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jcrandall

Staff member HERE TO HELP YOU!

Last reply Oct 23, 2008 · posted in DIRECTV General Forum

HR2x / R22 Receiver Freeze / Reboot Issues (Again)

DirecTV is again experiencing freezing of receivers on 10/21.

Some users may receive a reboot signal sent to the receiver.

I just had all 3 of my receivers reboot in Michigan.

This happened a few weeks ago, you can read about it in this thread:
http://www.satelliteguys.us/directv...rectv-hr2x-mass-lockups-overnight-10-6-a.html

We've also received a statement from DirecTV about this issue:

An issue has been reported where HR20, HR21, and HR22 model HD DVR and R22 DVR model receivers are not responding to remote or front panel commands.
We're working on it to determine the cause and resolve it. In the meantime a red button reset should fix it.

Update: DirecTV has issued a software update to all the affected receivers to version 0x0290.
You can review the notes for that release here:

http://www.satelliteguys.us/directv...-notes-hr20-hr21-hr22-r22-verison-0x0290.html

Also, we've received another statement from DirecTV (nothing new):

October 21, 2008
We experienced a temporary transmission glitch with our equipment. If your HD DVR receiver (HR20/HR21/HR22/R22) is not responding to your remote control or front panel commands, you can resolve this issue by pressing the red "Reset" button located inside the small door on the front right corner of your receiver or you can unplug the power cord from the electrical outlet and wait 60 seconds prior to plugging it back into the outlet. Please allow about 15 minutes for your receiver to complete the resetting process. Once completed, your picture will return automatically. Unfortunately, any show you may have scheduled to record earlier today will not be available on your DVR.

Please note, DIRECTV is automatically resetting your HD DVR or DVR receiver remotely throughout the evening to resolve this issue for you. You may experience a temporary interruption to your TV viewing or recording during that time.

We sincerely apologize for any inconvenience this may cause you. Our promise is to provide you with the best television experience, and to resolve any issues that might arise as quickly as possible. If you have any further concerns, please do not hesitate in contacting us at 800-347-3288.

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bbd24

Oct 22, 2008

Well at least you guys on the East Coast weren't shut off during prime time. I'm out here on the west and I worked til 6:30 last night. I had my dvr set to record the Celtics/Knicks preseason game at 4. I came home, no game, no power, no nothing. I immediately reset it. It came back on and started tivoing the post game show. I shut it off.

About 8:50 , I came back and started watching tv. At 9:00, it immediately rebooted and started the software download ( screen I never have seen before ).

The only thing that would of saved them from me being upset was if they would've downloaded a software version that allows you to record 2 channels at once without having the 2 lines coming into the receiver (a CSR told me this was going to happen soon, but I have yet to see it. This was like 5 months ago) .

uncrules

Oct 22, 2008

bbd24 said:
Well at least you guys on the East Coast weren't shut off during prime time. I'm out here on the west and I worked til 6:30 last night. I had my dvr set to record the Celtics/Knicks preseason game at 4. I came home, no game, no power, no nothing. I immediately reset it. It came back on and started tivoing the post game show. I shut it off.

About 8:50 , I came back and started watching tv. At 9:00, it immediately rebooted and started the software download ( screen I never have seen before ).

The only thing that would of saved them from me being upset was if they would've downloaded a software version that allows you to record 2 channels at once without having the 2 lines coming into the receiver (a CSR told me this was going to happen soon, but I have yet to see it. This was like 5 months ago) .

I saw reports at the other site that indeed east coast people had this happen after 8pm EST.

Secondly the CSR is wrong. It's hardware not software that allows dual tuners with only one wire. You have to have either a SWM8 or SWM Slimline dish (along with compatible receivers) and this has been existence for a little while, prior to the current software release.

bbd24

Oct 22, 2008

uncrules said:
I saw reports at the other site that indeed east coast people had this happen after 8pm EST.

Secondly the CSR is wrong. It's hardware not software that allows dual tuners with only one wire. You have to have either a SWM8 or SWM Slimline dish (along with compatible receivers) and this has been existence for a little while, prior to the current software release.[/QUOTE]

Damn ! I've been waiting for this. I have no idea what type of dish I have. All I know is that its oval and huge.

uncrules

Oct 22, 2008

I'd be almost certain that you don't have the SWM Slimline dish. That is more recent. Since you have an existing dish your best bet would be to get a SWM8 multiswitch.

Check this site for more info on the SWM8 multiswitch

DirecTV SWM 8 and SWM 5 Multiswitch Information

jtwex

Oct 22, 2008

bbd24 said:
Damn ! I've been waiting for this. I have no idea what type of dish I have. All I know is that its oval and huge.

Menu>Setup>Setup>

Under Info & Test you can see your dish type.

69Mustang

Oct 22, 2008

Lost tuner 2

I lost tuner 2 after last night's update. When I pull both coaxials and reinsert one at a time in either tuner input I get a good picture w/sound. But I can only watch and record on tuner 1 ONLY.

Anybody else having this problem with a HR20??

TheAuWolf

Oct 23, 2008

69Mustang said:
I lost tuner 2 after last night's update. When I pull both coaxials and reinsert one at a time in either tuner input I get a good picture w/sound. But I can only watch and record on tuner 1 ONLY.

Anybody else having this problem with a HR20??

I would try the good ole RBR. My problem is/was

2 - HR21-100s

On one of the HR-21s, I had problems with watching my Tuner 2 HD stations while recording Tuner 1 HD. Or another way of saying I could only watch Tuner 2 SD while recording HD on Tuner 1. Swapped some BBCs around and found out the tuner 2 BBC went "bad" Prior to the 0290 update I noticed signal levels were slightly lower, but after they seem higher. Not sure why/how that happened. Anyhow, my hopefully permenant fix was to call direct tv and get them to express mail me replacement BBCs. You can do this online but it says it takes 10-15 days, so I called instead.

One the trouble shooting note, I got my HR21-100 to pass 1080p/24fps to my Mits DLP. Of course there is not content yet, but it works.

Lastly, does anyone know the freezing while connected to the ethernet solution? I had both connected to wireless ethernet adapters (linksys WGN600n). Both are disconnected for over a day now and no reset/freezing yet. I would love to have these networked, but not at the cost of better operation.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 44 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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sdfntx

Today at 10:19 AM

I Care About Detroit - Smokey Robinson & the Miracles

dishstaller

Today at 10:32 AM

I Wanna Talk About Me - Toby Keith

Bobby

Today at 10:51 AM

98.6 - Keith

harshness

Today at 11:25 AM

I'm Easy - Keith Carridine

gms49ers

44 minutes ago

It's Easy - Boston

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reubenray

Last reply Today at 10:36 AM · posted in Computers and Gadgets

Laptop Shutting Off When On Battery?

Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.

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arlo

Today at 10:09 AM

A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.

dishstaller

Today at 10:36 AM

arlo said:
That's all I got.

That was quite enough....I definitely learned something from your post. Thanks

TRG

Pub Member / Supporter

Last reply Today at 10:27 AM · posted in Computers and Gadgets

Starlink Router question

I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

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b4pjoe

Saturday at 2:12 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.

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HipKat

Saturday at 11:07 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc

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Foxbat

Sunday at 12:44 AM

TRG said:
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.

harshness

Sunday at 11:46 AM

If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

Starlink V5 Is Here: What RVers Need to Know

Overview of the new Starlink V5 model along with comparison to the previous V4 model along with a recommended setup for mobile internet users.

mobilemusthave.com

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Foxbat

Today at 10:27 AM

Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:27 AM · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy

View: https://www.youtube.com/watch?v=E92AtfTLge4

View: https://www.youtube.com/watch?v=HJy0WnejlF4

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Jimbo

Today at 12:37 AM

Not Rodney, but a laugh ...

View: https://www.youtube.com/shorts/WHEcmortfK0?feature=share

dishstaller

Today at 10:27 AM

Sorry for posting the wrong link. Just corrected it.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:17 AM · posted in The Chit Chat Club

At least 64 dead in Spanish passenger train collision

Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

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Jimbo

Yesterday at 11:24 AM

dishstaller said:
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.

dishstaller

Today at 10:17 AM

Thought this article might be of interest to some of you who might travel via train.

The safest seat to sit on in a train

Safety experts have shared top tips on train safety after a fatal railway crash in Spain killed 69 people, including where the safest place is in an emergency.

www.dailymail.com