Social Feed

megawayne

Last reply Feb 22, 2010 · posted in DISH Network Support Forum

I cannot get new HD without converting to all HD

[FONT=Arial, Helvetica, sans-serif]This guy is full of it.

Please wait while we find a representative to assist you. In order to ensure we are providing you with the highest level of customer satisfaction, this conversation will be recorded.
Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me a moment to access your account and review the information you have already provided.
(04-03rf) Phillip M. YWR: I'm very sorry to hear that you are having an issue. I'd be happy to resolve that for you.
(04-03rf) Phillip M. YWR: For account security purposes, can you please verify the full name and the last 4 of your SSN on the account?
(04-03rf) Phillip M. YWR: Are you still there?
Johnson: hello
Johnson: are you on?
(04-03rf) Phillip M. YWR: For account security purposes, can you please verify the full name and the last 4 of your SSN on the account?
Johnson: XXXX XXXX
(04-03rf) Phillip M. YWR: thank you
Currently experiencing network delays, one moment please....
Network connection re-established.
Currently experiencing network delays, one moment please....
(04-03rf) Phillip M. YWR: the reason you didn't get these channels, is because they are available on different satellite locations than you have
Network connection re-established.
Johnson: What do I need to do?
(04-03rf) Phillip M. YWR: you would have to upgrade your receivers and have your dish pointed at a different location
Johnson: the vip622 cannot get 129
Johnson: they attempted a setup when I bought it
(04-03rf) Phillip M. YWR: ok, then you wouldn't be able to get them then
Johnson: why?
Johnson: They told me there used to be a weak signal
Johnson: but its been 5 yrs ago
Johnson: they replaced the satellite since then didnt they
(04-03rf) Phillip M. YWR: there's a weak signal because you don't have a good line of sight to that location
Johnson: I am pretty sure I have a good line of sight for it
Johnson: 119 and 110 are toward an open field
(04-03rf) Phillip M. YWR: if it was good when it was installed, it wont be good now
Johnson: thats 10 degrees over correct?
(04-03rf) Phillip M. YWR: im not sure
(04-03rf) Phillip M. YWR: if it was good when it was installed, it wont be good now
Johnson: 129-119=10
(04-03rf) Phillip M. YWR: ok
Johnson: the 622 is more than capable
Johnson: Are my locals available on 129?
(04-03rf) Phillip M. YWR: it has nothing to do with that receiver
Johnson: right
(04-03rf) Phillip M. YWR: ok
Johnson: you said I had to upgrade my receiver
Johnson: see directly after what do I need to do
(04-03rf) Phillip M. YWR: the non hd receivers
Johnson: I know they will not pick it up
(04-03rf) Phillip M. YWR: and no your local channels don't come on 129
Johnson: can I get 129 and 61.5
(04-03rf) Phillip M. YWR: you have to have all hd boxes in order to get the locations that you need
Johnson: why
(04-03rf) Phillip M. YWR: because they don't support non hd boxes
Johnson: they can still run on 110 and 119 correct?
(04-03rf) Phillip M. YWR: correct, but those channels don't come on those locations, that's what im trying to tell you
Johnson: I know
Currently experiencing network delays, one moment please....
(04-03rf) Phillip M. YWR: ok
Network connection re-established.
Johnson: the non HD receivers will never get them
Johnson: I understand that
Johnson: but can I have 110, 119, 61.5 and 129 all on my 622
(04-03rf) Phillip M. YWR: no, you need what we call the eastern arc install, and eastern arc does not support non hd receivers
Johnson: what locations do they cover
(04-03rf) Phillip M. YWR: 77, 72.5
Johnson: I prefer to keep what I have and add 129
(04-03rf) Phillip M. YWR: you cant, that wont get you what you need
Johnson: I know people whom run all 4 locations
Johnson: how do they do it?
(04-03rf) Phillip M. YWR: they have a good line of sight to all 4 locations, you don't
Johnson: Did I mention that 129 is towards and open field
Johnson: I have a poor line of sight towards 61.5
Johnson: thus hitting 72 area
(04-03rf) Phillip M. YWR: yes, and you also said that the tech didn't get a good signal to it, that is why you have 61.5
Johnson: I got a signal but it wasnt great
(04-03rf) Phillip M. YWR: exactly
Johnson: Plus my locals were on 61.5
Johnson: so they moved it
Johnson: same signal on 61.5
(04-03rf) Phillip M. YWR: ok
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: How can I add 129?
(04-03rf) Phillip M. YWR: you cant, you don't have a good line of sight to it
(04-03rf) Phillip M. YWR: plus those hd channel come in on 77
Johnson: The trees have been cleared that would have caused any issues
Johnson: What now?
(04-03rf) Phillip M. YWR: you can get it unless you upgrade your receivers to all hd
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: Yes
Johnson: I would like a 129
(04-03rf) Phillip M. YWR: you cant get it sorry
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: The dish can be moved 10 feet for perfect signal
Johnson: I need to speak with your supervisor
(04-03rf) Phillip M. YWR: ok
Johnson: Well?
Currently experiencing network delays, one moment please....
(04-03rf) Phillip M. YWR: hold please
Network connection re-established.
Currently experiencing network delays, one moment please....
Currently experiencing network delays, one moment please....
Currently experiencing network delays, one moment please....
Johnson: The installers used a previous Directv install
Network connection re-established.
(04-03rf) Phillip M. YWR: ok
Johnson: When can I speak to him
Johnson: or her
(04-03rf) Phillip M. YWR: he is not available at the moment, you would need to call in if You wish to speak with a supervisor
Johnson: Please have this chat session emailed to me
Johnson: Since I cannot have 129
(04-03rf) Phillip M. YWR: sorry, i don't have email
Johnson: I would like a personal record of this
Johnson: I have always had the chat sessions emailed
(04-03rf) Phillip M. YWR: i don't have email capability
Johnson: Are you the only one?
(04-03rf) Phillip M. YWR: at this time yes
Johnson: You realize I have a Dish 1000.2
(04-03rf) Phillip M. YWR: ok
Johnson: Why cant I just move the LNB?
(04-03rf) Phillip M. YWR: you can try, but it will mess up your programming
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: What number can I contact your supervisor and what is your employee ID
(04-03rf) Phillip M. YWR: you can call 18003333474 for a supervisor
Johnson: Employee ID?
(04-03rf) Phillip M. YWR: ywr
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: ywr is employee ID?
(04-03rf) Phillip M. YWR: yes
(04-03rf) Phillip M. YWR: Is there anything else I can assist you with today?
Johnson: Thats it
(04-03rf) Phillip M. YWR: Since you have indicated that there is nothing more that I can assist you with, I will now be ending this chat session. Thank you for being a DISH Network customer, have a great day!
Thank you for visiting Dish Network. You may now close this window.
Your session has ended. You may now close this window. [/FONT]

35 Replies · 5246 views

Load Replies (35) Reply Legacy View

Andrewwski

Feb 13, 2010

Philip M is the same guy I had an awful experience with the other night. I wasn't going to do this, but here's the transcript:

Please wait while we find a representative to assist you. In order to ensure we are providing you with the highest level of customer satisfaction, this conversation will be recorded.
Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me a moment to access your account and review the information you have already provided.
(04-03rf) Phillip M. YWR: I'm very sorry to hear that you are having an issue. I'd be happy to resolve that for you.
XXXX: OK.
(04-03rf) Phillip M. YWR: How can I provide you with the best value and service today?
XXXX: I cannot receive the new HD channels you added today, as my setup sees 110, 119, and 61.5
(04-03rf) Phillip M. YWR: ok
XXXX: How can this situation be remedied?
(04-03rf) Phillip M. YWR: you cant, unless you upgrade your non hd receivers
XXXX: That would not be at a significant cost to me, right?
(04-03rf) Phillip M. YWR: no
XXXX: Then you're telling me that because of the setup that you gave me, I cannot receive the channels that I am paying for?
(04-03rf) Phillip M. YWR: we gave you the best setup for your area at the time
XXXX: That's irrelevant. You gave me a set up that does not support the channels that I am paying for. Thus, I should be entitled to receive these channels for no additional charge.
(04-03rf) Phillip M. YWR: you choose which receivers you wanted to have at the time, and because of those receiver you would have to upgrade
XXXX: That's not true.
(04-03rf) Phillip M. YWR: we don't give out random receivers
(04-03rf) Phillip M. YWR: you choose the type of receivers you want
XXXX: I chose to receive programming for one HDTV and four SDTV's. This was under the presumption that I would be able to receive all programming that I am paying for.
XXXX: I'm not asking for a random receiver.
XXXX: I am asking to receive the programming that I am paying for.
XXXX: I was not the one that chose to put the new channels on satellites that many customers do not currently see.
(04-03rf) Phillip M. YWR: ok there for you choose which receivers you wanted, and because of the hd receivers you are not able to get the location that you need, because it is for hd only
XXXX: Can I speak to a supervisor?
(04-03rf) Phillip M. YWR: hold please
XXXX: OK, thank you.
(04-03rf) Phillip M. YWR: your welcome
XXXX: Hello?
(04-03rf) Phillip M. YWR: my supervisor gave me permission to have you upgraded for free, however you will have to pay for the technician visit
XXXX: I would like to speak to the supervisor directly please.
(04-03rf) Phillip M. YWR: ok
XXXX: Hello?
(04-03rf) Phillip M. YWR: hold please
(04-03rf) Phillip M. YWR: im getting him

He did then transfer me to a supervisor, who was a bit better but was still of no help, wanted me to sign a 24 month contract.

aquaman67

Feb 14, 2010

Andrewwski said:
He did then transfer me to a supervisor, who was a bit better but was still of no help, wanted me to sign a 24 month contract

So they were willing to give you new HD receivers for free (except install) in exchange for a 24 commitment and this is a problem because???

R0ss

Feb 19, 2010

aquaman67 said:
So they were willing to give you new HD receivers for free (except install) in exchange for a 24 commitment and this is a problem because???

Personally it is a matter of principal. To receive the channels that you pay for the provider should supply the equipment necessary end of story. It is not my fault that Dish made the decision to use a satellite that I am not set up for. In my opinion they should bear the cost of upgrading subs that cannot receive what they are paying for. If your cable provider upgraded their system and it required all the subs to have new boxes you certainly wouldn't be paying for the new box, the service call to bring it to you, and the time to unhook the old one and put in the new one. So why should Dish subs pay to upgrade equipment to receive what they are already paying for?
Oh by the way I wonder how many folks don't even know they are missing out on 9 new channels. Dish hasn't sent me a mailing, I don't watch the charlie chat, or tech talk so if it was mentioned there I missed it. If it wasn't for this forum I wouldn't even know about it and what my options might be.
iI I choose to do anything about this I will go through my local retailer as I know he will do a profesional job of installing, give me the best setup for my location and not cause me to have to ask the same question several times to get an answer. If I have to pay for this non upgrade up grade I would rather the money go in his pocket as opposed to a ramdom installer. I know I don't wnat EA as I don't need an HD box for the second receiver, and the 61.5 dish catches all the snow so it always goes out during a storm (first to go when rain comes too), we only loose the 110/119 during extreme bad weather.

Ross

Elroy

Feb 19, 2010

Johnson: "You realize I have a Dish 1000.2"

Are stating that you need a 1000.2 or that you already have one?

If you already have a 1000.2 LNB that is all you need 110, 119, and 129 all come from it.

However, it sounds like your configuration may consist of 110, 119, and 61.5. Depending on your locals you may be able to re-point that dish to 129 or have a tech come out and do it for you. Some locals come from both eastern and western arc now.

megawayne

Feb 20, 2010

They gave up on the 129 before I cleared some trees. They removed the LNB and put up a 61.5 wing. I am capable of moving myself. Would they allow it.

Bobby

Feb 20, 2010

Yes they would allow it. Aim at 129 do a Check Switch ad you're done....

megawayne

Feb 22, 2010

Well I am on 129 now. Magically, the people at Dish didn't listen when I mentioned clearing some trees. I lost my locals in HD (Chattanooga) but I have a external antenna hooked up to the box anyways for the locals in HD. The other receivers in SD can get them from 110 or 119. Do I need to mention to them or just ride as is?

Jhon69

Feb 22, 2010

R0ss said:
Personally it is a matter of principal. To receive the channels that you pay for the provider should supply the equipment necessary end of story. It is not my fault that Dish made the decision to use a satellite that I am not set up for. In my opinion they should bear the cost of upgrading subs that cannot receive what they are paying for. If your cable provider upgraded their system and it required all the subs to have new boxes you certainly wouldn't be paying for the new box, the service call to bring it to you, and the time to unhook the old one and put in the new one. So why should Dish subs pay to upgrade equipment to receive what they are already paying for?
Oh by the way I wonder how many folks don't even know they are missing out on 9 new channels. Dish hasn't sent me a mailing, I don't watch the charlie chat, or tech talk so if it was mentioned there I missed it. If it wasn't for this forum I wouldn't even know about it and what my options might be.
iI I choose to do anything about this I will go through my local retailer as I know he will do a profesional job of installing, give me the best setup for my location and not cause me to have to ask the same question several times to get an answer. If I have to pay for this non upgrade up grade I would rather the money go in his pocket as opposed to a ramdom installer. I know I don't wnat EA as I don't need an HD box for the second receiver, and the 61.5 dish catches all the snow so it always goes out during a storm (first to go when rain comes too), we only loose the 110/119 during extreme bad weather.

Ross

AMEN!.EXCELLENT POST.+1.

View all replies (35)

osu1991

Pub Member / Supporter

Last reply 4 minutes ago · posted in The Chit Chat Club

USA Healthcare Costs are Ridiculous

Pissed off at the crappy healthcare costs

My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.

Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.

After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.

I'm guessing a Silver plan is probably over $2,000 a month for 2027.

10 Replies · 79 views

Load Replies (10) Reply Legacy View

Reactions: AZ.

b4pjoe

Today at 3:49 PM

osu1991 said:
Pissed off at the crappy healthcare costs

Are you employed with no work insurance or that is what you are paying for your workplace insurance? Or is that through Healthcare.gov? Retired? Eligible for medicare?

vazhog

Today at 4:05 PM

that cut is only for illegals to get off the rolls and I was being sarcastic before -

telstar_1

Today at 4:07 PM

The 2030s will likely bring renewed health reform

osu1991

Today at 4:28 PM

b4pjoe said:
Are you employed with no work insurance or that is what you are paying for your workplace insurance? Or is that through Healthcare.gov? Retired? Eligible for medicare?

Started my own business in 2006, been self employed for 20 years this year.

Reactions: b4pjoe, meStevo and dishstaller

meStevo

Today at 4:52 PM

vazhog said:
that cut is only for illegals to get off the rolls and I was being sarcastic before -

Even sarcastically it's wrong. Undocumented immigrants already weren't eligible for federal Medicaid, so there's no one to "get off the rolls." The immigrant-related pieces are a small part of the ~$1 trillion. They cut the federal match for emergency care from 90% to the state's regular rate and end eligibility for some lawful immigrants like refugees. Most of the "savings" come from work requirements, more frequent eligibility checks, and provider tax limits, which hit citizens.

Either way, the cost doesn't disappear. It shifts to states, hospitals, and everyone else's premiums and will only serve to make issues like those raised in this thread worse.

dishstaller

54 minutes ago

meStevo said:
Undocumented immigrants already weren't eligible for federal Medicaid, so there's no one to "get off the rolls."

That's only part correct. Actually I had to look it up to make sure. There is NO Federal money going to Medicaid for illegals but there ARE some states that use State money to pay for Medicaid for illegals. Here's the list

- California: Covers all income-eligible undocumented adults. [1, 2]
- Colorado: Covers specific adult demographics (with upcoming budget caps in 2027). [1]
- Illinois: Covers specific adult age brackets. [1]
- New York: Covers specific adult demographics. [1]
- Oregon: Covers all income-eligible undocumented adults. [1, 2]
- Washington: Covers specific adult demographics. [1, 2]
- Washington, D.C.: Provides adult coverage through the D.C. Health Care Alliance. [1, 2]

meStevo

4 minutes ago

dishstaller said:
That's only part correct. Actually I had to look it up to make sure. There is NO Federal money going to Medicaid for illegals but there ARE some states that use State money to pay for Medicaid for illegals. Here's the list

California: Covers all income-eligible undocumented adults. [1, 2]

Colorado: Covers specific adult demographics (with upcoming budget caps in 2027). [1]

Illinois: Covers specific adult age brackets. [1]

New York: Covers specific adult demographics. [1]

Oregon: Covers all income-eligible undocumented adults. [1, 2]

Washington: Covers specific adult demographics. [1, 2]

Washington, D.C.: Provides adult coverage through the D.C. Health Care Alliance. [1, 2]

Fair point, but it's consistent with what I said: no federal Medicaid money goes to undocumented immigrants. Those programs are state-funded, so the federal ~$1T cut can't touch them. Whatever states decide to do with their own programs is a separate budget decision.

View all replies (10)

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 5 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

68674 Replies · 2680922 views

Load Replies (68674) Reply Legacy View

Reactions: c-spand

gms49ers

Today at 1:34 PM

Can't You Hear Me Knocking - The Rolling Stones

long_time_Dish

Today at 4:06 PM

I Can Hear Music - The Beach Boys

dishstaller

Today at 4:16 PM

Boom Boom ( Out Go The Lights ) - Pat Travers

sdfntx

28 minutes ago

Palisades Park - Freddy "Boom Boom" Cannon

Reactions: RaiderPower and Bobby

RaiderPower

5 minutes ago

Cherry Hill Park - Billy Joe Royal

View all replies (68674)

TWiT Tech Podcast Network

17 minutes ago · posted in TWiT Tech Podcast Network

Apple's New Touchscreen MacBook Pro with Tandem OLED Display

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/Obg_1yMsldU

Direct YouTube Link - Apple's New Touchscreen MacBook Pro with Tandem OLED Display
TWIT's Website
TWIT Live Feed

0 Replies · 0 views

Replies Reply Legacy View

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 24 minutes ago · posted in DISH Network Support Forum

Claude's site is still up and running. New link required

I figured some of the guys would be looking here for an answer. You'll need to use this link

DishRetailer

America's Oldest Satellite Forum!

satelliteretailer.com

I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.

1 Replies · 17 views

Load Replies (1) Reply Legacy View

Reactions: charlesrshell

dishstaller

24 minutes ago

If any of you know some of the guys from the board and you have their contact info, please reach out to them....many failed to update their contact info and some even had starband email addresses.

Reactions: charlesrshell

Linus Tech Tips

Today at 4:32 PM · posted in Linus Tech Tips

Ep. 35 - Best Tech for a Deserted Island...

Time for another AWESOME video from Linus Tech Tips!

View: https://www.youtube.com/shorts/9st7OYkUHJk

Direct YouTube Link - Ep. 35 - Best Tech for a Deserted Island...
Linus on Facebook
The LTT Store

0 Replies · 5 views

Replies Reply Legacy View

dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 4:12 PM · posted in What's Cooking?

What's For Lunch?

We have a Breakfast and Dinner thread so...

Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...

5450 Replies · 336190 views

Load Replies (5450) Reply Legacy View

dfergie

Oct 19, 2026

Chili dog bowl, water… (homemade chili)

Reactions: TRG, Bobby and Mr Tony

TRG

Monday at 2:53 PM

Leftover wanton soup and pork fried rice. Water.

dfergie

Yesterday at 1:26 PM

Sweet tea…

Reactions: Bobby and TRG

TRG

Yesterday at 1:50 PM

Tuna salad sandwich on toasted honey whole wheat bread with a handful of kettle chips. Water.

Reactions: Bobby

TRG

Today at 4:12 PM

Breakfast for lunch. Crispy corned beef hash, home fries, two over easy eggs and sourdough toast.

Reactions: osu1991 and Bobby

View all replies (5450)

dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 4:09 PM · posted in The Sports Section

Auto Racing 2026

New thread or keep this one?

View: https://www.youtube.com/live/AgOI9DNCmPg?si=l-YcZmHl7GXXF8fX

160 Replies · 3640 views

Load Replies (160) Reply Legacy View

Reactions: Foxbat and meStevo

dfergie

Sep 26, 2026

View: https://www.youtube.com/live/FN7KEVee0IY?is=G-gCAp4CudLNgaYP

Foxbat

Sep 26, 2026

Weird F1 weekend is already over with a Saturday race.

dfergie

Oct 9, 2026

Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…

Reactions: Yespage

Yespage

Oct 16, 2026

Today is the anniversary of Dan Wheldon's passing at Las Vegas in a dreadful crash that luckily didn't take more drivers' lives. I vaguely remember the crash, but I more strongly remember Paul Tracy trying to keep it together as he left the Medical Center knowing that Dan most likely wasn't going to.

The safety in these vehicles is beyond incomprehensible, especially relative to what it was 60 years ago, when dying wasn't unexpected. But it is still very dangerous. I always scoff at the prayer invocations, but never scoff at the risks these drivers take and the emergency workers out there who might need to pull short of a miracle to save a driver's life.

dfergie said:
Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…

HBO Max has the live in car streaming without commercials, which provides an interesting take, but you are driving blind, knowing only what the team is telling the driver about what is happening on the track. The stages definitely ruin the NASCAR set up.

Reactions: dfergie

Yespage

Today at 4:09 PM

NASCAR is an abject mess, but at least it has Kyle Larson. Guy had the lead on the green/white checker, fell back to 12th or the like, kept his cool, and charged back to win with room to spare at the line. And win very cleanly!

NASCAR needs to stop racing at Talladega. Especially if they are going for elderly Sunday drives at the track! Stage racing is real stupid, but NASCAR should consider one half point a second per group gap as a bonus.

View all replies (160)

TWiT Tech Podcast Network

Today at 4:02 PM · posted in TWiT Tech Podcast Network

Cyberattacks Are Coming—Is Your Company Ready? #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/4JfcPctpQmk

Direct YouTube Link - Cyberattacks Are Coming—Is Your Company Ready? #shorts
TWIT's Website
TWIT Live Feed

0 Replies · 9 views

Replies Reply Legacy View

Tom Speer

Staff member Pub Member / Supporter Cutting Edge

Today at 3:34 PM · posted in DIRECTV General Forum

Looking for former DIRECTV Cutting Edge testers who have now subscribed to DIRECTV Stream.

If you are a former Cuttinge Edge member who has converted to Stream, please contact me.

0 Replies · 20 views

Replies Reply Legacy View

Reactions: RaiderPower and KyL416

mheisen

Last reply Today at 3:34 PM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

7 Replies · 295 views

Load Replies (7) Reply Legacy View

Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

Reactions: charlesrshell

mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Reactions: charlesrshell

Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Reactions: charlesrshell

slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

Reactions: charlesrshell

slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

Reactions: MikeD-C05, navychop and charlesrshell

Almighty1

Today at 3:30 PM

slow_poke_pete said:
Might be worth just to ditch the hopper plus. No issues here on h713

I have a Hopper Plus and no issues either. charlesrshell has both a Hopper 3 with Hopper Plus and one without, he doesn't have the same issue. Before blaming it on the Hopper Plus, he should see if the problem still exists without the Hopper Plus connected as it could be the Internet connection itself or some setting in the router itself. There is someone in another thread who has EHD issues on the Hopper 3 only setup but does not have the EHD issues on the Hopper 3 with Hopper Plus and he has already tried swapping the EHD and it did not make a difference so like the saying, YMMV.

https://www.satelliteguys.us/xen/th...cognize-ehd-is-connected-after-reboot.423971/

Reactions: charlesrshell

Almighty1

Today at 3:34 PM

slow_poke_pete said:
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

The Roku costs $$$, Hopper Plus is free. That may not be the only costs as it depends if the TV in question still has available HDMI ports and if not, it will require a HDMI switch and HDMI cable which adds more to the cost.

I have a LG 3D OLED Smart TV and I still need either of them because it does not have Android TV built in. Add a Hopper Plus and see if you actually have issues or not as until you actually tried it, it means nothing.

Reactions: charlesrshell

Top

Back

Search

Search

Social Feed

I cannot get new HD without converting to all HD

USA Healthcare Costs are Ridiculous

Song Name Game Part 3!

Apple's New Touchscreen MacBook Pro with Tandem OLED Display

Claude's site is still up and running. New link required

DishRetailer

Ep. 35 - Best Tech for a Deserted Island...

What's For Lunch?

Auto Racing 2026

Cyberattacks Are Coming—Is Your Company Ready? #shorts

Looking for former DIRECTV Cutting Edge testers who have now subscribed to DIRECTV Stream.

Hopper 3 with Hopper plus internet connection problems