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rad

Supporting Founder Lifetime Supporter Cutting Edge

Last reply Jan 22, 2010 · posted in DISH Network Support Forum

Dish Network double bills customer an extra $2,000

From Dish Network double-billing - chicagotribune.com

"By the time Heather Hampton and her husband realized what was going on, Dish Network had double-charged them for 27 months of service, or roughly $2,000 in extra payments."

...

"Hampton said she and her husband, Justen, had been trying since late August to get the money back. At first, Dish Network representatives promised a refund within a week or two. But after hearing the same promise for months and not seeing a penny, the couple grew angrier.

In late December, Heather Hampton called Dish Network again and was told by a customer service agent she probably was out of luck.

"He said he'd seen this before," Hampton said. "He said 'it's been too long, I can't by law refund your money.' "

Money was finally refunded after the Tribune made some calls.

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Scott Greczkowski

Jan 19, 2010

They didn't notice they were getting double billed for 27 months?

Something wrong with that.

Weezknight

Jan 19, 2010

Scott Greczkowski said:
They didn't notice they were getting double billed for 27 months?

Something wrong with that.

As someone who does volunteer credit counseling, you'd be amazed how many people just "write the check" every month without looking over their bills, etc. It's very frightening!

papalittle

Jan 19, 2010

I have a customer right who is experiencing something like this. They are bundled with Windstream. They received a bill this month from both Windstream and from Dish. Told them to contact dish now before they get totally screwed.

dishcomm

Jan 19, 2010

Weezknight said:
As someone who does volunteer credit counseling, you'd be amazed how many people just "write the check" every month without looking over their bills, etc. It's very frightening!

Oh yeah!!! People are so inattentive to their finances.
They see a bill and they "just pay it".
It is possible this customer was auto pay.
That "you're probably out of luck" stament by the Dish CSR would have sent me in orbit.
Heads would have rolled if it were I.
We have the power of the media, who love these kinds of stories and the BBB on our side.
I once had a CSR at the former MBNA tell me "it is what it is" when I queried about an arbitrary interest rate increase.
I let that bitch have it with both barrels.
THen I got her supervisor on the phone. And let him have it.
I have been in customer service in one form or another for 25 years.
If there is one thing that sets me off is poor customer service or the words "I can't".....GRRRRRRRR

Bob Haller

Jan 19, 2010

Charlies new fee system

Take bill, now double it! Its not enough but will have to do for now.

If this happened to me I would go ranting and raving at the mc keesport call center... but its closing.

Did E give them something for their aggravation?

Stargazer

Jan 19, 2010

They gave me a few free ppv coupons once for the aggervation when they done it to me.

Claude Greiner

Jan 22, 2010

I know DISH Networks billing system and the story doesn't pan out! I think its impossible for a customer to get charged twice on the same account because if DISH Network would have seen the double payments posted to the account they would have refunded the money without an issue.

I think what happened here is that the customer had 2 accounts. They probably called in and did an upgrade or something and didn't want to pay any money out of pocket and the retailer or whoever they talked to built a brand new account for them instead.

Since the first one was on Auto-pay with paperless billing, nobody realized it existed to call in to cancel it.

With 2 seperate accounts, and after 27 months of continous payments its logical that DISH Network would not do anything to re-imburse the customer because there are people with Vacation homes who have 2 accounts.

If there are 2 accounts, the programmers still need to be paid for their programming on that 2nd account and I do think there is a certain point where the customer needs to take responcibility for making sure they are billed the correct amount each and every month.

Now that the customer decided to be a smart ass and switch to Comcast, I doubt DISH Network will send them a refund check and will probably just issue a credit on their account.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 52 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

68681 Replies · 2681438 views

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ClarkGable

Today at 6:33 AM

Another One Bites The Dust - Queen

Reactions: sdfntx, long_time_Dish and RaiderPower

Bobby

Today at 11:01 AM

Oh Susanna, Dust off the Old Pianna - Ozzie Nelson & His Orchestra

harshness

Today at 1:18 PM

Garden Party - Ricky Nelson

Reactions: RaiderPower

gms49ers

Today at 3:41 PM

The Garden - Rush

sdfntx

52 minutes ago

Safe In My Garden - The Mamas & The Papas

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TWiT Tech Podcast Network

Today at 3:02 PM · posted in TWiT Tech Podcast Network

Rest in Peace Walter Koenig and Sir Patrick Stewart

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/NKE-xni73hs

Direct YouTube Link - Rest in Peace Walter Koenig and Sir Patrick Stewart
TWIT's Website
TWIT Live Feed

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TWiT Tech Podcast Network

Today at 3:02 PM · posted in TWiT Tech Podcast Network

The Arc Browser Is Retiring

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/WzJaTOYkEWg

Direct YouTube Link - The Arc Browser Is Retiring
TWIT's Website
TWIT Live Feed

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TWiT Tech Podcast Network

Today at 3:02 PM · posted in TWiT Tech Podcast Network

How Compromised Certificates Let Hackers Impersonate Any Website #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/XBuL6Qy1l_A

Direct YouTube Link - How Compromised Certificates Let Hackers Impersonate Any Website #shorts
TWIT's Website
TWIT Live Feed

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osu1991

Pub Member / Supporter

Last reply Today at 2:44 PM · posted in The Chit Chat Club

USA Healthcare Costs are Ridiculous

Pissed off at the crappy healthcare costs

My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.

Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.

After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.

I'm guessing a Silver plan is probably over $2,000 a month for 2027.

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vazhog

Yesterday at 4:05 PM

that cut is only for illegals to get off the rolls and I was being sarcastic before -

Foxbat

Today at 12:33 PM

Why isn't this Political thread over in the Pit? This is why there is a Pit, and why I rarely use the Chit Chat Club. But someone said, "The Pub is Elitist since you have to pay dues to enter, so please post in the Chit Chat forum so more guests can read and participate."

harshness

Today at 1:19 PM

Foxbat said:
Why isn't this Political thread over in the Pit?

Because health care shouldn't be a political issue?

Reactions: AZ. and osu1991

slow_poke_pete

Today at 2:19 PM

vazhog said:
that cut is only for illegals to get off the rolls and I was being sarcastic before -

what about the welfare kings and queens

osu1991

Today at 2:41 PM

Foxbat said:
Why isn't this Political thread over in the Pit? This is why there is a Pit, and why I rarely use the Chit Chat Club. But someone said, "The Pub is Elitist since you have to pay dues to enter, so please post in the Chit Chat forum so more guests can read and participate."

I didn't start it as a political statement and have no interest in the political BS of this country. Everyone wants to make everything political nowadays. This was just my rant over the outrageous increase in my premiums and how unaffordable healthcare is becoming to the average person here.

admin can close or delete it if they don't want here.

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Bobby

Today at 2:44 PM

Foxbat said:
Why isn't this Political thread over in the Pit? This is why there is a Pit, and why I rarely use the Chit Chat Club. But someone said, "The Pub is Elitist since you have to pay dues to enter, so please post in the Chit Chat forum so more guests can read and participate."

There are no dues to be paid to be in the Pit. You just have to use the password which is clearly shown when you try to log in to it.

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telebiker

Last reply Today at 1:56 PM · posted in DISH Network Support Forum

Dish Hopper and Dish Hopper Plus No Alexa in settings

I have Dish Hopper and Hopper Plus and also have Alexa Echo. I link the Alex skill to Dish and it asks me to enter the pairing code shown on the TV. I go into Dish Settings and there is no Alexa shown. Not sure what to do.

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Harryhaggle

Mar 18, 2026

Understood. But here's the rub - Google Assistant setup is ALSO missing from the Hopper Plus setup. I'm a paraplegic.and need to use voice controls as much as possible but I can't press a button on the remote to activate Google Assistant. I prefer ALEXA (or ALEXA+) but I have one older google device and will go that route IF they make it available. BTW calling Dish Customer Service is no help- they just say they have no info on if/when there will be an update.

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navychop

Mar 18, 2026

Ungood.

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reubenray

Oct 18, 2026

What is the purpose of connecting Alexa and the H3?

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navychop

Oct 18, 2026

Tell Alexa verbally what to do.

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snissen

Today at 1:56 PM

reubenray said:
What is the purpose of connecting Alexa and the H3?

I stand up from my chair with my glass in one hand and my plate in the other, when a story I really want to hear comes on the TV. So I say, "Alexa, pause DISH", and it waits for me to return from the kitchen, at which time I say, "Alexa, resume DISH".

Or maybe, when I return with a full glass in one hand and a new plate in the other, I realize I forgot to pause to hear this good story from its start. So I say, "Alexa, skip DISH backwards 3 minutes", and I still get to catch the whole story.

I use this every day. Or until I acquire a third hand.

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Linus Tech Tips

Today at 1:22 PM · posted in Linus Tech Tips

I Doubled My GPU’s Memory…

Time for another AWESOME video from Linus Tech Tips!

View: https://www.youtube.com/watch?v=H3Cnyj0I62c

Direct YouTube Link - I Doubled My GPU's Memory…
Linus on Facebook
The LTT Store

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 1:05 PM · posted in DISH Network Support Forum

Claude's site is still up and running. New link required

I figured some of the guys would be looking here for an answer. You'll need to use this link

DishRetailer

America's Oldest Satellite Forum!

satelliteretailer.com

I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.

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dishstaller

Yesterday at 5:34 PM

If any of you know some of the guys from the board and you have their contact info, please reach out to them....many failed to update their contact info and some even had starband email addresses.

Reactions: charlesrshell

Scott Greczkowski

Yesterday at 8:29 PM

dishstaller said:
I figured some of the guys would be looking here for an answer. You'll need to use this link

DishRetailer

America's Oldest Satellite Forum!

satelliteretailer.com

I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.

Now I have to go check out what happened now. Lol!

Reactions: charlesrshell

Scott Greczkowski

Yesterday at 8:31 PM

Went and looked, not too bad...

Just let people know the address is satelliteretailer.com as DishRetailer.COM is not working.

Reactions: charlesrshell

(((Garyd)))

Today at 1:05 PM

dishstaller said:
If any of you know some of the guys from the board and you have their contact info, please reach out to them....many failed to update their contact info and some even had starband email addresses.

Your old link triggered my Bitdefender today.

Reactions: charlesrshell

ewindowman

Lifetime Supporter

Last reply Today at 1:01 PM · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

428 Replies · 14306 views

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Almighty1

Oct 7, 2026

EchoStar fixes some of its mess, but there's much more to mop up

EchoStar's satellite TV and Sling TV services have exited Chapter 11, but clouds still hover above Dish Wireless, which faces a multitude of lawsuits.

www.lightreading.com

Reactions: MikeD-C05 and charlesrshell

Bruce

Today at 7:11 AM

News about the tower's dispute-

Towercos now own Dish's 5G radios – and SpaceX might be a buyer

Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.

www.lightreading.com

Reactions: MikeD-C05 and charlesrshell

comfortably_numb

Today at 9:50 AM

Bruce said:
News about the tower's dispute-

Towercos now own Dish's 5G radios – and SpaceX might be a buyer

Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.

www.lightreading.com

So does this mean the churches and businesses that Dish owes back payments to are going to get paid now?

Reactions: dishdude, MikeD-C05 and charlesrshell

navychop

Today at 10:53 AM

Reactions: comfortably_numb and charlesrshell

nelson61

Today at 1:01 PM

"
They note that the Dish Wireless radios at issue support the 2GHz and 800MHz spectrum SpaceX is acquiring from EchoStar and Grain.

"Buying compatible equipment already installed on towers could give SpaceX a head start on its wireless terrestrial network build and throw a big bucket of cold water on Verizon's four-to-six-year timeline and $300-$500 billion estimate for SpaceX's buildout," said the analysts."

Reactions: slow_poke_pete and charlesrshell

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dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 12:40 PM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5564 Replies · 461776 views

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harshness

Oct 18, 2026

I wonder if California is getting into the Winter formula.

harshness

Oct 20, 2026

harshness said:
I wonder if California is getting into the Winter formula.

It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Foxbat

Oct 20, 2026

harshness said:
It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Does that raise, or lower, the overall price? Our State Government has been doing everything it can to minimize the impact of the current situation and put a freeze on the State Taxes on fuel sales at the pump. That's why we're still under $4.00/gal. while across the border in Michigan it's much higher.

Bobby

Oct 21, 2026

Regular$5.839
Premium$6.299
Diesel$7.999
at Costco, Rohnert Park.

harshness

Oct 21, 2026

Foxbat said:
Does that raise, or lower, the overall price?

Winter blend is reportedly 10-30 cents cheaper, but I would point out that prices have dropped as much as 62 cents at RP.

Reactions: Foxbat

Bobby

Today at 11:03 AM

Regular$5.699
Premium$6.199
Diesel$7.999
at Costco, Rohnert Park.

osu1991

Today at 11:26 AM

Was just out running errands and saw $3.69 at most places

dfergie

Today at 12:40 PM

$4.04 most places, Diesel $5.85...

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