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N
Last reply · posted in DIRECTV General Forum
I never heard of such garbage! I ordered DireTV first time 3 months ago. I have yet to see my referral credit on my bill. I called today and guy said he does not see anything on my initial order about it. He then said he cant fix it and I must write a letter to HQ's.

Here:
directv
po box 6550
greenwood village, coloroda 80155-6550

So, I ask for a supervisor. Ryan comes onto phone. He states same thing and basically does not believe my email I have confirming my order that shows the referral discount. I told him I will forward you the email I received from direcTV. He said I can not.

So, I now have to write a letter and will also send email to customer service.

I told Ryan I now know why you have a F for BBB rating. He said it is because we dont 'pay' the BBB for a subscription. I have no idea what that means.

In any case, Ill more than likely be cancelling my sub in 2 years.

Below is my EMAIL confirmation showing Referral.

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Please make sure to review the customer agreement of your order.
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Order Date: 2/03/10

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Order Confirmation Number:

Account Number:

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Your Programming Selection, Special Offers & Services
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CHOICE XTRA $60.99 Bill Credit for 12 Months ($21.00) Bill Credit for 12 Months ($5.00) HD Access $10.00 DVR Service $6.00 Ongoing DVR Monthly Credit ($1.00) SHOWTIME UNLIMITED $12.99 Starz Super Pack $12.99 FREE for 3 Months: SHOWTIME and Starz ($24.00) Watch More Save More ($1.98) Referral Credit for 10 Months ($10.00) Lease Fee $15.00 Lease Fee Discount (1st receiver) ($5.00)
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Estimated First Bill Amount: $49.99
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Estimated first bill amount does not include sales tax.

Here is the letter that will be mailed:
I have not received my referral credit. I have a confirmation email showing clearly my referral credit for 10 months. However, when I called your customer service they said they have no record of any email or my referral credit. They informed me the only way to follow up is to write head quarters. I spoke with John who I then requested to speak to a supervisor. Ryan the Account Supervisor informed me that I am not supposed to get any referral because they have no record of it.

So, included in this letter is a copy of my email. Please review and respond. I am not happy that I have to write a letter and basically be told on the phone that there is no record of my order.
I will not be renewing if my referral is not honored.
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14 Replies · 2605 views
N
I asked specifically for his ID# because at one point he told me my email could have altered in some way (nice, right?), and the Supervisor said we do not have ID#'s, rather I can only give you first names. He said his name was 'Ryan' - Account Supervisor. So, was that another load of cr*p too? If this helps, I called in yesterday around @ 3PM and dialed 1-800-531-5000 and said "Cancel Extra Innings" at the prompt.
stonecold
I asked specifically for his ID# because at one point he told me my email could have altered in some way (nice, right?), and the Supervisor said we do not have ID#'s, rather I can only give you first names. He said his name was 'Ryan' - Account Supervisor. So, was that another load of cr*p too? If this helps, I called in yesterday around @ 3PM and dialed 1-800-531-5000 and said "Cancel Extra Innings" at the prompt.

Unfornatelly yes. PM me with the telephone number on the account and I llok up your account or account number and if they left any notes I be able to get there id numbers for you.

Your supposed to give your id number when requested. As I am really interested to see which call center there from.
skyviewmark
Personally, this Rebate crap from DirecTV just gets to me. Why make the new customer jump through hoops to get something.. Why can't the discount be made automatic? Dish Networks seems to have no problem with their $15 off for the first year. DirecTV makes mad customers with the rebate problems it creates.
stonecold
Personally, this Rebate crap from DirecTV just gets to me. Why make the new customer jump through hoops to get something.. Why can't the discount be made automatic? Dish Networks seems to have no problem with their $15 off for the first year. DirecTV makes mad customers with the rebate problems it creates.

I agree!

The company side of me says well the rebates are not hard to get as they really arent.


But

the common sense side of me says why cant we make it automatic it would save on at least 5% of our call volume
T
There was a slight hiccup regarding my rebates when I first joined D. However, it was quickly resolved via e-mail when customer service escalated my issue to the Promotions Department.

Thanks for writing. I see you're a new customer and I'd like to thank you for choosing DIRECTV as your programming provider, and I'll be happy to address your concern. I understand you were to have received your rebate credits on your first statement. I would like to apologize this did not happen. I was unable to find a specific reason as to what caused this to occur. However, I have escalated your account to our promotions department for further review. Please allow up to 10-14 business days for this review of your account to be made. Once this time frame has passed, you may contact us for an update.

I got my rebates very quickly once the Promotions Department got involved.

:)


M
Last reply · posted in DISH Network Support Forum
I have Dish with Hopper3. I choose to get local channels OTA and had a "guide list" established at my previous home. Having moved a few miles away, I wanted to update the list by appending a couple new stations via a rescan. As many would know, some stations come in with the UHF/VHF antenna aimed in one direction, while others come in better with a different direction.

Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd​ scan is done with a different antenna aim, the stations saved from the first scan are lost.

It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list. :mad:

Any thought on this? Has anyone experienced this or heard of this from others?
13 Replies · 466 views
dishstaller
I could very well be wrong....it has been a LOT of years but back when I had a 722K it seemed like when you went back to the scan screen that you could just scan again and it would ADD those channels to the previous list or you could delete the previous results and only add the channels from the new scan.
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M
Methinks you are wrong, Dishstaller - at least for what I see now..
I so wish that functionality was available ...
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N
I could very well be wrong....it has been a LOT of years but back when I had a 722K it seemed like when you went back to the scan screen that you could just scan again and it would ADD those channels to the previous list or you could delete the previous results and only add the channels from the new scan.
I am not sure about that but I do know that you could manually add additional channels just by entering the actual RF channel number and the older receivers would add the virtual channels to your list
dishstaller
I am not sure about that but I do know that you could manually add additional channels just by entering the actual RF channel number and the older receivers would add the virtual channels to your list
Like I said.....that has been many years ago. Swapped my 722K for a Hopper in 2012.

It does seem like I remember having to delete the existing channels when we did a rescan. Back then our local stations KEPT monkeying around with things and it was non-stop complaints from customers about their channels not coming in. Got so bad that I stopped selling OR installing OTAs....something I had been doing since 1984 so you know it HAD to be pretty bad.
M
You made one of my points for me with this comment, Dishstaller:

"... local stations KEPT monkeying around with things and it was non-stop complaints from customers about their channels not coming in ..."
dennispap
I could very well be wrong....it has been a LOT of years but back when I had a 722K it seemed like when you went back to the scan screen that you could just scan again and it would ADD those channels to the previous list or you could delete the previous results and only add the channels from the new scan.
I remember that also on my 722.
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
12 Replies · 243 views
osu1991
Finished the 2nd episode tonight. I'm really liking it so far.

Still hate weekly releases though, especially the way Disney and HBO do it waiting until 8pm to premiere it.
Foxbat
Apparently I'm not a big enough nerd🤓 since I did not read every Marvel Comic Book ever published. If I had, I might be comparing the comics' version of events compared to what's transpiring in "Visionquest". So, I am enjoying the series a lot, not weighed down by previous expectations, knowing only the Avengers MCU movies and the "Wandavision" / "Agatha All Along" TV series.

I found the Mr Know-it-All channel from his discussion about "Star Trek: Strange New Worlds" and he's been gleefully picking these episodes apart, referencing the Marvel comics from the 1939 on. Turns out A.I. has been around since before World War II, at least in the comics. (Robots before that, yes, yes.) This show is going back into the archives.
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Foxbat
I'm expecting the finale to basically bring Vision into play for the Doomsday movie next month.
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osu1991
annoying they went with single episodes for the last two after releasing two a week for the first 3 weeks
Foxbat
annoying they went with single episodes for the last two after releasing two a week for the first 3 weeks
I thought they were effectively releasing a longer episode 7 and 8 instead of shorter episodes 7 & 8 this week and 9 & 10 next week. It felt like they were packing more into this episode.

edit: But you're right, the run time of the first three pairs of episodes was 100 minutes on average. Episode 7 clocks in at 65 minutes. 😕
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68756 Replies · 2684844 views
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harshness
I Can't Wait - Nu Shooz
gms49ers
Shooz - Styx
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dishstaller
Too Much Time on My Hands - Styx
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sdfntx
Time Has Come Today - The Chambers Brothers
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long_time_Dish
No Time - The Guess Who
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in DIRECTV General Forum
The following is from Reddit. -
View: https://www.reddit.com/r/DirectvStream/s/orzHBkmqQW


gemini.webp

There appears to be a new DIRECTV Gemini OTT box, the C81KW-650.

The FCC listing is partially available, and a Geekbench entry confirms it uses an Amlogic S905X5, a solid SoC for a set-top box.

I also see 4GB of RAM, and the manufacturer is SEI Robotics.

DIRECTV C81KW OTT Box - Android TV Guide

Ok found a picture of the Box too on Reddit:


View: https://www.reddit.com/r/DirectvStream/comments/1twlex0/comment/opzeqi1/
25 Replies · 1379 views
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Scott Greczkowski
I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.
Tom Speer
I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.
I only noticed that as a problem on TVs that handle HDR poorly. They don't have enough peak brightness or enough dimming zones. For instance, TCL makes three lines of TV, sort of like the old Sears model of Good, Better, Best. On my 4 or 5 year end low price model, HDR looked awful (My neighbor likes the TV now). The midrange model from the next model year ithat I have at my Lake home now looks pretty good in HDR all the time. The midrange TCL QM7 model from last year at my other home looks spectacular, as I remember. I haven't seen it for 6 months.

If I had a TV that does HDR poorly, I would configure the Gemini to disable all HDR.
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b4pjoe
I only noticed that as a problem on TVs that handle HDR poorly. They don't have enough peak brightness or enough dimming zones. For instance, TCL makes three lines of TV, sort of like the old Sears model of Good, Better, Best. On my 4 or 5 year end low price mode, HDR looked awful (My neighbor likes the TV now). The midrannge model from the next model year ithat I have at my Lake home now looks pretty good in HDR all the time. The midrange TCL QM7 model from last year at my other home looks spectacular, as I remember. I haven't seen it for 6 months.

If I had a TV that does HDR poorly, I would configure the Gemini to disble all HDR.
I agree with that. The 2 LGs that we have Gemini's on looks far better with HDR enabled then it does with HDR off.
R
I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.
That would be a deal-breaker for me. The Rokus default to having it on all the time but it's easy enough to change that to native. If the content is HDR it goes on. Otherwise, no.
R
I don't mind HDR being on as long as its adaptive. I don't need HDR on non-HDR content

Also, God only knows how much it'll cost to get this per month. 10 bucks a month for 3 TVs in my apartment is not worth it if I can just use my android boxes and appletv to watch
b4pjoe
I don't mind HDR being on as long as its adaptive. I don't need HDR on non-HDR content

Also, God only knows how much it'll cost to get this per month. 10 bucks a month for 3 TVs in my apartment is not worth it if I can just use my android boxes and appletv to watch
It is not adaptive. HDR is either always on or off. No in between. However with my Gemini on satellite everything looks much better with HDR on.
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Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2178 Replies · 952734 views
jamieh1
Now in the Hornets and Hurricanes markets we just get the TV promise screen. But Directv still charges sports fee I am assuming.
Luckily my DTV stream package doesn't have a rsn fee. Figure DTV that always says is the leader in sports would have come to an agreement by now.
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K
Now in the Hornets and Hurricanes markets we just get the TV promise screen. But Directv still charges sports fee I am assuming.
Greenville-New Bern is $11.99 for MASN (Orioles) and Nationals
Raleigh is $11.99 for MASN and Nationals
Charlotte is $12.99 for BravesVision, MASN, Nationals and Reds

The fee in NC also includes the higher in state rate they have to pay for ACCN. Down in SC the fee is $15.99 as they are also a SEC state.
I'm not sure if they're doing it with those teams, but in some markets they also use the fee to cover the additional cost they have to pay for independents and MyNet stations that picked up full season NHL and NBA rights.

If you go to the TVPromise site, you'll likely be able to get a credit for not getting the Hurricanes and additional Hornets games that air on WITN-D2

Figure DTV that always says is the leader in sports would have come to an agreement by now.
Part of the hold out might be the packaging and price for outer areas like how the Thunder needs sports pack for other states. Hopefully they are also pushing for a guarantee from the teams that they would require whoever wins their local broadcasting rights in 2028 to negotiate with MVPDs. Commercial distribution rights are probably a factor too.

I'm guessing they got a deep discount for the Clippers based on how long it took them to officially announce ClipperVision and their KTLA simulcasts after they were basically handed a multi-year draft death penalty.

The Predators and Pistons channels are using feeds supplied by Scripps Sports

The Heat likely depends on whoever they sign for the Fort Myers DMA, as there's no point in paying a high price for the Heat just for that DMA when WPLG is streaming it for free on their app and website for viewers in the Miami DMA, and they already carry the West Palm Beach station.
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K
The Heat likely depends on whoever they sign for the Fort Myers DMA, as there's no point in paying a high price for the Heat just for that DMA when WPLG is streaming it for free on their app and website for viewers in the Miami DMA, and they already carry the West Palm Beach station.
WINK-D3 (Weather) for Fort Myers

https://www.nba.com/heat/news/heat-...st-partnership-with-wink-in-southwest-florida
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D
DirecTV Satellite Transponder Updates for Nov 04 2026

Comparison of Transponder Data for Nov 04 2026 vs Oct 28 2026:


No changes in system tables for any transponder tuning parameters.

Changes to the use of defined transponders:


2 Previously unused Transponders with current APG records::
Net 15 TID 12 Beam NAT is a National Transponder on D12@103ca, TPN 13
Net 15 TID 17 Beam NAT + PR is a National Transponder on D15@103ca, TPN 18

Stream (PID) counts:

LIVE Streams​
National​
Spot Beams​
Count​
Change​
Count​
Change​
4K​
4​
​
​
​
HD​
266​
2​
1449​
​
SD mpeg4​
144​
​
194​
​
SD mpeg2​
433​
-1​
​
​
RB​
​
​
​
​
Audio​
89​
​
​
​
Push​
26​
​
​
​
Slate​
19​
​
1​
​
​
TEST Streams​
National​
Spot Beams​
Count​
Change​
Count​
Change​
4K​
​
​
​
​
HD​
​
​
1​
​
SD mpeg4​
​
​
​
​
SD mpeg2​
​
​
​
​
RB​
​
​
​
​
Engr Work​
56​
18​
​
​
​


The PID count Excel workbook provides much more count detail.

Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

More details of changes in individual channels will follow in the Weekly Analysis
and Gary Toma's Domestic TPN Map Excel files
Reshuffle setup ?
Weekly Analysis soon
Enjoy
DataDigesters
D
Weekly Analysis for 11/04/2026:
K
Prep for More TPN swaps

NewsMix -> ElectionHQ

MLBEI -> NBALP in the 740s

No sign of the additional CW affiliates that were added to stream a few weeks ago
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K
WINK-D3 (Weather) for Fort Myers
WINK-D3 Fort Myers is testing on the stream server
R
WINK-D3 Fort Myers is testing on the stream server
Could be for the Heat since they have the rights to that.

Its always a surprise to see DTV carry subchannels...
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 12 views
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
451 Replies · 15477 views
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Scott Greczkowski
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Bruce
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
Scott Greczkowski
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Bruce
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
Nebugeater
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.


Just a guess on my part but there may be some value to aquring to get all the retransmision agreements that are in place even though at some point they need to be renewed
Bruce
Bruce
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
If Musk really wants to buy Boost, he might get a great price once Dish Wireless is out of Chapter 11.

Boost just lost 182,000 subs in the 3rd quarter-

M
Is Dish like Iran in one way...they both will totally collapse by end of week :)
Foxbat
Other than the price, my experience with Boost is not that different than what I experienced with my years with Cricket. I will be curious to see what happens if SpaceX takes the reins.