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The Tate said:

Do the manufactures have some type of say on what they can sell the items at?

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Scott Greczkowski said:

I went to Circuit City yesterday and purchased a Digital Camera from the Camera Department. The camera I wanted was in stock in the display case they had on the floor, they had lots of them.

So I waited in the camera department for almost 15 minutes to pay for it. After I paid for it they didn't give me the camera. He told me I had to go to the pickup counter and get it. I pointed to all the boxes of the same camera in the display case. He told me they were not allowed to open that case.

So I went and waited in the pickup line this time for 25 minutes. When I got to the front they took my receipt and it was another 10 - 15 minutes before the camera came... When they gave me it I told the clerk that this stupid pick up system is a good reason why they will soon be going out of business. The clerk looked up at me and told me next time try shopping across the street.. (which is Best Buy)

I hope the damn company does go out of business.

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bhelms said:

I think a lot of what folks report here is a reflection of the commission-based compensation system CC has in place. Salesman don't want to "waste time" helping out with small sales or answering questions for someone who is "just looking". I worked at Radio Shack many years ago and it was commission based. I was a full timer. My net wage was actually lower per hour than part-timers who were only there when the store was busiest. It definitely caused a competitive environment in the wrong direction and led to me and other salesmen developing negative attitudes. (Fortunately after I complained the manager found a way to "level" the field a good bit and that helped considerably.) I don't know how CC's system is set up (like are the commission percentages differenct depending on which dept. an employee has to cover?) but I think there needs to be some serious consideration given to that whole system to change the salespersons' perspective. Maybe they need to go to a strictly non-commission system like BB has...

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snathanb said:

I wouldn't buy anything from either Best Buy OR Circuit City. That's electronic shopping for novices.

Anything they sell you can get cheaper from any number of online vendors, tax and shipping free.

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