Thats what I was meaning
This rep was basically saying that my signal has nothing to do with my service going off from weather. She was trying to tell me that if I have a signal str. of 125 its going to shut my service off just as easy if I have a signal str of 50.
I was trying to tell her that all I wanted was to get a higher str. signal cause I know that the higher the signal the better chance I have of making it through a storm with little or no problems.
I mean, just last night we had a tiny rain storm and the sat. 119 signal went from 80 to around 50. So that would mean that if in the SAME storm if I had a starting signal of 110 then the storm would have knocked me down to 80 and that would have been working somewhat well.
She went on to say that the signal I have is the best I can get and I will not be able to get a better signal.
Bottom line, she was either trying to prevent a truck from coming out here or she was really new to the whole dish thing. My thought is she was trying to prevent someone from having to come since I am still in my 90 day period and dont have to pay for them to come out.
Oh well, they are coming so lets hope they can get me a better signal.
Side note, the first tech that came out never actually checked the signal on my box before he left. I , not knowing how to check it yet, didnt think twice about it untill I asked around here. All he checked was that I got the stations I was supposed to and then left.
Edit : Almost forgot, the tech rep wouldnt help me point my dish or fix it myself so I was wondering ... if I am having a problem with the signal from sat 119 what should I think to do to fix that? Meaning, could the dish need to be moved a little or could it be the dish itself?
I am not having much problem with 110 but 119 is always low and gets in the 40-50's in small storms.