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sf_user

Last reply Jan 10, 2005 · posted in DISH Network Support Forum

How long to wait for reply from ceo@dishnetwork.com?

Hi,
I've been with Dish for 4.5 years. I signed on for the no-monthly fee DP7200 deal.
The 7200 has been wacky from the start, but i live with my lost recordings and other bugs 'cause I don't pay a PVR fee.

ANYWAY, I emailed ceo@dishnetwork.com for the 1st time this weekend to see if they could offer me an incentive to stay with Dish when I move next week. I have my account set to "DishPause" on Wednesday, and haven't decided if I'll use DishMover or just cancel. I'd be a new sub to D* and TimeWarnerCable in Austin has offered me a good deal if I show 'em my current satellite bill.

I bought a 921 from CostCo, but I calculated it'll cost me $26 a month for Dish HDTV programming and guide info! ($10 HDTV, $6 DIsh Locals for Guide data, $5 mirror fee, $5 PVR fee).

How long does it usually take to get a reply from ceo@dishnetwork.com?

Thanks!

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Lee L

Dec 18, 2004

Back when I was with Dish, I had good success getting a response from Charlie using charlie.ergen@echostar.com . Every other dish employee's address uses this nomenclature so I just guessed and got a response that sure seemed to fit Charlie's style and a follow up from one of his assistants that solved my problem. Now, for all I know, Charlie might have 10 different adresses and they all go to one big mailbox pool before he sees any of them, but it worked for me.

kwajr

Dec 18, 2004

caesar gdi said:
really?? I sent an email in on a Sat and they called me about 20 minutes later and resolved my issue.

yes in fact i went back in forth with them one night first response was with in 20 min

sf_user

Jan 9, 2005

Hi again,
I just moved to Texas and put my account on "DishPause" before moving. TimeWarnerCable has an ok deal here for Satellite subscribers... $40+tax/month for 1 year for 1 HDTV PVR settop box that gets all non-premium channels and HDTV channels and service to a 2nd tv (but no settop box for the 2nd tv), and Showtime (incl. HDTV) free for 6 months. they just want a copy of a satellite bill that's less than 90 days old.

I emailed Dish to see if they would be interested in matching this offer, and received a call within a few hours from a nice lady in Denver (ie-with Dish).

Unfortunately, she didn't seem to up on Dish's promotion (I'm assuming she wasn't intentionally lying). She said Dish is offering the HDTV package free for 6 months only to new subscribers who purchase one of the the Dish "HDTV Bundle's" (Dish HDTV and Dish HDTV receiver). She said she could offer me the HDTV package (TNT HD, ESPN HD, etc) for free for 6 months. That appeared to be the best she was willing to do.

I've got a 7200 and a 921...can take the 921 back to CostCo...just trying to decide if I want to get Dish installed or go with cable.

Bizzach

Jan 10, 2005

sf_user said:
Hi again,
I just moved to Texas and put my account on "DishPause" before moving. TimeWarnerCable has an ok deal here for Satellite subscribers... $40+tax/month for 1 year for 1 HDTV PVR settop box that gets all non-premium channels and HDTV channels and service to a 2nd tv (but no settop box for the 2nd tv), and Showtime (incl. HDTV) free for 6 months. they just want a copy of a satellite bill that's less than 90 days old.

Wow, that actually sounds like a really good deal! I live in TX, so maybe if I get fed up with Dish's crap I'll check that out...

Sparkman

Jan 10, 2005

I did get E-mail & phone responses from my letter to ceo@echostar.com. The gentleman I talked with understood my situation perfectly and did agree to wave all downgrade & cancellation fees when I moved to cable. My sole reason for this was Comcast Sportsnet Chicago & E* failing to add this channel immediately, besdies the fact that they have no plans to add the HD version. I have now gotten Comcast activated & will E-mail my E* contact today to downgrade my service. I am only keeping the HD package, my distant nets that I am grandfathered for, the $5 fee for no AT package, and the $5 fee for a 2nd receiver.

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mheisen

Last reply 50 minutes ago · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

55 minutes ago

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

slow_poke_pete

50 minutes ago

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:44 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply Today at 12:19 AM · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/28/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders

Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
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Weekly Analysis for 10/28/2026:

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Yesterday at 5:38 PM

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DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN	7:00 PM	7:30 PM	8:00 PM	8:30 PM	9:00 PM	10:00 PM
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		Wizards (752) @ Magic
		Bulls (753) @ 76ers (754)
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The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

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dtv757

Today at 12:19 AM

I could be wrong but the only RSN we dont have is NBC SN Philadelphia .

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Neutron

Supporting Founder

Last reply Yesterday at 10:56 PM · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor.

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”

www.hollywoodreporter.com

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long_time_Dish

Yesterday at 5:22 PM

Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...

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meStevo

Yesterday at 5:48 PM

Yeah, this one is tough. RIP.

View: https://www.threads.com/@tismarkart/post/DfF4ONpkYPG

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Mr Tony

Yesterday at 8:50 PM

R.I.P.

mc6809e

Yesterday at 9:28 PM

Rest In Peace

sdfntx

Yesterday at 10:56 PM

R.I.P., Jean-Luc.

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How long to wait for reply from ceo@dishnetwork.com?

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