are you using RG-6 coax? and are you running straight to the motor without any switches? and did you verify that the cable is on the correct port of the motor?
no lights, no sound, no cigarettes... this made me think of that old song, can't recall the name or the artist though. oh well
No phone, no pool, no pets... I ain't got no cigarettes. Two hours of pushin' broom buys an 8x12 four bit room... I'm a man of means by no means, King of the Road!
Roger Miller "King Of The Road" Excellent song!
Obviously, Mark should have checked and rechecked many things to ensure that he was certain that the motor was not in operational condition before stating that it was the fault of WSI or their provided equipment.
Our sponsors and most all equipment providers, regardless of being a sponsor here at SatelliteGuys are all quite reputable and provide excellent products. That does not mean that anyone cannot get a defective product, that happens and it is just life, but our sponsors stand behind their products and their reputations by making it right with their customers.
Any disagreements or dissatisfaction with a product should be handled between the customer and the sponsor/seller through a personal, private and direct manner as to give both parties an equal opportunity to correct the situation as opposed to any public and negative confrontations or comments. Such negative discussions do not resolve the problem and they serve no positive nor useful purpose.
Reporting a problem and asking for advice within the forum can be productive, but blanket statements indicating a customer's dissatifaction are usually not going to help resolve any situation, no matter where the fault may be.
RADAR