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Last reply · posted in Old VOOM Customer Comments Archive
I've been a long time DN customer but am disappointed with DN's lack of HD content. Voom seemed the logical choice so I had ordered it a few months back when they had a free install promo. After an installer no-show I decided to skip it and just keep DN. Today I thought I would give Voom another shot, but after ordering I thought I would browse the forum to see what people are saying.

Needless to say I was nervous. Horror story after horror story, not just about install issue, but billing and customer no-service. Then more stories about west coast problems, people forced to spend additional money for equipment (multiswitch) despite what was clear to me to mean free equipment in the ad I saw. Then OTA antenna problems that take months for Voom to resolve; having to request 24" dishes for areas that obviously should be them by default.

So I cancelled my install rather than risk signing up with a commitment and having to deal with possible penalties. Guess I'm stuck with DN for the time being.
30 Replies · 4330 views
johnalan
Time for a reality check.

ALL satellite services suffer from:
1. rain fade - I have DTV, DISH and VOOM...same story with all of them. I paid for my own bigger dishes to help reduce rain fade. This is not VOOM's fault, it's simple physics.
2. OTA locals problems - you should see the locals on DTV - HORRIBLE quality. So, I put up a real OTA antenna and now have beautiful HD locals thru my Voom receiver, something DTV doesn't even offer.
3. Billing problems. I've had them all mess up at one time or another. You're dealing with humanoids and they are not perfect. Expect occasional problems with anyone you pay monthly bills to, it happens.

I had a simple installation problem with VOOM and called them on it. Within an hour I received TWO calls from their people promising to get the problem corrected. They then had it fixed sooner than they said they would and called again to make sure it was handled satisfactorily.

If you're looking for the perfect satellite service, come back in about 50 years or after Jesus comes back. As for me VOOM is GREAT. Great HD, great HD locals and great service. Plus the most HD anywhere for the best price.

Sorry, I think VOOM is just fine, thank you. And I will enjoy it whether it lasts a month or a decade! Heck, I may not last as long as VOOM does! Enjoy it while you can.
Bruce
johnalan said:
Time for a reality check.

ALL satellite services suffer from:
1. rain fade - I have DTV, DISH and VOOM...same story with all of them. I paid for my own bigger dishes to help reduce rain fade. This is not VOOM's fault, it's simple physics.

I have no answer for this,I have never had rain fade with E*,but I installed my own dish,peaked it til it would not peak no more.

2. OTA locals problems - you should see the locals on DTV - HORRIBLE quality. So, I put up a real OTA antenna and now have beautiful HD locals thru my Voom receiver, something DTV doesn't even offer.

SD Locals on D* and E* do suck, but if you had a HD-STB from D* or E* and a antenna,you would get HD just as well, it not "something DTV doesn't even offer", none of them offer it yet, except cable(yech).


3. Billing problems. I've had them all mess up at one time or another. You're dealing with humanoids and they are not perfect. Expect occasional problems with anyone you pay monthly bills to, it happens.

Again,never had a billing problem with E*, but I don't doubt that it has happened, same with D* and V*, some people have had the problem,some have not, the problem is with a start up company, things get more blown up.

I had a simple installation problem with VOOM and called them on it. Within an hour I received TWO calls from their people promising to get the problem corrected. They then had it fixed sooner than they said they would and called again to make sure it was handled satisfactorily.

If you're looking for the perfect satellite service, come back in about 50 years or after Jesus comes back. As for me VOOM is GREAT. Great HD, great HD locals and great service. Plus the most HD anywhere for the best price.

Sorry, I think VOOM is just fine, thank you. And I will enjoy it whether it lasts a month or a decade! Heck, I may not last as long as VOOM does! Enjoy it while you can.

I have said it before, if Voom adds my local RSN and a DVR, I will give them another try, as long as I get a different install company then that last time.
S
Well I see my post was misinterpreted as a troll. While it may appear that way I'm certainly no DNFan just looking to bash the other guys. It simply came down to ater reading some other threads about install problems (let's try not to revise history here...Voom has more than their share of install issues, especially here on the west coast) I cancelled the online order. Then after reading a few more I decided to give Voom a try by phoning my order in instead. Reason being it seemed that there were a few key things that were needed for success with Voom here and while there are tons of complaints about Voom, there are legitimate recurring themes that seemed to resolve many of the problems. One was the 24" dish, the other was an upgraded OTA antenna.

So during my phone order I asked for those and was told no problem. Great I thought. Finally an alternative to DN and Comcrap. I thought maybe with the 24" dish and better OTA antenna I won't have the problems some of the others here had. In addition I requested paper billing rather than autobilling to avoid some of the billing issues I read about...they were fine with that too.

Well come Monday the 13th I was supposed to be installed. Well...another no show (similar to my experience with 2 installer no shows back in July). I had called Voom throughout the day after 1PM (for the morning install) and they kept telling me he's on the way he's on the way...give 'em another hour. I finally call back at 6PM asking them what the problem was? I don't think I was unreasonable and I was polite. Every company has problems with 3rd party contractors and I was just unlucky (for the 3rd time). Frustrated but not ready to give up I got rescheduled for yesterday. Well the installer showed up (YAY) and said I don't have LOS which was pretty amazing to me since I have a very clear view in every direction. Turns out that the Voom satellite is so low on the horizon that even a house of the same height next to me was blocking the view (mind you the dish was going on the roof). In talking to the installer he said that 8 of 10 of his installs go this way...LOS problems, OTA problems. Now these are beyond Voom's control and I was bummed. HOWEVER, even if I had LOS I wouldn't have let them install since they didn't give the installer the 24" dish I requested or the OTA antenna they said they were providing. That I think is under Voom's control.

So yeah, I'm disapointed...I'm not going to bash Voom for the sake of bashing Voom like some here kiss the ass of Voom just for the sake of doing it. Being a start up I expect problems, but not 3 no shows, customer service string alongs (like I got on Monday), now 4 lost days of work, incorrect work orders and I'm not even a subscriber.

I'm not happy with DN's line up and Charlie thinking it's more important to have 50 Polish channels than Starz HD or other channels people may actually watch...I'm also not happy with Comcast's CONSTANT price increased.

I really wanted to get Voom. I really wanted this to work out. So much so I gave Voom 4 chances. Call me a troll, flame me I don't really care, but IMO the forums shouldn't be all about kissing the behinds of these providers. Is about sharing experiences. I benefitted from reading complaints about the 18" dish reception here and about OTA antenna problems. Maybe someone would benefit from my issues of installer issues to the point they'll schedule a weekend install app't just in case. Reading about people loving Voom doesn't help people thinking about getting it, or help people prevent potential problems. While some may not like complaint threads, I do...not because I like to see a service bashed, but 'cause if you see a recurring problem you may be available to avoid it before it happens.

You may be very content with your service...instead of complaining about those that aren't seeing your success with the service, how about helping them with suggestions like other do (eg the 24" dish).
S
andrzej said:
No ram1220, you (and zubinh) are sorry losers who just can't stand the obvious fact that there are many satisfied Voomers who enjoy their Voom experience and have no problems with billing, lockups, rain fade, OTA reception etc. Your efforts are pathetic, and nonsensical, and I will gladly remind you about it as often as you post here.

I would love to have been one of those happy Voomers. I'm certainly not going to try and talk people out of trying Voom (IMO that's dumb), but like some others do I will make suggestions so that people avoid what happened to me (like choosing a weekend install just in case).

I'll tell ya, despite all the problems I had trying to get installed...I'm not going to hold it against Voom. If they get another satellite up somewhere so that I have LOS or I move I'll be right back on the phone trying to get service from Voom.
DarrellP
The LOS issue sounds like a boat load of crap. The installer is probably looking at the way the dish appears to be pointing toward the ground and automatically saying it won't work. There is no way a house of the same height next to you will block LOS if you are on the roof.

I'm sorry to hear about all of your troubles.
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
137 Replies · 1314 views
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Y
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
osu1991
AZ.
AZ.
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
Jimbo
24 team playoff seems to be real close.

Are we really that far from a 64-team tournament?

The benefit of the 24 team playoff:
  • All the cartel teams that cartels want in playoff are in playoff
    • Independent of record too! Bonus.
  • MONEY!!!!! for the cartels.
  • I'm out of ideas.
Cons
  • Regular season really doesn't matter now other than the rivalry games
    • Top cartel teams can lose three games and still make the playoff
  • Going to start resting players?
    • The playoff is going to be *checks notes* several games!
    • Resting players could make games dumb.
    • Maybe even restrict NIL players from games played.
  • How much are streaming sub costs going up a month to pay for this?!
This will be a SAD DAY when this passes ....

They complained the last year that we had a bunch of Blow Outs in the Playoffs ... heres an idea, lets Double the amount of teams and hope for Closer games ... ya right.

This never should have went past 8 teams, 10 at the most.

Now, I have heard that play in games are being talked about, such as #13 plays #24 and so forth, to cut the field down (why cut it down, just don't expand it.)
I'm not sure exactly how thats going to work out or if it was just someone talking.

They were also talking about starting the Season earlier ...

I really don't like the National Championship game being the end of January ... if the Semi Finals are over New Years, thats fine with the Championship game the next week.
Jimbo
One of the pro's I see is in a year with so many undefeated teams they have a good chance of an opening. Few years back you had lower divisions that didnt get a shot. I love collage football and I have no problem with that addition.

We are in what week 5 now? Been two real good ranked games to watch.....Other than that top 25 teams are playing nothing.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
AZ.
AZ.
There are 68 Power 4 teams, so eventually they will get there I wouldn't imagine ...
Far from it but you know that....You dont like the larger playoff.....Its ok.....
"MysteryMan"
Pub Member / Supporter Cutting Edge
Last reply · posted in Computers and Gadgets
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
520 Replies · 47135 views
EarDemon
If it wasn't for what I want, I wouldn't need any of this.

Do I need a collection of handheld radios, scanners and speed enforcement countermeasures? Nope, but I want them. Very little, if any of the software used to interface with these devices is available on Linux.
WhiteBeard
If it wasn't for what I want, I wouldn't need any of this.

Do I need a collection of handheld radios, scanners and speed enforcement countermeasures? Nope, but I want them. Very little, if any of the software used to interface with these devices is available on Linux.
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything. ☹️
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EarDemon
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything. ☹️
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.

I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
EarDemon
I have no OEM bloat, on CTO devices where I can access the drive, I order it with the smallest allowed drive and crack the device open throw the factory drive in the garbage and put in my own WD Black and install Windows from bootable media. For Windows bloat, I install Windows using the English - World option which limits preinstalled MS bloat.

Windows and Office features I wish to block, like CoPilot and Cortana, macro enabled Office files and others are blocked with GPOs.

Between keeping all software up to date, doing firmware updates, putting IoT devices on a separate VLAN, running Symantec Endpoint (say what you want about it, it's been good to me) and practicing safe hex, I'm vigilant but not paranoid about security.

With NVMe SSDs, my cold boot up time on all devices is under 30 secs as well. Fast boot disabled, BitLocker drive encryption enabled.

I have nothing against Linux, been paying with it on and off since 2004ish, it's just not the right solution for me.
HipKat
it's just not the right solution for me.
As I said above, and, FWIW, I run Win11 Pro and Arch on separate 250 GB NVME drives, using F8 to select which I boot to, with a 1TB SSD for storage, accessible to both OSs and a third formatted Nvme I want to use to learn Kali. It was much faster to setup Arch than it was to strip down Windows. Windows still takes much longer to boot.

1792104425403.webp
harshness
I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows.
What is so fantabulous about the Windows UI? By many accounts, it has been going downhill since Windows 7.

There are Linux desktops that offer Windows or Mac UIs, yet you don't hear much chatter about them outside of questions about when the creators might get sued.
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EarDemon
What is so fantabulous about the Windows UI?
Because it's what I prefer. I know I've said this a few times, I use Open Shell to give me the cascading start menu a la WIN 95 and NT4.0. The only reason I went from Windows Vista to 7 back in the day was because of Classic Shell. I cannot stand anything other than the OG start menu from 30+ years ago. I'm using ExplorerPatcher to give me Windows 10 UI elements of the taskbar and right click context menus.

If you could take a look at how I set up Windows 95, you'd find many similarities to how I use 11.
EarDemon
I could probably use that as a starting point, but I don't like the full size icons. If you have to click on each folder that's also a no-go for me, it has to be cascading.

I used to have Peppermint Linux in a VM, that was about as close as I could get to recreating a Windows NT4.0 style of menu structure, but I could never get it to scale properly in VMWare on a 4K display and eventually gave up.

Whatever the boot up time it's fine with me. The longest part of my bootup is the HP SureStart BIOS integrity check. Once that is done, it's only a few more seconds. I haven't done this reg tweak yet since the reformat, but I switched the bootup animation to the Windows 10 style spinning circle of dots, and it's two and a half rotations. I can live with that.
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hard getting used to the new younger Gibbs, Mark Harmons son had the right look but I understand he didn't want the role.
Still I'm enjoying, pretty good job with Franks.
66 Replies · 4200 views
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dfergie
Really good one with OG Gibbs bookending it...
R
Really good one with OG Gibbs bookending it...
Will the OG Gibbs be on NCIS or will Tony be on NCIS Origins?
dfergie
Tony was there at the end of the episode with Gibbs.
R
Tony was there at the end of the episode with Gibbs.
I saw Gibbs walk into the door, but I did not see Tony.
Jimbo
Tony was there at the end of the episode with Gibbs.
Tony was Not in this episode ... you may remember Gibbs walking into the office and those around Welcomed him home, Voices only.

If you also watch the Mothership, Tony has been in that one ...
dfergie
Tony was Not in this episode ... you may remember Gibbs walking into the office and those around Welcomed him home, Voices only.

If you also watch the Mothership, Tony has been in that one ...
I must have seen that in previews
.
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osu1991
Pub Member / Supporter
· posted in TV Shows
0 Replies · 2 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68494 Replies · 2670315 views
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Bobby
Kiss - The Art Of Noise
long_time_Dish
Beautiful Noise - Neil Diamond
sdfntx
White Noise - Jessie Baylin
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dishstaller
White Rabbit - Jefferson Airplane
long_time_Dish
White Sun - The Doobie Brothers
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.

I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.

Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
7 Replies · 112 views
Foxbat
Doing a Google of the HughesNet Email notice, it seems that HughesNet has been trying to eliminate hosting emails since 2019. And with HughesNet filing Chapter 11 back in August, it would be a smart move to switch to a more stable Email provider. Even AT&T farmed out their Email to Yahoo! years ago.

SpaceX's Starlink and the Cellular 5G Home Internet solutions have pretty much relegated HughesNet and its high latency, low bandwidth Internet service to History. If Earth had shorter days, maybe a Geostationary Internet Solution might have stood a fighting chance…
navychop
If Earth had shorter days,

Wouldn't we then die of old age sooner?

🙄
Foxbat
Wouldn't we then die of old age sooner?

🙄
Still the same number of years, just more Sunsets…😉
K
Even AT&T farmed out their Email to Yahoo! years ago.

I still have one of those although I've been trying to wean myself off it.
JSheridan
Among my many email accounts I still have a .netscape.net which AOL assimilated a while back.
EarDemon
Yep, I got the notification a few days ago. I'm not totally surprised.

Never used the address for anything, so no big loss to me.
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
9 Replies · 927 views
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K
Probably starting season 3 tonight. :D
meStevo
Finished it this evening. General impressions with no story spoilers, but will spoil it anyways as it just came out today.

Not quite as impactful of a finale as past seasons I thought, we'll see how far down the rabbit hole things go as the latest plot twists and turns unravel. Thought this season had a full episode or two too much rom-com style disagreements, but it was more or less paid off later. Ultimately didn't enjoy that being more of a throughline in the stories this season compared to what I remember of the priors.

My least favorite of the 3 seasons, but still very good. Really wonder how far they'll go with things, hard to see a nuclear attack or something ever actually happening. They just had a better story to tell and more meaningful beats in the prior season.
KAB
KAB
Not in a hurry to watch it this time.
K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1930 Replies · 298816 views
jsmit86
Regarding the no sound bug when watching 4K HDR events or DVR recordings with Dolby set to ON:
I got rolled back to H708 last night after getting an email from the support team. It fixed the bug.

The email indicated that they believed they found the issue, and if the fix works, they would roll it out via an update in the coming weeks.

So... we should see that bug exterminated in the near future.
long_time_Dish
148-04 says the NASCAR race on at noon on Sunday. Be interesting to see if it is.
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Bobby
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
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Foxbat
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
CFB, Notre Dame at BYU, Saturday 10-27, 4:30PM PDT, Channel 148-03.
CFB, Ohio State at Indiana, Saturday 10-17, 9AM PDT, Channel 148-01.
CFB, Arizona State at Texas Tech, Saturday 10-17, 12:30PM PDT, Channel 148-01.
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.🙁

I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.

edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
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Bobby
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.🙁

I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.

edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.
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Bobby
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.
As an edit, you need to sub to the National Action Pack at $12 a month to receive those channels.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 6 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views