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I received a call about participating in a survey regarding my Voom service tonight. It was approximately 15 minutes of survey and they covered almost every possible complaint I have seen anyone have with Voom. From OTA reception to the value of HD Exclusives, it was all in there.
I was rather vocal about my chief complaints: changes in price structure and a signal that can't take the weather of eastern NC. And coming from a DirecTivo environment, there's just too much missing without a DVR.
I also brought up my post-installation woes:
I still consider myself a Voom customer since they owe me quite a bit of money. I loved the picture quality--loved it. I thought the HD movie channels were not much less entertaining than HBOHD or its contemporaries. All have far too few movies in rotation any given month.
I told the survey rep the bottom line for me. If I could get a more reliable signal and the level of DVR functionality I had from Tivo, I would keep Voom as long as it existed.
I spent this year finding what the best HD option was for me. I've been on cable with their Scientific Atlanta DVR. I've had a DirecTivo and a separate Samsung TS160 HD DirecTV receiver. I've been on Voom. I loved Voom's content because there was more HD. Cable isn't bad for HD locals, but half the channels I care to see are sent on the analog signal and look horrible on any larger TV. The cable DVR was horrible, lacking even simple scheduling conflict resolution and completely devoid of any of the nicer Tivo features like season passes or wishlists. If you have to know when the show comes on to tell your DVR to record it, you just have a VCR replacement and that's all Scientific Atlanta offers now. Many people that went with DirecTV did so because of football. I don't care a thing about the NFL, so that's not keeping me there.
The DVR is the killer app. No matter how you slice it, most channels have their best content on in the same few hours each night. Being able to sit down and see the best of TV whenever I want justifies the amount we all spend on TV. I don't let anyone else dictate my schedule, why would I let my TV do so? DVR is that important to a lot of customers out there. And the superficial and shallow attempt at a DVR that Scientific Atlanta has out there through your local cable company is no replacement for Tivo.
I could spend $1k on the HDTivo now, but I am still hoping that Voom comes through. Voom has all the channels I want and many that are exclusive. Its only problems are in poor content decisions, which seem to be getting better, and horrible accounting practices. I'd much rather pay money leasing a *good* Voom DVR than on the HDTivo. The lack of viable resale has made buying a Voom DVR a fool's errand.
This isn't the angry rant of a disgruntled ex-customer. This is a plea for Voom to do the right thing and get its ducks in a row. I would gladly deal with having to pay the install fee to get Voom back if this were all available. The new price structure is too high but I'm sure the market will get them back in line before they get the DVR ready.
If you get a survey call, please stress the importance of signal strength and the DVR. It is ridiculous that anyone at Scientific Atlanta misunderstood the important features of a quality product so completely. You would think they could have spent $1000 and picked up an HDTivo and gotten the knock-off a little closer. I hope Voom's is closer to the product it should be.
P.S. In my local area, the PQ wars have only one loser: cable. I have seen absolutely no sustained PQ differences between DirecTV and Voom. Even with DirecTV crowding up the transponders and supposedly downrezzing the picture, it is still not a problem for me. Your mileage may vary.
I was rather vocal about my chief complaints: changes in price structure and a signal that can't take the weather of eastern NC. And coming from a DirecTivo environment, there's just too much missing without a DVR.
I also brought up my post-installation woes:
- I have been billed twice since cancelling
- I have received no reimbursement even though I cancelled on Aug 2
- my receiver, picked up on Aug 3, was just marked as having been received two weeks ago
- It took me more than a month to get a person to talk about the incorrect billing on the phone
I still consider myself a Voom customer since they owe me quite a bit of money. I loved the picture quality--loved it. I thought the HD movie channels were not much less entertaining than HBOHD or its contemporaries. All have far too few movies in rotation any given month.
I told the survey rep the bottom line for me. If I could get a more reliable signal and the level of DVR functionality I had from Tivo, I would keep Voom as long as it existed.
I spent this year finding what the best HD option was for me. I've been on cable with their Scientific Atlanta DVR. I've had a DirecTivo and a separate Samsung TS160 HD DirecTV receiver. I've been on Voom. I loved Voom's content because there was more HD. Cable isn't bad for HD locals, but half the channels I care to see are sent on the analog signal and look horrible on any larger TV. The cable DVR was horrible, lacking even simple scheduling conflict resolution and completely devoid of any of the nicer Tivo features like season passes or wishlists. If you have to know when the show comes on to tell your DVR to record it, you just have a VCR replacement and that's all Scientific Atlanta offers now. Many people that went with DirecTV did so because of football. I don't care a thing about the NFL, so that's not keeping me there.
The DVR is the killer app. No matter how you slice it, most channels have their best content on in the same few hours each night. Being able to sit down and see the best of TV whenever I want justifies the amount we all spend on TV. I don't let anyone else dictate my schedule, why would I let my TV do so? DVR is that important to a lot of customers out there. And the superficial and shallow attempt at a DVR that Scientific Atlanta has out there through your local cable company is no replacement for Tivo.
I could spend $1k on the HDTivo now, but I am still hoping that Voom comes through. Voom has all the channels I want and many that are exclusive. Its only problems are in poor content decisions, which seem to be getting better, and horrible accounting practices. I'd much rather pay money leasing a *good* Voom DVR than on the HDTivo. The lack of viable resale has made buying a Voom DVR a fool's errand.
This isn't the angry rant of a disgruntled ex-customer. This is a plea for Voom to do the right thing and get its ducks in a row. I would gladly deal with having to pay the install fee to get Voom back if this were all available. The new price structure is too high but I'm sure the market will get them back in line before they get the DVR ready.
If you get a survey call, please stress the importance of signal strength and the DVR. It is ridiculous that anyone at Scientific Atlanta misunderstood the important features of a quality product so completely. You would think they could have spent $1000 and picked up an HDTivo and gotten the knock-off a little closer. I hope Voom's is closer to the product it should be.
P.S. In my local area, the PQ wars have only one loser: cable. I have seen absolutely no sustained PQ differences between DirecTV and Voom. Even with DirecTV crowding up the transponders and supposedly downrezzing the picture, it is still not a problem for me. Your mileage may vary.
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2965 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/z72cjoZP83E
Direct YouTube Link - AI Can Self-Replicate: Unplugging the Threat! #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/z72cjoZP83E
Direct YouTube Link - AI Can Self-Replicate: Unplugging the Threat! #shorts
TWIT's Website
TWIT Live Feed
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6 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/w5TOILSc_U8
Direct YouTube Link - AI Model Poisoning: The Hidden Threat on Hugging Face #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/w5TOILSc_U8
Direct YouTube Link - AI Model Poisoning: The Hidden Threat on Hugging Face #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68495 Replies
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2670627 views
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
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1564 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
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47205 views
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
As I said above, and, FWIW, I run Win11 Pro and Arch on separate 250 GB NVME drives, using F8 to select which I boot to, with a 1TB SSD for storage, accessible to both OSs and a third formatted Nvme I want to use to learn Kali. It was much faster to setup Arch than it was to strip down Windows. Windows still takes much longer to boot.
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
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17931 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
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201 views
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Old Joey 2 deactivated and no need to return.
S
i bought mine straight from dish as it was only $ 100.00 bucks!!! had the protection plan they came out removed and deactivated the 4k joey and activated and installed the joey 4.All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
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182 views
S
. apple's been making money off of software and not hardware for a while
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade..
. apple's been making money off of software and not hardware for a while
The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
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164 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
141 Replies
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1359 views
