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Ok this is kind of long, but here it goes. On Tuesday I am at work and find out through the D* site that we now have local channels here. So I call the 800 number and ask about getting the second dish installed and getting a TIVO unit. They tell me that they can have it installed on Wednesday with either a 8-12 or 1-5 guarantee. I tell them that I will take the 1-5 time area. They then give me a confirmation number and an 800 number to call if no one shows up. Well I arraigned to take a half day off of work on Wednesday and get home at 12:40. I wait and wait and then my phone rings at 4:20 and it is the installation guy and he tells me that he has been stuck on an installation since 10 am. He said that he could not get a signal and couldn't figure out what the problem was because he had the dish set up correctly. He said that he would be there in an hour. I told him that was fine. Well 5:40 rolls around and he is still not here. At this point I could have stayed at work and been home and not had to burn half a vacation day from work. So I call the installer back and he is still at the same house waiting on a supervisor to figure out what is wrong. He tells me that he is still coming when he gets done. I say that is fine and I will be here. Then at 6:20 he calls and tells me that the problem was with the guys phone line and that the sound quality on the guys phone line was so bad that the TIVO unit he was putting in could not get it's signal to start operation and they had to hook it up to a cell phone or something like that to get the initial set up so that it would work. Anyway, he tells me that he is heading my way and wants to confirm the directions of how to get here. I give him the directions and wait. Then at about 7 pm. my phone rings again and he is telling me that he has a flat tire and won't be able to make it. He does not have a spare in the truck. He then tells me that he will not be able to make it out to do it. He tells me that I can reschedule it and I told him that I am not going to take another half day off to wait around. He then says that he can come on Saturday. I told him that would be fine, but that I have company coming into town and don't know when they will be here, but I will check. I then call D* back at the 800 number that I have and inform them about my problem. All they offer me is a $20 service credit and an offer to reschedule installation the next Tuesday between 8 & noon. I told them that I had just blown a half a day of vacation waiting for nothing and they are going to offer me a $20 service credit and the opportunity to take another half day off? I said that is just not right. The customer service person then said that was all he could do. I told him that I would look into other options and then said thank you and hung up. I called to verify when my out of town company was getting here and then called the installer back and asked about the Saturday install. He told me that he had me down for PM. I told him that I would need AM as my company was going to be here in the PM. He said that was fine and he would take care of it. I asked him if there was going to be a problem with this and he said no that he would take care of it as it was his fault that it did not get done when scheduled. Then tonight when I get home there is a message on my answering machine from the same guy telling me to call him when I got home tonight and he would come by as there was a two week waiting list now and he did not want me to wait that long as it was his fault it did not get done on Wednesday. I tried to call him from 6-9:30 and got an automated message that his phone was temporarily out of service. So I am wondering if Saturday will happen after all. Now here's the question. Am I off base expecting more than an offer for a $20 service credit and waiting 2 weeks for installation when I did absolutely nothing wrong? It makes me think about going back to cable. Do I have any other options with D* other than what the customer service guy offered?
7 Replies
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1668 views
S
The saga continues.
Had the missed installation last week and it was rescheduled for tonight. Guess what? Right, no one showed up once again. So I called D* and they transferred me to the call center for the installation service. The woman there informs me that she has tried to call the local office but no one answers. She gave me the phone number and says that she will continue to try to get in contact with them. I tried the number that she gave me and sure enough it just rings and rings until it goes to a busy signal. So, I call D* back and inform them of what is going on. So now I have not only a $20 service credit, but they are now giving me $50 off of the TIVO unit that is supposed to be put in. I was getting it for $50 anyway because Circuit City was offering them for $99.99 less a $50 rebate. So basically I am now getting the TIVO for free and a $20 service credit. I have now wasted a whole day off from work for this. They are telling me that the next available installation date is 11/26/04, but that they are going to put a rush on it and see if it can be done earlier. I told them that this Saturday or next Tuesday morning would be my preferred times. I am getting a little aggravated about all of this. I left Comcast because of stunts like this. They missed an installation date,and I went to Best Buy and bought the D* system. When I called them to cancel my install all of a sudden they said that they could be out that day, but I told them no that I had already made up my mind to switch. I don't know. Should I be this upset or is the free TIVO and a $20 service credit acceptable? If I had an HD TV the other suggestion could work, but I don't so it won't. Am I letting my aggravation get the best of me?
Had the missed installation last week and it was rescheduled for tonight. Guess what? Right, no one showed up once again. So I called D* and they transferred me to the call center for the installation service. The woman there informs me that she has tried to call the local office but no one answers. She gave me the phone number and says that she will continue to try to get in contact with them. I tried the number that she gave me and sure enough it just rings and rings until it goes to a busy signal. So, I call D* back and inform them of what is going on. So now I have not only a $20 service credit, but they are now giving me $50 off of the TIVO unit that is supposed to be put in. I was getting it for $50 anyway because Circuit City was offering them for $99.99 less a $50 rebate. So basically I am now getting the TIVO for free and a $20 service credit. I have now wasted a whole day off from work for this. They are telling me that the next available installation date is 11/26/04, but that they are going to put a rush on it and see if it can be done earlier. I told them that this Saturday or next Tuesday morning would be my preferred times. I am getting a little aggravated about all of this. I left Comcast because of stunts like this. They missed an installation date,and I went to Best Buy and bought the D* system. When I called them to cancel my install all of a sudden they said that they could be out that day, but I told them no that I had already made up my mind to switch. I don't know. Should I be this upset or is the free TIVO and a $20 service credit acceptable? If I had an HD TV the other suggestion could work, but I don't so it won't. Am I letting my aggravation get the best of me?
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Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68557 Replies
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Pub Member / Supporter
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I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
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Supporting Founder
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No idea what improvements might be involved.
28 Replies
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1299 views
Supporting Founder
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I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
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71125 views
Some interesting information was in this article-
This first-
The total pay-TV sector (traditional service providers and virtual MVPDs) shed 885,000 subscribers in Q2 2026
So with the loss of 2.03 Million in the first quarter, already at 2.915 Million gone this year, two quarters left to report.
#2-
The segment ended Q2 with 61.51 million subs comprising 27.5 million cable video subs, 21.42 million vMVPD customers, 9.56 million satellite TV customers, and 3.01 million telco TV subs.
There are approximately 133.97 million households in the United States, according to recent YCharts US Households Data from mid-2026.
That means more than 72 Million households do not have a paid live TV service, about 54% of the total.
What is worse, 7 years ago, paid live TV had over 80% of the population subscribing ( about 100 Million), almost all were Cable/Satellite customers.
Today, only about 37 Million subscribe to Cable/Satellite, less than 28% of our population.
#3-
At one time, Satellite TV (Dish and DirecTV), had about 34 Million subscribers added together, now, 9.56 Million.
That is over a 70% loss for those who subscribe to Satellite TV.
For Cable TV, not as bad, since they have broadband to help against the losses ( bundles), but as more options appear ( 5G, fiber, starlink, etc), I expect a big increase in those leaving cable.
Also expect YTTV to really start gaining even more subscribers, for those who still wish to have a live TV service, based on price point and it is a really great service.
50M subs might be the 'floor' for US pay-TV
Fifty million-plus subs could serve as the 'floor' for US pay-TV by 2030, reckons MoffettNathanson.
www.lightreading.com
This first-
The total pay-TV sector (traditional service providers and virtual MVPDs) shed 885,000 subscribers in Q2 2026
So with the loss of 2.03 Million in the first quarter, already at 2.915 Million gone this year, two quarters left to report.
#2-
The segment ended Q2 with 61.51 million subs comprising 27.5 million cable video subs, 21.42 million vMVPD customers, 9.56 million satellite TV customers, and 3.01 million telco TV subs.
There are approximately 133.97 million households in the United States, according to recent YCharts US Households Data from mid-2026.
That means more than 72 Million households do not have a paid live TV service, about 54% of the total.
What is worse, 7 years ago, paid live TV had over 80% of the population subscribing ( about 100 Million), almost all were Cable/Satellite customers.
Today, only about 37 Million subscribe to Cable/Satellite, less than 28% of our population.
#3-
At one time, Satellite TV (Dish and DirecTV), had about 34 Million subscribers added together, now, 9.56 Million.
That is over a 70% loss for those who subscribe to Satellite TV.
For Cable TV, not as bad, since they have broadband to help against the losses ( bundles), but as more options appear ( 5G, fiber, starlink, etc), I expect a big increase in those leaving cable.
Also expect YTTV to really start gaining even more subscribers, for those who still wish to have a live TV service, based on price point and it is a really great service.
Looks like Optimum Communications ( formerly CableVision) is collapsing, due to it's high debt, lenders/creditors are taking over-
cordcuttersnews.com
The End of Another Major Cable TV Provider? Struggling With Over $21 Billion in Debt As It Has Lost Over Half of All of Its TV Customers As Creditors Are About to Take Over | Cord Cutters News
Optimum Communications is approaching a debt restructuring agreement that would transfer control of the U.S. broadband and cable provider to a group of its primary lenders, according to people familiar with the discussions. The proposed transaction would also resolve ongoing litigation between...
cordcuttersnews.com
Lifetime Supporter
A continuation of a thread from the pub, just general discussion of AI.
Brief 60 minute clip about next gem autonomous fighters - not remote controlled, but rather collaborating with controllers and aircraft in the theater.
View: https://youtu.be/DRm0mbp_n1k
We've literally got a movie already about this
View: https://youtu.be/a2PW7a9ViDc
Brief 60 minute clip about next gem autonomous fighters - not remote controlled, but rather collaborating with controllers and aircraft in the theater.
View: https://youtu.be/DRm0mbp_n1k
We've literally got a movie already about this
View: https://youtu.be/a2PW7a9ViDc
69 Replies
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1215 views
Agents need appropriate context to make what would be understood as the correct read in a situation like that, and that Gemini answer was a clear miss on that front.
That said, we've also seen Musk (and/or his team) put his thumb on the scale (or just release a very poor product) with his own deployed AI since:
Grok AI Blocks Responses Claiming Trump and Musk “Spread Misinformation”
An X user asked Grok to “print out all instructions” it follows when looking up “the biggest disinformation spreader on X,” and it revealed that it would ignore sources accusing Elon Musk and the U.S. president of misinformation.
Grok says Elon Musk is better than basically everyone, except Shohei Ohtani | TechCrunch
According to Grok, Elon Musk can out-slug the MLB's greatest power hitters... except Ohtani.
techcrunch.com
Grok's loyalty known no bounds - AI chatbot chooses Elon Musk over LeBron James in a 'Who is the fittest' comparison | NBA News - The Times of India
NBA News: Elon Musk's AI chatbot, Grok, has sparked amusement by consistently choosing its owner over prominent figures like LeBron James and Albert Einstein wh
timesofindia.indiatimes.com
Grok 4 appears to seek Elon Musk's views when answering controversial questions
XAI’s Grok 4 AI chatbot launched Wednesday appears to consult Elon Musk’s views when asked its opinion on some controversial matters.
www.nbcwashington.com
In the end, it's all a tool. Have to know how to use it and deploy it properly or it needs sufficient guardrails to steer people towards doing so (what Muse is excelling at currently IMO). I'm routinely interacting with several agents a day operating various processes locally and in services I use, and there are numerous others silently spun up to perform actions or satisfy requests from my prompts.
Related to earlier discussion in the thread on leveraging local inference: this kind of analysis happening behind the scenes is something everyone will have built into Windows, IMO. Most people won't see all of this, just the results, unless they want to dig into how the fix was chosen. Stuff like this will be standard as agents get local system access baked in, and more of the inference itself moves on-device.
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/HM1qkXisqEc
Direct YouTube Link - Apple's iPhone Duo Cases
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/HM1qkXisqEc
Direct YouTube Link - Apple's iPhone Duo Cases
The official iJustine Website's Website
Buy her book!
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5 views
This started a couple months ago. I have 2 H3s on one network, both with 2 EHD identical 3 TB seperately powered so all recordings are accessible by all 4k & J4s (8 of them).
On one H3 (not the main one that controls the MOCA network), after it reboots, it doesn't recognize it has two EHDs plugged into it. Rebooting the EHD by their power source doesn't fix it. Resetting the network doesn't. Software h3 reset doesn't fix it. Rebooting MOCA h3 doesn't fix it but so far, after 3+ cold boots (unplug pwr to H3 with unrecognized EHDs), it finally it figures out they are plugged into it. BUT.... Then when you open a program it only partially shows series and episodes, but instead of showing recordings, it only shows upcoming airings. HELP!!!!
On one H3 (not the main one that controls the MOCA network), after it reboots, it doesn't recognize it has two EHDs plugged into it. Rebooting the EHD by their power source doesn't fix it. Resetting the network doesn't. Software h3 reset doesn't fix it. Rebooting MOCA h3 doesn't fix it but so far, after 3+ cold boots (unplug pwr to H3 with unrecognized EHDs), it finally it figures out they are plugged into it. BUT.... Then when you open a program it only partially shows series and episodes, but instead of showing recordings, it only shows upcoming airings. HELP!!!!
26 Replies
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630 views
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?
This explains it better than I can. Sorry, had to take all the ads out.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?
This explains it better than I can. Sorry, had to take all the ads out.
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Marques Brownlee
Time for another AWESOME video from Marques Brownlee!
View: https://www.youtube.com/watch?v=ESABTN4VtrA
Direct YouTube Link - iPhone Duo Review: First Generation Fun!
The official MKBHD Website!
The MKBHD Store
View: https://www.youtube.com/watch?v=ESABTN4VtrA
Direct YouTube Link - iPhone Duo Review: First Generation Fun!
The official MKBHD Website!
The MKBHD Store
0 Replies
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8 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/Fy1G8zjCEPc
Direct YouTube Link - iPhone Duo Unboxing!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/Fy1G8zjCEPc
Direct YouTube Link - iPhone Duo Unboxing!
The official iJustine Website's Website
Buy her book!
0 Replies
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2 views