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andyin137

Last reply Apr 17, 2009 · posted in DISH Network Support Forum

Service Knocked Out.

I live in California and have Dish ,Today we experienced some high Winds in the Lompoc area and my Dish was knocked out ,no satellitte signals at all.
Okay I know this can happen and I do have the Protection plan,however I still will be charged 29.00 service call(not too happy about that,but what can you do)Anyway since my service will be out for 2 days has anyone ever requested Dish to credit you for the days you cant get their signal.
Also Dish needs a quicker way to request a repair.I already knew dish was out and signals on all satellittes were lost,but I had to waste 20 minutes going thru with a tech,and always turns out I need to have someone come out.
Anyone on the Central Coast today 4/14/09 have their Dish knocked out ??

So Far Satelitte has cost me more for service than cable ever did,with protection plan,and calling to have dish realigned etc.
Thank goodness I have a Netflix player to watch other shows on,just no TV tonight.

11 Replies · 2069 views

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Toddwsu2005

Apr 14, 2009

It's this precise reason I figure out how to aim a dish. Mine got repeaked and then a week later another windstorm knocked it out again! What a waste of 29.00 bucks. Dish said it would take another week to come back out so I was a little annoyed. Keep in mind usually when wind knocks your dish around it's a simple left or right turn adjustment. Especially if you check your mast to see if it's plum. Good luck!

andyin137

Apr 15, 2009

I have a service call coming out Thursday(hopefully the winds in are area will be died down by then)I am going to ask installer if anything can be done to keep dish from being knocked out of line(3rd time this year,for a total of almost 90 dollars in service calls)the problem is my Landlord required all Dishes on his property to be installed with a Bracket arm that holds Dish away from roof(he paid for install of that)the problem is whenever its a little windy Dish Bounces around alot,so its bound to get knocked out of alignment.Yesterdays 60 MPH gusts didnt help.My issue with having Dish come out is everytime in the past I have a scheduled appointment they never show up on time (sometimes not at all)I just hate wasting my time waiting,then on top of that I noticed in my account today I have already been charged for service call.
3 times in 1 year to fix Dish is a bit much,after this fix if it happens again I will just have to buy out contract and go back to cable(at least when that goes out its area wide and is fixed without an extra charge.
Question how many people have to call out Dish to realign Dish.I would like to be able to go on roof and do this myself but I am disabled and not able to do so,so any instructions on how to realign dont really help me(kind of hard to get a wheelchair on the Roof).
I will post one more time to let people know how service call went on Thursday.

My day off today I am so totally bored so I tried something to try and get Dish to work,I had a friend use a broom handle and see if he could move Dish ever so slightly while I watch signal meter and guess what I got a signal,obviously Dish needs to be tightened so I am going ahead and keep service call,very annoying that I have to pay 29.00 dollars to have something done that should have been done in the first place.Any suggestions on what I should ask Home tech to do and check for since he is coming out anyway.

andyin137

Apr 16, 2009

Toddwsu2005 said:
It's this precise reason I figure out how to aim a dish. Mine got repeaked and then a week later another windstorm knocked it out again! What a waste of 29.00 bucks. Dish said it would take another week to come back out so I was a little annoyed. Keep in mind usually when wind knocks your dish around it's a simple left or right turn adjustment. Especially if you check your mast to see if it's plum. Good luck!

Thanks for advice ,I did just that I used a broom handle and moved the Dish a tiny bit and got my signal back,I am still going to have them come out next week and tighten and repeak signal after that I will learn how to reset myself.Dish is getting to much of my money as is.

hyperguy

Apr 16, 2009

There should be a 90 day warranty on Service calls so if you need another one within the 90 days the fee is usually waived

Laddyboy

Apr 16, 2009

andyin137 said:
Thanks for advice ,I did just that I used a broom handle and moved the Dish a tiny bit and got my signal back,I am still going to have them come out next week and tighten and repeak signal after that I will learn how to reset myself.Dish is getting to much of my money as is.

After they repeak, mark all three positions with a permanent marker. Makes it very easy to repoint the dish if needed in the future.

Mojo

Apr 16, 2009

I thought we were a nation of DIY'ers.

Thinking back to the day when a DIY yourself install tape came with your dish & ird box from K-mart

It's not hard.

kwindrem

Apr 16, 2009

andyin137 said:
Question how many people have to call out Dish to realign Dish.

We don't get really strong winds here in northern California but I can't every recall having the wind move the dish.

... I had a friend use a broom handle and see if he could move Dish ever so slightly while I watch signal meter and guess what I got a signal ...

If you can move the dish with a broom handle and the dish rotates on the mast or the mast moves, there's a good chance the bolts are just not tight enough. If this is a recurring problem the service company isn't doing their job right and I'd discuss a refund with Dish.

I did have a problem that was not a problem with the dish hardware. I'd installed it on the fascia and it turned out the fasica would twist causing the elevation of the dish to change. Twisting could occur due to wind or sometimes just with temperature changes. I ended up attaching outriggers to the mast to stabilize it.

Have the service company check to make sure whatever the mast is attached to is solid. Fixing problems there may go a long way to repeated service calls to realign the dish.

scott04

Apr 17, 2009

Similar symptoms

I live up here in AG and the wind has been blowing like crazy as well. My signal appears to be ok on the strength meter ~50-60, but i continuously lose reception. Looks like i'll have to hike it up to the roof and see if i can adjust at all...

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Therm

Last reply 2 minutes ago · posted in DISH Network Support Forum

Am I the only one that hates what Dish did to their mobile app?

I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?

7 Replies · 96 views

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Reactions: dishstaller

dishstaller

Today at 12:56 PM

I really dislike change for the sake of change

Reactions: Therm, AZ. and charlesrshell

dishdude

Today at 2:51 PM

I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

Reactions: charlesrshell

Therm

24 minutes ago

dishdude said:
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

Yes a lot cleaner, glossier, and less functional. Someone trying to justify why they are making a big salary. "See look shiny"

Reactions: charlesrshell

navychop

10 minutes ago

"Big salary." Charlie. "?Big?"

Tampa8

2 minutes ago

Seems in some ways better. Nicer layout, as others said maybe cleaner. Moving ahead in the guide is better.

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Foxbat

Supporting Founder Pub Member / Supporter Lifetime Supporter

Last reply 14 minutes ago · posted in Internet Television (IPTV) Discussion Forum

New Apple TV 4K released, plus other Apple Home devices.

Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…

Apple TV 4K

Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.

www.apple.com

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Reactions: KAB, navychop, osu1991 and 1 other person

Ronnie-

Tuesday at 9:19 PM

Meh. The 4Ks I have will do everything that these do that I need them to do.

Which that's most tech these days for anything released the last four to five years.

It's honestly a testament to how good the previous gen Apple TVs were and are.

Reactions: meStevo, comfortably_numb, b4pjoe and 1 other person

navychop

Tuesday at 9:31 PM

Ronnie- said:
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.

navychop

Yesterday at 12:55 PM

Outside of gaming, would Joe Sixpack notice any difference?

KAB

Yesterday at 7:46 PM

navychop said:
Outside of gaming, would Joe Sixpack notice any difference?

Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!

Reactions: Foxbat, slow_poke_pete and comfortably_numb

slow_poke_pete

Today at 12:08 AM

navychop said:
Don't tell them that. They'll adopt planned obsolescence.

they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what

. apple's been making money off of software and not hardware for a while

ncted

Today at 9:00 AM

KAB said:
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!

Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.

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navychop

Today at 2:31 PM

slow_poke_pete said:
apple's been making money off of software and not hardware for a while

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones

ncted

17 minutes ago

slow_poke_pete said:
apple's been making money off of software and not hardware for a while

I assume you mean services, like iCloud and Apple Music, and not actual software sales. Services have been growing quickly for Apple, but hardware still brings home the bacon. As for where Apple's revenue comes from, the iPhone is still king with 49.58% of revenue as of June 2026. Services comes in second with 28%. iPad, Mac, and Wearables/Home makes up the rest. So, that is 72% coming from hardware. Their profit margin is around 25%, FWIW.

I am skeptical the AppleTV 4k makes them much money on the hardware though, which I suspect is what you were getting at.

ncted

16 minutes ago

navychop said:
What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones

You should have looked in the APP STORE instead.

Reactions: navychop

navychop

14 minutes ago

Will do!

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cpdretired

Supporting Founder

Last reply 33 minutes ago · posted in DISH Network Support Forum

Dish Offers

Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.

35 Replies · 1658 views

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bnewt

Sep 23, 2026

Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

Reactions: dennispap and charlesrshell

slow_poke_pete

Yesterday at 11:45 PM

bnewt said:
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

look again mine says free for 1 month

Reactions: charlesrshell

Almighty1

Today at 2:13 AM

slow_poke_pete said:
look again mine says free for 1 month

Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

Reactions: charlesrshell, Foxbat and slow_poke_pete

slow_poke_pete

Today at 6:02 AM

Almighty1 said:
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817

wonder why it says that

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Almighty1

56 minutes ago

slow_poke_pete said:
look again mine says free for 1 month

You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

Reactions: charlesrshell

Almighty1

33 minutes ago

slow_poke_pete said:
wonder why it says that

Answer 2 minutes ago from DISH Care via Facebook Messenger:

Reactions: charlesrshell

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TWiT Tech Podcast Network

Today at 2:23 PM · posted in TWiT Tech Podcast Network

This Week in Space 232

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=Y4Edq2eavsQ

Direct YouTube Link - This Week in Space 232
TWIT's Website
TWIT Live Feed

0 Replies · 9 views

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TWiT Tech Podcast Network

Today at 1:52 PM · posted in TWiT Tech Podcast Network

Tim Cook, Elton John & King Charles: A Royal Tech Event

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/oRVxjGm0qtE

Direct YouTube Link - Tim Cook, Elton John & King Charles: A Royal Tech Event
TWIT's Website
TWIT Live Feed

0 Replies · 6 views

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TFLEV

Today at 1:22 PM · posted in TFLEV

Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

Time for another AWESOME video from TFL Electric Vehicles!

View: https://www.youtube.com/watch?v=MyF_RH1m0mc

Direct YouTube Link - Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

0 Replies · 14 views

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TWiT Tech Podcast Network

Today at 1:22 PM · posted in TWiT Tech Podcast Network

The Apple HomeView

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/0k5iT-OlpdE

Direct YouTube Link - The Apple HomeView
TWIT's Website
TWIT Live Feed

0 Replies · 7 views

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osu1991

Pub Member / Supporter

Last reply Today at 12:59 PM · posted in TV Shows

Frisco King - Paramount Plus

View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy

December 18, 2026 Paramount plus

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Howard Simmons

Today at 11:36 AM

osu1991 said:
View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy

December 18, 2026 Paramount plus

Another Tulsa King spin off.

dishstaller

Today at 12:59 PM

Howard Simmons said:
Another Tulsa King spin off.

But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city

TheRatPatrol

Last reply Today at 12:50 PM · posted in TV Shows

NCIS

Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?

2132 Replies · 214695 views

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Jimbo

Monday at 11:41 PM

View: https://www.youtube.com/shorts/BIdMzUBHvjw?feature=share

Reactions: Howard Simmons

Jimbo

Tuesday at 6:25 PM

Jimbo said:
View: https://www.youtube.com/shorts/BIdMzUBHvjw?feature=share

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?

Reactions: Howard Simmons

Howard Simmons

Yesterday at 1:19 PM

Jimbo said:
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?

Tony as the director.

Jimbo

Yesterday at 2:13 PM

Howard Simmons said:
Tony as the director.

Would you rather have LaRoche ???

Reactions: Howard Simmons

dfergie

Yesterday at 4:37 PM

I liked this episode and a toned down Tony...

Reactions: Jimbo

Howard Simmons

Today at 11:30 AM

Jimbo said:
Would you rather have LaRoche ???

No. Bring in someone new.

Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.

Jimbo

Today at 12:50 PM

Howard Simmons said:
No. Bring in someone new. Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.

I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 12:43 PM · posted in Movie Talk

Trailer for new Jim Caviezel movie Ghost Soldier

Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.

View: https://www.youtube.com/watch?v=_-f9OGsKHd4

1 Replies · 18 views

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dishstaller

Today at 12:43 PM

BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.

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Service Knocked Out.

Am I the only one that hates what Dish did to their mobile app?

New Apple TV 4K released, plus other Apple Home devices.

Apple TV 4K

Dish Offers

This Week in Space 232

Tim Cook, Elton John & King Charles: A Royal Tech Event

Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

The Apple HomeView

Frisco King - Paramount Plus

NCIS

Trailer for new Jim Caviezel movie Ghost Soldier