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spudseq

Last reply Nov 28, 2008 · posted in DISH Network Support Forum

installer refused to install - suggestions?

Hi all

The Dish installer was just here - all the places I asked to install he said he could not because of a tree - when I said how about a pole past the tree - he said the signal strength would be poor and that it was to far from my house - its only 60' away - what should I do?

oh BTW I am a previous customer so he is not making much for the install - could this be his reason?

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pushittothelimit

Nov 20, 2008

I would call dish and try again. There is no reason to do this job. Trenching is a piece of cake. I cement the pole in the ground and while the cement is hardening I trench the cable. If the guy refuses to bury it the cable or if he does not do work up to your standards, call in a trouble call the next day. I am a QAS, I'll have the guy go out and do it again right.

585960

Nov 27, 2008

pushittothelimit said:
I would call dish and try again. There is no reason to do this job. Trenching is a piece of cake. I cement the pole in the ground and while the cement is hardening I trench the cable. If the guy refuses to bury it the cable or if he does not do work up to your standards, call in a trouble call the next day. I am a QAS, I'll have the guy go out and do it again right.

ha ha ha ha ha ha ha ha QAS! The guys that can't make it as techs!!!!

Agonizing Fury

Nov 27, 2008

585960 said:
ha ha ha ha ha ha ha ha QAS! The guys that can't make it as techs!!!!

+1 :up

rich88

Nov 27, 2008

pushittothelimit said:
I would call dish and try again. There is no reason to do this job. Trenching is a piece of cake. I cement the pole in the ground and while the cement is hardening I trench the cable. If the guy refuses to bury it the cable or if he does not do work up to your standards, call in a trouble call the next day. I am a QAS, I'll have the guy go out and do it again right.

That's crap.

We're suppose to do installs according to Dish's standards, not the customer's standards.

If we did installs the way some customers wanted, we would be failing QASs left and right.

We are to please the customer within our standards.

To the OP, this has nothing to do with your situation. 60 feet is well within specs. Only line-of-sight or digsafe issues would be legit reasons not to put it there. Feel free to call and see if you can get a 2nd opinion.

rich88

Nov 27, 2008

585960 said:
ha ha ha ha ha ha ha ha QAS! The guys that can't make it as techs!!!!

jvriffel

Nov 27, 2008

inhouse in my area they make us put all jobs in unless NLOS and you better be absolutely sure about that. Yes, they also make us pole mount, trench any lengths that will still work, attic, crawl, wall fish, etc., whatever it takes for free, despite what they call "standard installations". Although NLOS includes 5 degrees clearance each side/up/down of satellites. Basically ALL jobs go in nowadays. Rarely is one not done.

Any jobs that cannot be done for ANY reason we must make all attempts to contact customer, then contact FSMs, Dispatch, who also exhausts all contacts to customer, and finally our IMs with in depth detailed reasons why it cannot be done, even if customers are not home or you roll to an empty lot. Even then we are told to roll back to the job if the customer calls in or is contacted after the fact. If its a mover you also roll to the old address even.....did all this myself last week and for us it is standard protocol now.

It is what it is......what a slogan.....almost better than soon! (

LordKron

Nov 28, 2008

Agonizing Fury said:
+1 :up

what

:yikes:neener

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 17 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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dishstaller

Yesterday at 10:11 PM

Little Wing - Jimi Hendrix

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With A Little Luck - Wings

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LITTLE Willy-Sweet

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Little Deuce Coupe - The Beach Boys

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The Boys of Summer - Don Henley

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Therm

Last reply 30 minutes ago · posted in DISH Network Support Forum

Am I the only one that hates what Dish did to their mobile app?

I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?

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dishdude

Friday at 2:51 PM

I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

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Therm

Friday at 3:39 PM

dishdude said:
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

Yes a lot cleaner, glossier, and less functional. Someone trying to justify why they are making a big salary. "See look shiny"

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navychop

Friday at 3:53 PM

"Big salary." Charlie. "?Big?"

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Tampa8

Friday at 4:01 PM

Seems in some ways better. Nicer layout, as others said maybe cleaner. Moving ahead in the guide is better.

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scoob83

30 minutes ago

Therm said:
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?

I think most are using it on a firestick or other device as an extra receiver, rather than their phone. Just a guess based on how I use it. 99% thru my firestick, 1% phone.

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dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 7:35 AM · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed

Monday - August 21, 2006 | by Darren Sumner

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld

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reubenray

Yesterday at 1:30 PM

I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

osu1991

Yesterday at 2:00 PM

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.

pluto.tv

long_time_Dish

Yesterday at 3:47 PM

reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

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reubenray

Yesterday at 3:54 PM

long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

Which one has O'Neil being Ancients? I am at the end of Season 8 now.

long_time_Dish

Yesterday at 8:36 PM

reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.

If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

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reubenray

Today at 7:35 AM

long_time_Dish said:
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

Those are the episodes I am looking for. They are referred to a lot in the episodes I just recently watched.

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TFLEV

Today at 7:22 AM · posted in TFLEV

2027 BMW iX5 Walkaround & Review // They Have To Get This One Right!

Time for another AWESOME video from TFL Electric Vehicles!

View: https://www.youtube.com/watch?v=-Ca9w7HnuXg

Direct YouTube Link - 2027 BMW iX5 Walkaround & Review // They Have To Get This One Right!

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TVHabit

Last reply Today at 6:42 AM · posted in Free To Air (FTA) Discussion

Hybrid Dish setup

Picked up a sweet directv dish, mount, twin lnbs and a short cable.
Has anyone converted one to FTA? A Frankenstein of sorts...

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Brct203

Oct 13, 2026

would probably also work well for NHK on 101W and possibly for PBS on 99W. I used one for a while on 30W. Just keep in mind that because it's undersized for those satellites, it might work fine in clear weather but won't have much margin to account for signal degradation during rain/snow

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one_db_compression

Oct 13, 2026

If you can find one, the Shaw / Star Choice 75e ellipticals are great for use on 97, 99, and 101W. They are really just rebranded ChannelMaster 75 cm reflectors and use linear LNBFs by default out of the box.

Everyone else's mileage may vary.

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TVHabit

Sunday at 10:12 AM

I have read that some have converted this type dish but after giving it a good look, it's the lnb conversion that is the bottleneck. Does anyone have a picture of their attempt to configure the lnb? I watched a video on youtube from the save it for parts guy and he used duct tape! Guess it worked but I'm thinking something a bit more permanent!
Thanks to all for your interest and replies...

Titanium

Sunday at 3:38 PM

Many of us have used a universal LNBF mount (or get creative with L brackets and plumbers tape - perforated metal strapping). Use a few inches of aluminum tube (or a piece of 1x2" lumber) to extend the support arm (replacing the plastic mount used by DirecTV and Dish) to place the LNBF throat opening at the correct distance from the reflector, the correct height and at the correct angle. Nothing magical... simply place the new linear LNBF in the center at the same distance, height and angle as the current combo.
www.amazon.com/Universal-Single-Bracket-Holder-FTA-US/dp/B074L85WK2

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k4otl

Today at 6:42 AM

To add: 101W Ku seems to be (one of if not the) strongest for me, and if I only had Ku I definitely want 101W for the music mux, it's robust FEC and strong signal help a lot. I've thought about using a used Dish/DirectTV dish at my Dads to supplement his OTA (mainly for my benefit when I visit

)

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meStevo

Lifetime Supporter

Last reply Yesterday at 11:25 PM · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.

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meStevo

Yesterday at 11:40 AM

Hurts done for the season now

View: https://x.com/RapSheet/status/2112185275862417814

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Foxbat

Yesterday at 6:19 PM

I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

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rvvaquero

Yesterday at 9:00 PM

Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

Be nice to see a Cowboy headline like that.

Reactions: dfergie, Mike0616 and osu1991

Mike0616

Yesterday at 9:35 PM

Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.

www.colts.com

Can we expect to see a new coach if we say "pretty please?"

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Foxbat

Yesterday at 11:25 PM

Jeeez, Week 6, no lead is safe…

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Peter Parker

Supporting Founder Lifetime Supporter

Last reply Yesterday at 10:34 PM · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.

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naptime

Sunday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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jsmit86

Yesterday at 9:57 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

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long_time_Dish

Yesterday at 3:57 PM

jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

Oh, you mean "soon"? :biggrin

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Almighty1

Yesterday at 4:07 PM

jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.