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stoney

Last reply Mar 22, 2010 · posted in DISH Network Support Forum

in the dog house after 5 years

:rant: RANT AHEAD :rant:

Has anyone found there selves in this situation. Over five years ago I got one of those audit calls wanting to make sure that all of my receivers were in legit places. Well I had one in the garage and one in my camper in the back yard. Well I was not able to get to those receivers due to being on crutches after a knee surgery. So they shut the two receivers down and blocked them. I had since got rid of those receivers and gave them to a coworker who was using them on his account.

well when I call as I recently did to upgrade to HD, customer service could not help me and transferred me to the compliance department and I had to deal with them for my upgrade. And they could not answer all of my questions about some pricing or even about the new receiver the could be coming out in april. I asked him why I was being transferred to him and he stated that it was because of the audit five years ago. But since the old receivers that were banned from my account were opened on another account I could upgrade. Otherwise I was to open a second account. I asked why was I still being transferred to his department if this was taken care of and why was I being treated as if I was stealing service. Their respose was that I will always have to talk with them for service inquiries.

I believe that this is very unfair to be placed in this doghouse for this long for something I did not do .Anyone else have this problem? and is there anyway to get removed from this department?

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lownote2

Mar 19, 2010

stoney said:
:rant: RANT AHEAD :rant:

Has anyone found there selves in this situation. Over five years ago I got one of those audit calls wanting to make sure that all of my receivers were in legit places. Well I had one in the garage and one in my camper in the back yard. Well I was not able to get to those receivers due to being on crutches after a knee surgery. So they shut the two receivers down and blocked them. I had since got rid of those receivers and gave them to a coworker who was using them on his account.

well when I call as I recently did to upgrade to HD, customer service could not help me and transferred me to the compliance department and I had to deal with them for my upgrade. And they could not answer all of my questions about some pricing or even about the new receiver the could be coming out in april. I asked him why I was being transferred to him and he stated that it was because of the audit five years ago. But since the old receivers that were banned from my account were opened on another account I could upgrade. Otherwise I was to open a second account. I asked why was I still being transferred to his department if this was taken care of and why was I being treated as if I was stealing service. Their respose was that I will always have to talk with them for service inquiries.

I believe that this is very unfair to be placed in this doghouse for this long for something I did not do .Anyone else have this problem? and is there anyway to get removed from this department?

Playing devils advocate... You couldn't get to 2 of the receivers because you were on "crutches" and one was in the "camper" and the other in the "garage". They shut them down blocked them. Then you gave them to a coworker. (perhaps the one who had the 2 receivers in the first place).

I definitely am not accusing you of anything. I'm just saying do you see how it looks suspicious? Do I think the audit team does more harm than good? YES. Is there account stacking going on? Also YES. Catch 22 for dish, but to me it always seems like Charlie's paranoid about people stealing from him and loves to bully. But that's just the impression I get.

Note to DISH: You've got people in the area's all the time. It's not too hard to go look at a dish at someones house and see what they have. If they have "6" receivers on their account and only 2 lines coming off the dish and you don't see a switch anywhere. 1. It could be a stacked account. 2. They may have those receivers and a switch located inside the house. Either way confirm the suspicion first and then do something. Don't just assume everyone with multiple receivers is stealing from you.

Bob Haller

Mar 19, 2010

With most receivers leased does E audit demand their return?

technology could easily make this all unnecessary, all receivers would HAVE to talk to one another over the LNB, or lose service.

E had the opportunity but didnt bother........

whatchel1

Mar 19, 2010

Won't work that way

Bob Haller said:
With most receivers leased does E audit demand their return?

technology could easily make this all unnecessary, all receivers would HAVE to talk to one another over the LNB, or lose service.

E had the opportunity but didnt bother........

Bob it's no a 2 way send /receive LNB so no way for it to "talk" back to home base. Now it could hav info sent to it and it reply via either WAN or ph line.

TheKrell

Mar 20, 2010

whatchel1 said:
Bob it's no a 2 way send /receive LNB so no way for it to "talk" back to home base. Now it could hav info sent to it and it reply via either WAN or ph line.

I believe you are correct for legacy LNBs, but the DP stuff is indeed two-way. This two-way comm could have included a SN for the purposes of verifying that the receivers are all connected to the same antenna. This possibility also does not preclude fallback use of phone lines, so that the Dish Audit Nazis don't call up Bob because of his non-standard installation. If the Audit Nazis don't bother us unless we fail both the LNB test and the phoneline and/or Internet test, they would very likely corral very few and very likely account stackers.

bhawley

Mar 20, 2010

TheKrell said:
but the DP stuff is indeed two-way.

Please expand on this.

TheKrell

Mar 20, 2010

bhawley said:
Please expand on this.

See page 8 of this document from Dish courtesy of Sadoun.

ZandarKoad

Mar 21, 2010

TheKrell said:
See page 8 of this document from Dish courtesy of Sadoun.

I'm not sure what you mean by "two way," but no Dish Network Dish sends any data at all. None, zero zip. Not a single bit of data is send to orbit FROM the dish. I read through that link (a great read, by the way, thanks), but it says nothing about a dish sending data.

Edit: I saw something in there about LNBs communicating with onsite switches, but not with orbital locations.

n0qcu

Mar 21, 2010

ZandarKoad said:
but it says nothing about a dish sending data.

Nobody in this thread has said that it should.
They are saying that the communication between the LNB and the reciever is/and could be two way.

TigerpounceTN

Mar 22, 2010

lownote2 said:
Note to DISH: You've got people in the area's all the time. It's not too hard to go look at a dish at someones house and see what they have. If they have "6" receivers on their account and only 2 lines coming off the dish and you don't see a switch anywhere. 1. It could be a stacked account. 2. They may have those receivers and a switch located inside the house. Either way confirm the suspicion first and then do something. Don't just assume everyone with multiple receivers is stealing from you.

Note to Dish: If you ever so much as think about checking up on me at my house because you think I'm stealing something you will leave with every bit of Dish Network equipment I have and I'll file a harassment suit against you. I have one receiver, so that would never happen, but I am surprised to see so many customers supporting such draconian methods against paying customers. Guilty until proven innocent? At Dish it may be so...

R0ss

Mar 22, 2010

What information is asked for during an audit? I have read reference to serial numbers on the receiver and references to a number taken from the system info screen.

If hooking your receiver to a phone line or the internet avoids the audit why not just hook it up? I realize that might be easier said than done but there are options.

We keep the phone line hooked up because of the caller ID, but after reading about the audit I would keep it hooked up anyway.

Since I would not have any idea that audits are legitimate if I didn't read this forum, I would more than likely either not answer, not call back, or ask the caller for a number to call back to verify. Too many scams out there these days. Also Dish never calls my house, so my first reaction would be scam or telemarketer, not quasi official business.

Ross

PMKS

Mar 22, 2010

Note to DISH: You've got people in the area's all the time. It's not too hard to go look at a dish at someones house and see what they have. If they have "6" receivers on their account and only 2 lines coming off the dish and you don't see a switch anywhere. 1. It could be a stacked account. 2. They may have those receivers and a switch located inside the house. Either way confirm the suspicion first and then do something. Don't just assume everyone with multiple receivers is stealing from you.

Some installers do check this, when I had my DVR upgrade the DirecTV tech asked how I had 6 receivers on my account when I only had 4 lines going in the house, until I showed him the 2nd dish on the back of my house, and the receivers.
My house was built in 1961 and was added on twice, it was easier to put up a 2nd dish myself originally then have two long complicated wire runs from the primary dish.

Of course this was the only tech out of many over the years who has ever checked this. The tech who did my Mpeg-4 HD upgrade just installed the dish and checked the signal. I'm sure some Dish/Direct techs might keep an eye out for this? Do the techs have any instructions on looking for account stacking?

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 2 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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gms49ers

Today at 9:28 AM

Show Don't Tell - Rush

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Show and Tell - Al Wilson

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On with the Show - The Rolling Stones

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The Show Must Go On - Pink Floyd

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2 minutes ago

If Love Must Go - Dobie Gray

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 19 minutes ago · posted in SiriusXM Satellite Radio

SiriusXM announces 25 Holiday Channels for 2026

Some of the channels start next week.

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My favorite is probably Holiday Pops.

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It's not even Halloween yet.

osu1991

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Last reply Today at 10:09 AM · posted in The Chit Chat Club

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Bobby

Yesterday at 5:01 PM

Rest in peace.

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Yesterday at 7:39 PM

Sorry to hear this. R.I.P.

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Yesterday at 8:53 PM

R.I.P.

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Today at 10:09 AM

My Mom was a huge McMillan & Wife fan.

RIP

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Pub Member / Supporter Lifetime Supporter

Today at 10:08 AM · posted in The Chit Chat Club

At least 64 dead in Spanish passenger train collision

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TRG

Pub Member / Supporter

Last reply Today at 10:07 AM · posted in Local Radio Discussion

House Passes AM Radio For Every Vehicle Act

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dishdude

Sep 18, 2026

It's probably been 2 decades since I've listened to an AM radio station. Very rarely listen to FM any more.

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dishstaller

Yesterday at 10:41 AM

dishdude said:
Very rarely listen to FM any more

That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

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Jimbo

Yesterday at 11:03 AM

dishstaller said:
That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

dishstaller

Yesterday at 12:29 PM

Jimbo said:
Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

No, just regular FM stations. One is the country station I mentioned and the other is a Talk Radio station which used to get fantastic results but honestly, since the death of Rush Limbaugh, talk radio just doesn't do as well. There were two guys who had an early morning show which was hugely popular here in the southeast but one of them retired a couple years ago and the show just doesn't garner the same numbers as it used to.

slow_poke_pete

Yesterday at 5:35 PM

Haven't listened AM or FM in years

harshness

Today at 10:07 AM

Jimbo said:
If Not, why not, because it's not Local ?

You knew the answer before you asked it.

I can't recall having encountered a local ad on Sirius, and I don't imagine it is any different on XM.

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply Today at 8:31 AM · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/21/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders

Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions

DIRECTV_TPN_Map_261021.xlsx 1,876 KB

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dtv757

Monday at 7:33 AM

For those dazn nba channels are they sat only or sat & streaming

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Both, and they just made it official with a multiyear deal that also includes TV Everywhere authentication for the DAZN app, and commercial distribution.

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These DAZN telecasts will be available to DIRECTV customers who subscribe to the Choice or higher packages and to U-verse TV customers who subscribe to the U200 or higher package. Each of DAZN's team services provides live pregame, postgame, and in-game coverage for the respective team.

In the coming weeks, customers who receive access to these teams via DIRECTV will also be able to login to the DAZN platform at no additional cost using their DIRECTV login credentials.

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Today at 7:25 AM

DirecTV Satellite Transponder Updates for Oct 28 2026

Comparison of Transponder Data for Oct 28 2026 vs Oct 21 2026:

No changes in system tables for any transponder tuning parameters.

Changes to the use of defined transponders:

1 Transponder cleared of all Streams::
Net 15 TID 12 Beam NAT is a National Transponder on D12@103ca, TPN 13

2 Previously unused Transponders with current APG records::
Net 0 TID 28 Beam NAT + PR is a National Transponder on D16@101, TPN 29
Net 10 TID 126 Beam NAT is a National Transponder on D11@99cb, TPN 3

Stream (PID) counts:

LIVE Streams	National		Spot Beams
	Count	Change	Count	Change
4K	4
HD	264		1449
SD mpeg4	144	-1	194
SD mpeg2	434	1
RB
Audio	89
Push	26
Slate	19		1

TEST Streams	National		Spot Beams
	Count	Change	Count	Change
4K
HD			1
SD mpeg4
SD mpeg2
RB
Engr Work	38

The PID count Excel workbook provides much more count detail.

Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

More details of changes in individual channels will follow in the Weekly Analysis
and Gary Toma's Domestic TPN Map Excel files
A few remaps
Weekly Analysis soon
Enjoy
DataDigesters

doctor J

Today at 7:26 AM

Weekly Analysis for 10/28/2026:

Weekly_Analysis_261028.xlsx 16 KB

KyL416

Today at 8:31 AM

ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

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Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

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Booredatwork.com

Today at 8:12 AM · posted in BooredAtWork.COM

Amazon Echo Show 16: Now this is it!

Time for another AWESOME video from BoredAtWork!

View: https://www.youtube.com/shorts/wVSqE_URJIo

Direct YouTube Link - Amazon Echo Show 16: Now this is it!
Booredatwork.com Website
Booredatwork on Facebook

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TFLEV

Today at 7:02 AM · posted in TFLEV

Can You ACTUALLY Use the Mazda CX-90 PHEV As an Electric Commuter? | Baseline Challenge

Time for another AWESOME video from TFL Electric Vehicles!

View: https://www.youtube.com/watch?v=V-HYgO5Lpa8

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Today at 3:02 AM · posted in TWiT Tech Podcast Network

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JSheridan

Lifetime Supporter

Last reply Today at 1:01 AM · posted in DISH Network Support Forum

All DMA's now Western Arc

I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.

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Strega

Friday at 10:01 PM

Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

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Jimbo

Friday at 11:17 PM

Strega said:
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

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Mister B

Saturday at 7:35 AM

Jimbo said:
Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

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slow_poke_pete

Monday at 10:40 AM

Mister B said:
I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

can't forget the little blue m&m's

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charlesrshell

Monday at 11:23 AM

slow_poke_pete said:
can't forget the little blue m&m's

That's what my wife calls my Viagra!!

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telstar_1

Monday at 8:12 PM

Why didn't Charlie end up launching starlink

Reactions: charlesrshell

slow_poke_pete

Yesterday at 2:09 AM

charlesrshell said:
That's what my wife calls my Viagra!!

My gf is 29 years younger than me :shh

Reactions: MikeD-C05, charlesrshell and HipKat

Almighty1

Yesterday at 4:04 PM

telstar_1 said:
Why didn't Charlie end up launching starlink

He does not have the resources aka $$$ compared to Elon Musk as in reality, Elon can eat Charlie for lunch or even mop the floor with Charlie if he wanted to.

Reactions: charlesrshell

slow_poke_pete

Yesterday at 4:58 PM

ment to 20 yrs dam phone

Reactions: charlesrshell

BradleyD

Yesterday at 11:57 PM

Dish should use both satellite and internet like they do now for all channels. Use either or or both.... like now but subscribers could choose something like internet only, or sat only, or both.

Reactions: charlesrshell

slow_poke_pete

Today at 1:01 AM

BradleyD said:
Dish should use both satellite and internet like they do now for all channels. Use either or or both.... like now but subscribers could choose something like internet only, or sat only, or both.

They have sling tv wich sucks ass it needs a major upgrade

Reactions: charlesrshell

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in the dog house after 5 years

Song Name Game Part 3!

SiriusXM announces 25 Holiday Channels for 2026

SiriusXM Delivers the Soundtrack to the Holidays with Its Festive Lineup of 25 Handcrafted Seasonal Music Channels

Susan Saint James, Emmy-Winning Star of 'Kate & Allie' and 'McMillan & Wife,' Dies at 80

Susan Saint James, Emmy-Winning Star of ‘Kate & Allie’ and ‘McMillan & Wife,’ Dies at 80

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All DMA's now Western Arc