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J
Last reply · posted in DISH Network Support Forum
Hope I don't get slammed for asking the question, and I have already searched the forum and haven't found any solutions thus far....so here it goes.

I just had my 722 installed about 2 weeks ago and was trying out all of the features. (Note: I use Vonage) So I tried the DishHome Customer Support feature. Everything looks as though its working however...

It shows Dialing, then Please Wait, and then errors out when I try to View my statement, or Upgrade or Pay My Bill.

I first checked this forum and found where I needed to up the bandwidth on my vonage account, so I did that then tested, nothing.

So next I found where someone recommended changing the line from Touch Tone to Rotary, tested and nothing.

so next I changed the line back to Touch Tone and added the prefix of *99, still nothing.

Finally I waited another day and tested again with it setup normal, then as rotary and then with touch tone and the prefix, and all have failed.

I talked to customer support and they had me go into the installation menu then perform a test of the phone line, and it replied Phone and Network OK. They then said, OK everything works now...BUT it doesn't. I still cannot connect.

The best thing they have done thus far is take the $5/mo charge off of my account.

Although this is nice of them, I really would like for the phone line to work properly.

Anyone have any advice?

Thanks in advance!
Jdog
10 Replies · 3005 views
MisterLas
I have a 722 and 612 with a Vonage box connected to the 722. I have ethernet hooked to both. I hooked up Vonage just to get callerid and it works on both boxes using the Dishcomm.

The ethernet is the way to go. Vonage works for pretty much just callerid.
Suppafreak
I just have read on another VOIP forum for VIATALK service that *99# as prefix may work. I have not tried it myself yet, but some thing to try.
T
Greetings. Some of us here have come to the conclusion that the Customer Support App will not work if you have the Ethernet connected. If you want to access that, you will have to pull the ethernet plug, go into Menu-6-1-9-1 to do a DHCP reset (looking for it to say "Not connected"), then try your Customer Support App (it should connect now via phone line). When finished, plug the Ethernet back in, and again do a DHCP reset Menu-6-1-9-1 so you pull the Ethernet back online.

It's a pain, so I only did it once. I can do most everything on cust support via the web faster and with a better interface. But, I do believe this a bug with the vip boxes.

Hope this helps.
NotMe546
Greetings. Some of us here have come to the conclusion that the Customer Support App will not work if you have the Ethernet connected. If you want to access that, you will have to pull the ethernet plug, go into Menu-6-1-9-1 to do a DHCP reset (looking for it to say "Not connected"), then try your Customer Support App (it should connect now via phone line). When finished, plug the Ethernet back in, and again do a DHCP reset Menu-6-1-9-1 so you pull the Ethernet back online.

It's a pain, so I only did it once. I can do most everything on cust support via the web faster and with a better interface. But, I do believe this a bug with the vip boxes.

Hope this helps.
What a pain I-T-A!!! I had to try and connect twice before it worked, but it did. You got to love Dish.:rolleyes:
Thanks for the info.:up
J
That did the trick. I unplugged the ethernet cable, reset the ethernet DHCP so it errored out and said disconnected. Then retried Customer Service and POOF, it WORKED!! Thanks...at least now I know what I was missing.

Thanks!!!!:)
Tom Speer
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Cutting Edge Information
In order to participate in any Cutting Edge testing, you must sign a Non Disclosure Agreement (NDA). Attached are a .docx (Microsoft Word) and PDF version of the latest DirecTV NDA. I found it easiest to complete the .docx version then paste a photo or scan image of my signature, cropped closely to just the signature into it as a picture. Then set Word to wrap text around the picture so that the picture follows the text "Signature".

People who have better PDF tools than I do may prefer that version.

When you apply for any Cutting Edge testing, you will be told how to send the signed copy.
2 Replies · 63 views
Tom Speer
Any NDA you have signed before is still valid for the testing you have been and hopefull still are doing. The new NDA forms are ror new CE testers and new categories of CE testing. They have been placed here so that people who volunteer for any CE testing have access to them.
larry55
Any NDA you have signed before is still valid for the testing you have been and hopefull still are doing. The new NDA forms are ror new CE testers and new categories of CE testing. They have been placed here so that people who volunteer for any CE testing have access to them.
I'm still doing the testing.
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2164 Replies · 937321 views
K
660 CAVLIERS, 668 TWOLVES and 680 SPURS are now available
K
WPLG Miami is testing on the stream server again
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M
660 CAVLIERS, 668 TWOLVES and 680 SPURS are now available
Still with Choice package? My stepdad says when the game started he got black screen and something to do with not the right package.
He had the Twins the last 2 years and I saw the Wild screen on 668-1 when I was there a few weeks ago.
K
There were some technical issues during the pregame, where 668 was showing the Pacers feed instead of the Timberwolves feed until a few minutes before the game.

On the stream API it looks like some areas need the Sports Pack, what's his zip code?
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M
There were some technical issues during the pregame, where 668 was showing the Pacers feed instead of the Timberwolves feed until a few minutes before the game.

On the stream API it looks like some areas need the Sports Pack, what's his zip code?
55379
It's Shakopee (suburb of Minneapolis and considered part of the Twin Cities). They have the satellite version, not streaming
K
The BLUES, BLUJCKTS, HURCANES and WILD channels are now active and no longer pointing to the TV Promise slate
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Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1933 Replies · 299550 views
Bobby
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
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Foxbat
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
CFB, Notre Dame at BYU, Saturday 10-27, 4:30PM PDT, Channel 148-03.
CFB, Ohio State at Indiana, Saturday 10-17, 9AM PDT, Channel 148-01.
CFB, Arizona State at Texas Tech, Saturday 10-17, 12:30PM PDT, Channel 148-01.
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.🙁

I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.

edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
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Bobby
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.🙁

I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.

edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.
Bobby
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.
As an edit, you need to sub to the National Action Pack at $12 a month to receive those channels.
Foxbat
Which is what is interesting, I see the 4KFox channel on 148-01 but we're not subscribed to our Locals. So why it's coming in is puzzling. I thought that maybe it was a perk for Dish subscribers for the MLB Postseason.

I set a Timer for the Indiana - Ohio State game on Saturday. I'll take advantage of it while I can.
Foxbat
I set a Timer for the Indiana - Ohio State game on Saturday. I'll take advantage of it while I can.
Even though it didn't work out for the Hoosiers, this event recorded and I was able to watch it in full 4K HDR.👍🏻
MLB, Rays at Brewers, Friday 10-23, 5PM PDT, Channel 148-01.
Timer is set to Record the Series. Thanks, Bobby!
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68586 Replies · 2676539 views
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long_time_Dish
Go On Cry - Heart
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dishstaller
Let Her Cry - Hootie & the Blowfish
harshness
Let Her In - Vince Gill
sdfntx
Devil in Her Heart - The Beatles
long_time_Dish
Take Me To Heart - Quarterflash
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.


View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
35 Replies · 398 views
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Juan
Then they are stupid. Everyone knows that the price per ounce should be the price per ounce of actual product.
You are paying for the whole thing
T
You are paying for the whole thing
Well, the bag can't weigh that much, right? But by law food product packaging must display the actual net weight of the product, i.e., the contents of the container, so by any logic, if not law, a store's stated per-ounce cost should reflect that figure. But since there's not any law regulating shelf statements, a store can say whatever it wants without violating any rules. So I guess the answer is more consumer legislation. Or simply caveat emptor.
Juan
Well, the bag can't weigh that much, right? But by law food product packaging must display the actual net weight of the product, i.e., the contents of the container, so by any logic, if not law, a store's stated per-ounce cost should reflect that figure. But since there's not any law regulating shelf statements, a store can say whatever it wants without violating any rules. So I guess the answer is more consumer legislation. Or simply caveat emptor.
But a box can weigh more than an ounce..maybe 2...a can might weigh 5 ounces..a bag...not much
dishstaller
.a bag...not much
Well, according to the price per ounce on that first bag of coffee he mentions, that would mean the bag weighed over 6 ounces. That bag does NOT weigh 6 ounces. According to Google, an empty bag weighs half an ounce.
Juan
Well, according to the price per ounce on that first bag of coffee he mentions, that would mean the bag weighed over 6 ounces. That bag does NOT weigh 6 ounces. According to Google, an empty bag weighs half an ounce.
You need to weigh the actual bag...a deli bag weighs less than that but a thick coffee bag is gonna weigh around an ounce...an empty tin can has some weight
NYDutch
You need to weigh the actual bag...a deli bag weighs less than that but a thick coffee bag is gonna weigh around an ounce...an empty tin can has some weight
Products sold by the ounce, pound, etc, should always be priced for the product only. Only the shipping weight should include the packaging.
harshness
Products sold by the ounce, pound, etc, should always be priced for the product only.
Unless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.

I'm pretty sure that produce bags can't get any thinner. ;)

You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
Jimbo
Unless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.

I'm pretty sure that produce bags can't get any thinner. ;)

You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
I would think that all the packaging would already be accounted for ... they weigh the container, subtract that from the scale, then add the product , so its weighing the Product only
harshness
I would think that all the packaging would already be accounted for ... they weigh the container, subtract that from the scale, then add the product , so its weighing the Product only.
You would be thinking wrong when it comes to goods that are sold by weight (meat, produce, nails). Those items typically go on the scale wrapped without an associated tare. The weight only excludes the sticker because it hasn't been printed yet.
Jimbo
You would be thinking wrong when it comes to goods that are sold by weight (meat, produce, nails). Those items typically go on the scale wrapped without an associated tare. The weight only excludes the sticker because it hasn't been printed yet.
Thats ridiculous ....

Thats not how Deli does it, I know your talking pre packaged.
They need to CHANGE that.
Jimbo
A pound of Coffee, does that include the package it's in ?

No, a pound of coffee refers strictly to the net weight of the coffee itself (16 ounces), not including the weight of the bag or packaging. [1, 2]
  • Net Weight: Food and coffee sold by weight are required by law to list the net weight on the label, which measures only the contents inside the package. [1, 2]
    • Packaging Weight: The foil bag, valve, and label add extra weight to the total item when you hold it, meaning the gross weight on a scale will be slightly more than 16 ounces.
    • Watch Out for Bag Sizes: Always check the label carefully, as many specialty roasters now sell 12-ounce (three-quarter pound) bags while keeping the price or visual impression similar to a full pound. [1, 2, 3]
meStevo
The larger discrepancies are likely from a data or sync issue. Digital tags don't cause the error, but they can spread one bad entry across a whole store or region instantly. The small cent differences are probably just rounding in the weight, the price data, or both.
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harshness
Thats not how Deli does it, I know your talking pre packaged.
Perhaps only for sliced meat and cheese. Salads and similarly "shifty" or "drippy" items are typically weighed in deli cartons of some sort.

My monster burritos (up to two lbs.) are weighed in their foil jackets or paper mache take-out trays, and the jacket/tray is then "sealed" with the printed label as it comes off the printer.

Precision has to give way to practicality in situations like that.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in Free To Air (FTA) Discussion
12 Replies · 257 views
R
I had a BUD in the 80's before the little small dishes started showing up. The signals were unsrambled and then I had to get a monthly code.
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dfergie
I forgot about the tv antenna rotator to change polarity…
T
I had a BUD in the 80's before the little small dishes started showing up. The signals were unsrambled and then I had to get a monthly code.
You mean you were pirating the VCII and entering "Wizard numbers" every month after key change? GI finally resorted to changing out the keys twice as often, then even more often, down to just hours, making it mostly untenable?
iBoston
When i was a kid, i used to salivate envisioning me having a Cband dish. It wasn't until about 1995, I installed my first Cband dish, and i remember it took me about 2 weeks to get that dish aligned properly.. This was before internet, and i had to call and talk with people on the phone about advice on how to properly tune the dish. I can't remember the receiver, but it had a UHF remote. I had the satellite receiver in the living room, but i ported it to two TV's, one in the living room and one in the bedroom. It was so nice being able to control the receiver with the remote in the bedroom about 40 feet from the living room. I remember watching Rosanne feeds where it would air the entire week in succession. Nice nostalgia.
navychop
I remember watching Rosanne feeds

I'd wipe THAT memory ASAP!
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
32 Replies · 899 views
Almighty1
I remember this in the news too...

Bobby
I remember this in the news too...

That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
HIFI
2.webp
2.webp
anybody remember this disaster ?
SuperDish_Fan23
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff
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S
Whoever still has their 922, please let me know i just wanna see photos of the ui and other stuff

View: https://www.youtube.com/watch?v=7wL6dsORmXg
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T
Slicker guides never did much for me
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JSheridan
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.
145 Replies · 3753 views
navychop
Years down the road
R
Years down the road
Looks like Charlie Ergen will never give up satellite TV. The reason Echostar 25 the most poweful DBS satellite ever built at 110 location already. Also Echostar 26 another super satellite on order for 119 orbital location will be ready in 15 months. he will have 110/119 for another 20 years. Dish will be the only satellte company left. The reason for rural areas and some people like satellite easy to operate and change channels in seconds.
Mister B
Looks like Charlie Ergen will never give up satellite TV. The reason Echostar 25 the most poweful DBS satellite ever built at 110 location already. Also Echostar 26 another super satellite on order for 119 orbital location will be ready in 15 months. he will have 110/119 for another 20 years. Dish will be the only satellte company left. The reason for rural areas and some people like satellite easy to operate and change channels in seconds.
I hope these new "most powerful" satellites will mean that DISH can provide every channel that can be sourced in HD in HD. I do not like the fact that two of my favorite channels (Start and H&I) are SD. I was also very disappointed after installation that METV has to be streamed from my internet connection. Finally, I dropped the locals upon seeing that my local CW channel is in blurry letterboxed SD when it has been HD OTA for years.
S
I hope these new "most powerful" satellites will mean that DISH can provide every channel that can be sourced in HD in HD. I do not like the fact that two of my favorite channels (Start and H&I) are SD. I was also very disappointed after installation that METV has to be streamed from my internet connection. Finally, I dropped the locals upon seeing that my local CW channel is in blurry letterboxed SD when it has been HD OTA for years.
my me t.v. is in HD via the sat. though it's better PQ via ota
zippyfrog
I hope these new "most powerful" satellites will mean that DISH can provide every channel that can be sourced in HD in HD. I do not like the fact that two of my favorite channels (Start and H&I) are SD. I was also very disappointed after installation that METV has to be streamed from my internet connection. Finally, I dropped the locals upon seeing that my local CW channel is in blurry letterboxed SD when it has been HD OTA for years.
This piece gets me - the fact that Dish has removed SD channels from satellite completely in the name of "HD upgrades". I pay for satellite TV, not streaming...I don't see why they couldn't leave the SD version of the channels on Satellite then put the HD streaming version like they have for other channels.
T
Is any SD-only receiver still operating?
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brad1138
Is any SD-only receiver still operating?
No
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navychop
This piece gets me - the fact that Dish has removed SD channels from satellite completely in the name of "HD upgrades". I pay for satellite TV, not streaming...I don't see why they couldn't leave the SD version of the channels on Satellite then put the HD streaming version like they have for other channels.

CONTRACTS!
Mister B
my me t.v. is in HD via the sat. though it's better PQ via ota
Yes, I considered D* as I knew some of my favorite channels had better PQ but too many require moving up to the "Choice" package and incurring the Regional Sports Fee.
I do not have METV or any of the Weigel owned channels here in El Paso.
Henry Sanchez
What about the commercial services? will they keep using single Stacked or DP single/dual LNB's?
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T
CONTRACTS!
At this point one can only ask whether any live ch's are still distributed in SD. Other than maybe "classics" ch's that run only older stuff
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