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jcarrera
Last reply · posted in Cable Television and Fiber Providers
(And when I just posted this, all paragraph breaks disappeared, it stuck in all kinds of codes which I am not taking the time to go edit-- and it entered as one long unreadable mess. Nice day I'm having.
FIXED..you have to allow javascript to eight 3rd sites for message entering to work right.)

I upgraded internet one level to 20 MB. I still consistently measure out at 15.xx to 16.xx, with a RARE (maybe one in 10 over 2 days) in the 18.xx.

On support calls multiple times, and what a disaster one, well two, of those calls were...routed to escalation, who said the case number I was given was still a basic number--they wouldn't talk to me (&amp;quot;you can't just call into escalation&amp;quot<img src="http://cdn.satguys.us/images/smilies/wink.gif" border="0" alt="" title="Wink" smilieid="4" class="inlineimg" />. That was after getting put there on transfer by my SECOND 40 minute call into regular level because the first guy (who gave me an invalid ticket number) dumped me while transferring to escalation.

By the way, at the transfer-to-escalation point, after getting dumped the first time, I told the 2nd one (after the second 40 minutes of hold--and telling them I was not going to go through, as they wanted to do, ANOTHER 40 min of the same troubleshooting the FIRST idiot had done)--that I didn't want to get dumped again, and have to do all this a 3rd time. He said, no problem, he'd stay on the line. He didn't--he dialed the escalation team and disappeared off the line...I go into a standard wait for the next person queue for a LONG time. Again.

With escalation team (after about 4 minutes of looking at his data, &amp;quot;everything looks fine; don't know why speed is low; trade in your modem.&amp;quot;

Did that. No change. Incidentally, in other calls, if a happenstance measurement hits 18+, they say &amp;quot;80% meets the standard. Bye.&amp;quot; Oh, one of the techs kept saying &amp;quot;I often get 22-23.&amp;quot; Helpful.

Working with BHN or Roadrunner or whoever it is is just such a pleasure. And so easily getting what you pay for-- that's just a wonderful thing.

You can probably detect my opinion of this circumstance. I'm tired. I'm mad. And I don't want to be on hold any more. I'll just stay p***** and take the _______ being delivered to me so effectively. Fighting any more is harder than laying down.
18 Replies · 3277 views
T
take screen shots of your crappy speed tests. (control/print screen then go to paint or something and control-v to paste the screen shot.)
jcarrera
take screen shots of your crappy speed tests. (control/print screen then go to paint or something and control-v to paste the screen shot.)

Good idea! (if they are interested in seeing them)
T
they will be, if there not im sure there manager would be.

I wouldnt be rude about it, just tell them exactly whats going on and back it up by your screen shots for proof. I would also tell them you want a brighthouse tech, not a contractor.
jcarrera
they will be, if there not im sure there manager would be.
I wouldnt be rude about it, just tell them exactly whats going on and back it up by your screen shots for proof. I would also tell them you want a brighthouse tech, not a contractor.

And the order taker I talk to on the phone has the power to ensure that?
T
And the order taker I talk to on the phone has the power to ensure that?

yep.. I have calls all the time that say "bhn tech only".
cpdretired
Supporting Founder
Last reply · posted in DISH Network Support Forum
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
34 Replies · 1638 views
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B
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
Almighty1
This is what I see when it comes to offers on My Account on the Hopper 3 with Hopper Plus and dish.com:

AMC+ 50% off for 3 months (My Account Hopper 3 with Hopper Plus)
AMC+ Free for 3 months (My Account Hopper 3 with Hopper Plus and dish.com)
AMC+ 1 month free (My Account Hopper 3 with Hopper Plus)

Cine y Entretenimie 50% off for 3 months

DOGTV 1 month free (My Account Hopper 3 with Hopper Plus)

DISH Movie Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus and dish.com)

DOGTV 50% off for 6 months (My Account Hopper 3 with Hopper Plus)
DOGTV 1 month free (My Account Hopper 3 with Hopper Plus)

Gallery First Month Free (My Account Hopper 3 with Hopper Plus)

Heartland Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus and dish.com)

Mexico y Mas 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

MGM+ $0.00/Month not saying how long (My Account Hopper 3 with Hopper Plus)

Multi-Sport Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Netflix Standard with Ads, $7.99/month credit toward Netflix Standard with Ads ($.99) month with 24 month DISH commitment
(Only on My Account Hopper 3 with Hopper Plus)

Outdoor Pack 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Paramount+ with SHOWTIME 50% off for three months (My Account Hopper 3 with Hopper Plus and dish.com)
Paramount+ with SHOWTIME 2 months free (My Account Hopper 3 with Hopper Plus)

Playboy TV 50% off for 6 months (My Account Hopper 3 with Hopper Plus)

Republica Dominicana 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

STARZ 50% off for 3 months (My Account Hopper 3 with Hopper Plus)
STARZ $1.99/month for 2 months (My Account Hopper 3 with Hopper Plus and dish.com)

Sudamerica y Mas 50% off for 3 months (My Account Hopper 3 with Hopper Plus)

UP Faith & Family 1 month free (My Account Hopper 3 with Hopper Plus)
S
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
look again mine says free for 1 month
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Almighty1
look again mine says free for 1 month
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

1792131071109.webp
S
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817
wonder why it says that
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Almighty1
look again mine says free for 1 month
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

1792177553912.webp
T
Last reply · posted in DISH Network Support Forum
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
4 Replies · 69 views
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Juan
Not alot of dish customers any more
Foxbat
I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.
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dishstaller
I really dislike change for the sake of change
dishdude
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.
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Foxbat
Supporting Founder Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
17 Replies · 240 views
Ronnie-
Meh. The 4Ks I have will do everything that these do that I need them to do.


Which that's most tech these days for anything released the last four to five years.


It's honestly a testament to how good the previous gen Apple TVs were and are.
navychop
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.
navychop
Outside of gaming, would Joe Sixpack notice any difference?
KAB
KAB
Outside of gaming, would Joe Sixpack notice any difference?
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
S
Don't tell them that. They'll adopt planned obsolescence.
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what. apple's been making money off of software and not hardware for a while
ncted
ever notice your cell phone slows down when you come up for an upgrade
No. Makes me wonder if that is Apple or the carrier. I am on pre-paid, so I never get "an upgrade." I still have my old iPhone 11 Pro as a second line, and it runs iOS 27 just fine. My iPhone Air, which is still a current model, doesn't really seem that much faster in regular use. It is better in other ways, and worse in some ways than the 11 Pro (size), but performance really isn't a big differentiator, especially since I replaced the battery in the 11 Pro. If I had gotten enough storage when I originally bought the 11 Pro, it could still be my primary device with no issues.
ncted
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.
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navychop
apple's been making money off of software and not hardware for a while

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 4 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
2 Replies · 61 views
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Howard Simmons

Another Tulsa King spin off.🙄
dishstaller
Another Tulsa King spin off.🙄
But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city :rolleyes:
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2132 Replies · 214691 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
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dfergie
I liked this episode and a toned down Tony...
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Howard Simmons
Would you rather have LaRoche ???
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Jimbo
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Movie Talk
Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.


View: https://www.youtube.com/watch?v=_-f9OGsKHd4
1 Replies · 16 views
dishstaller
BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.