Depot, Lowes, Best Buy, Wal-Mart, Costco etc as most retailers have a 30 day return/exchange policy.

Even Cellphone companies allow you to return and exchange an item for 30 days. Hell Apple allowed people who bought Iphone after May 1 to exchange it for a new 3G Iphone for free because old Iphone was $399 and new Iphone was $299. They did not give you back $100 difference but they did give you the new better model for free. Cellphone companies make there money from the service just like Dish and not the hardware.

So I do not think it is totally unreasonable to ask dish to do the same.
navychop
No, I really don't think you can go into most stores and say I want the new version for free.
D
No, I really don't think you can go into most stores and say I want the new version for free.

No you can return and exchange the item with in there return policy. Best Buy has 30 return and for Silver Reward Members it is 90 days, Costco has 90 day return policy, Wal-Mart has 60 day return policy, Lowes and Home Depot have 30 days return policy.

ATT, Verizon, T-Mobile and Sprint have 30 return policy's on all the phones they sell.

So you buy for example Item X for $399.99 today. Within 30 days new version of item comes out which is X-1 for $399.99 they will do an even swap for you no questions asked. If X-1 is cheaper they will even refund you difference. If X-1 is more you pay the difference between both items.

I signed up via best buy for D* last time. I bought Sony HD-10 with in 30 days after have my D* installed Sony released HD-20. HD-20 was $300 less than HD-10. Best Buy swapped my HD-10 for HD-20 and refunded me $300+ taxes. Ie the difference between both boxes.

I bought an Imac at the apple store in Feb then in March Apple released new Imac models. Apple store offered to swap my old Imac for the new model which cost the same price as the old model but was faster because the new model was released with in 30 days of me buying it and Apple has a 30 day return policy.

That is no different that what E* should do. If MSRP on Vip722 is $399 and new Vip722k has $399 MRSP they should swap it for free.

Many many retailers do this.

P.S. Cell Phone companies subsidize the cost of the phones. They still allow you swap the phones with in 30 days for subsidized cost not the full retail price. That is really the same model as E*. So if you bought a phone that was free with 2 year contract you can swap it for an other free phone.

I am willing to bet money once the Vip722-K is released it will be free for new customers. So I personally think E* should allow customers who signed up within X days of release or announcement to swap to new model for free. Not saying they will just my 2 cents.
navychop
Those return policies are meant for when you have a problem with the product. They are not meant as a vehicle to upgrade for free. And if the new model costs more, you'll pay the difference.
D
Those return policies are meant for when you have a problem with the product. They are not meant as a vehicle to upgrade for free. And if the new model costs more, you'll pay the difference.

Man you must have a reading comprehension problem. First I stated now in both of my posts if the new item costs more you have the pay the difference and I have listed many examples of how I personally have used this policy to my advantage.

Best Buy does not care why you are returning item. You can return it because you do not like the name of the company , a newer model came out, you changed your mind, you did not like it, you called tech support for the company and did not like the attitude of the tech support rep etc. The only thing they care is if you have all packaging material and if you fall with in there return policy. End of story.

Like I stated all the cellphone companies have the same policy. They allow you return the item with in there return policy. You do not loose your ability to buy another subsidized phones either. This is no different than E* allowing you swap receivers within the first 30 days for free.

9X out of 10x new version of the item cost less. Look at the Iphone, Blackberry etc.

So either you sell dish equipment and are trying to save face and connivence customers not to uses there rights or you are small mom and pop dealer who simply refuses to enter the 21st century and offer a return policy or you just cant read not sure which one because if you could read then you would stop twisting my words around but yet agree with them at the same time.

I never said return policy = free upgrade and I stated every time if the item costs more then you pay to difference which is basically what you said.. which I have said now 2X before you did. So not sure why you are arguing with me unless you can not admit your first post was ridiculous and are trying to save fact at this point.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
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ClarkGable
Long Train Runnin' - The Doobie Brothers
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1023 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 209 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 11 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 1 views