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Just curious if anyone has had luck with asking questions through the link on MY Voom page. I asked a question a few weeks ago that went like this. Will my programming costs go up by $10 at the beginning of the year 2005? Answer. Good question! I really don't know. You will have to look at your Jan bill for the answer. :shocked
At least I got a answer if somewhat of a smart ass one. But I posed the same question a few days ago on what the policy is for adding a STB and our "Grand fathered" status on programming costs along again with the previous question and have not heard back.
What is the point of a customer service question forum if all you get are a smart ass response or none at all?
Pretty sure I will be going back to Dish here in a couple of weeks. At least there you know EXACTLY where you stand and get a pretty firm answer to your question.
Seems to me Voom really does not give a rat's ass about their current customers or their concerns. They only care about the subscriber numbers and what they can call "New customer " sign-ups.
Thanks for letting me vent.
At least I got a answer if somewhat of a smart ass one. But I posed the same question a few days ago on what the policy is for adding a STB and our "Grand fathered" status on programming costs along again with the previous question and have not heard back.
What is the point of a customer service question forum if all you get are a smart ass response or none at all?
Pretty sure I will be going back to Dish here in a couple of weeks. At least there you know EXACTLY where you stand and get a pretty firm answer to your question.
Seems to me Voom really does not give a rat's ass about their current customers or their concerns. They only care about the subscriber numbers and what they can call "New customer " sign-ups.
Thanks for letting me vent.
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1663 views
Off topic...
Of course, you can always take the following immediate action in order to obtain that great New Customer Offer:
1. Receive verbal approval for $49/$5/6 month from the Escallation Department.
2. They never comply with your e-mail request to disclose the terms & conditions of this undocumented offer (wise to ask for this in writting since the offer is not posted on their website).
3. You contact Installs Inc. and get the name of the Installer.
4. Call the Installer (twice) requesting confirmation of appointment.
5. Your calls are never returned in spite of leaving home, work and cell phone numbers.
6. You cancel installation the prior day because you have no idea who or what is going to show up on your front porch.
7. Installer calls while you're out Christmas shopping and tells you he is running three hours late for an appointment that would have already been 2 hours late if you hadn't already canceled.
8. De-installer calls your promptly and picks up the equipment, on your schedule, 4 days ahead of schedule.
9. You contemplate ordering VOOM under the New Customer offer (which is a crock of crap for existing customers) and, although your order has been closed by Installs Inc., and they have verified that the equipment has been returned, they must wait some unknown period of time for VOOM corporate to close-out your account so you can actually order service.
It's up to you. Of course, please understand that when the DVR finally hits the streets in the next few months, you will most likely have to go through this entire iteration to get one or else be charged a $199 installation fee for a qualified technician to expertly plug your DVR into a 115 outlet.
Of course, you can always take the following immediate action in order to obtain that great New Customer Offer:
1. Receive verbal approval for $49/$5/6 month from the Escallation Department.
2. They never comply with your e-mail request to disclose the terms & conditions of this undocumented offer (wise to ask for this in writting since the offer is not posted on their website).
3. You contact Installs Inc. and get the name of the Installer.
4. Call the Installer (twice) requesting confirmation of appointment.
5. Your calls are never returned in spite of leaving home, work and cell phone numbers.
6. You cancel installation the prior day because you have no idea who or what is going to show up on your front porch.
7. Installer calls while you're out Christmas shopping and tells you he is running three hours late for an appointment that would have already been 2 hours late if you hadn't already canceled.
8. De-installer calls your promptly and picks up the equipment, on your schedule, 4 days ahead of schedule.
9. You contemplate ordering VOOM under the New Customer offer (which is a crock of crap for existing customers) and, although your order has been closed by Installs Inc., and they have verified that the equipment has been returned, they must wait some unknown period of time for VOOM corporate to close-out your account so you can actually order service.
It's up to you. Of course, please understand that when the DVR finally hits the streets in the next few months, you will most likely have to go through this entire iteration to get one or else be charged a $199 installation fee for a qualified technician to expertly plug your DVR into a 115 outlet.
Supporting Founder
Lifetime Supporter
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
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376 views
Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.
DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?
DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?
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945 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2662392 views
Pub Member / Supporter
Lifetime Supporter
I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.
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38 views
I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?
Apologies if this has been covered; I searched and didn't find anything.
Thanks.
Apologies if this has been covered; I searched and didn't find anything.
Thanks.
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360 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/YJjxjYvmQ8s
Direct YouTube Link - Good Bye, Tim! Last WWDC
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/YJjxjYvmQ8s
Direct YouTube Link - Good Bye, Tim! Last WWDC
The official iJustine Website's Website
Buy her book!
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11 views
Pub Member / Supporter
Cutting Edge
WANTED DirecTV LCC
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.
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311 views
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.
Could be out of them I guess ... I'd keep trying, every 3-4 days.I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.
If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.
I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.
Pub Member / Supporter
Lifetime Supporter
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?
As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
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209 views
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
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106 views
Staff member
HERE TO HELP YOU!
House of the Dragon, the prequel to Game of Thrones, premieres on HBO Max on 8/21. I will be warching
www.syfy.com
View: https://youtu.be/fNwwt25mheo
S~
'Game of Thrones' spinoff 'House of the Dragon' fires up release date at HBO, drops new character pics
The wait’s felt a little like watching for a dragon egg to hatch, but HBO’s hugely anticipated Game of Thrones prequel series finally has a release date. House of the Dragon will debut the first of its initial 10-episode season this summer, the network revealed today in a series of tweets that...
View: https://youtu.be/fNwwt25mheo
S~
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5651 views
