OK, I finally have some news on this. A "case manager" finally called me back after I waited since Sunday. (I was told 2 hours). He was a sarcastic individual, who told me there was no way this was a D issue, but he would like to send a tech out to check my sat strength. Very long story short, and fast forward to the end, I was on the phone with the disconnect department, and after working with them and with the professors in the tech support, they promised 2 things. The first is they would escalate it to thier "net" (engineers) as a "brodcast issue" - Bob, I gave them your contact info. You and I spoke earlier in the week. Secondly, the tech told me that there are some "settings" related to compression he could change since the locals here are not mpeg4 yet. I thought he was full of it, but I have to say, things did appear better last night after I finished with D. (around 9 PM) I would also point out that all my recievers got an update at the same time, around 9PM.