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Help me understand my second bill please.
Here are my promotions
$10 for referral
$24 credit for first year
$5 for first reciever
$10 HD credit (not showing up at all)
My charges
My Credits
First bill was $67.77
Next was $96.80
Partial reason for second bill is a UFC fight charged at 44.95
*Second issue...I can not view my paid bills online. IE what I paid.
(where is this found)
I paid for the UFC fight the day it showed up on my bill.
Regardless of what I try and do, I can not get the "right" payment. IE what I shoudl be paying each month with my credits VS what my bill shows.
Here are my promotions
$10 for referral
$24 credit for first year
$5 for first reciever
$10 HD credit (not showing up at all)
My charges
06/29 07/28 CHOICE ULTIMATE Monthly 68.9906/29 07/28 STARZ and SHOWTIME Monthly 24.00
05/29 08/28 DIRECTV HD EXTRA PACK 3 Months Free 0.0006/29 07/28 HD Access Monthly 10.0006/29 07/28 DIRECTV DVR Service Monthly 7.0006/29 07/28 DIRECTV on DEMAND Tune to Ch. 1000 for more info 0.0006/29 07/28 DIRECTV Whole-Home DVR Service Monthly 3.00
06/30 Leased Receiver 5.0006/30 Leased Receiver 5.0006/30 Primary Leased Receiver 5.00
My Credits
06/27 Refer a Friend -10.00 Credit 06/27 12 Month Rebate -24.00 Credit06/27 Online Redemption -5.00 Credit06/29 07/28 STARZ and SHOWTIME 3 Mos of Free STARZ/SHOWTIME -24.00 Credit 06/30 Primary Leased Receiver -5.00 Credit
First bill was $67.77
Next was $96.80
Partial reason for second bill is a UFC fight charged at 44.95
*Second issue...I can not view my paid bills online. IE what I paid.
(where is this found)
I paid for the UFC fight the day it showed up on my bill.
Regardless of what I try and do, I can not get the "right" payment. IE what I shoudl be paying each month with my credits VS what my bill shows.
9 Replies
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1479 views
S
I signed up on May 30th
The 90 days I was told was theoretical. As after 90 days the system no longer prompts them to call me a "new customer" so the supervisor "guesses" that I am eligible after I am no longer "new"
The "rumor" or "thought" is that two years from now, E* nor D* will be charging extra for HD (So why wait)
The 90 days I was told was theoretical. As after 90 days the system no longer prompts them to call me a "new customer" so the supervisor "guesses" that I am eligible after I am no longer "new"
The "rumor" or "thought" is that two years from now, E* nor D* will be charging extra for HD (So why wait)
I signed up on May 30th
The 90 days I was told was theoretical. As after 90 days the system no longer prompts them to call me a "new customer" so the supervisor "guesses" that I am eligible after I am no longer "new"
The "rumor" or "thought" is that two years from now, E* nor D* will be charging extra for HD (So why wait)
Hey Sundrop,
I had originally signed up very close to the time you had, but had put my install off a couple weeks. Seeing your issue, I'm glad I did since it gave me time to cancel and reorder with the HD for life.
Sorry your going to get stuck with a few months of extra HD charges, because I agree, I doubt we'll see HD charges anywhere close to 2 years from now...but who knows. We'll be "paying" for them one way or the other.
Good luck!
Jason
I signed up on May 30th
The 90 days I was told was theoretical. As after 90 days the system no longer prompts them to call me a "new customer" so the supervisor "guesses" that I am eligible after I am no longer "new"
The "rumor" or "thought" is that two years from now, E* nor D* will be charging extra for HD (So why wait)
Thats what I've been presuming.
I guess you could call them back and see what the next person may have to say, or see what StoneCold has to say about it.
He may have a better explanation.
S
I played the CSR roulette today. A total of 3 CSR's. All in, about 122 minutes. Almost 40 of it waiting on a supervisor. Me and the CSR had a few laughs as I worked in a call center for HP notebook support. Its sad really, he told me they get audited like we did and that he will fail this call if audited. Just like our center, you were not allowed to keep people on hold for extended periods without checking back with the customer. They are not allowed to place a call on hold more than 5 times. Therefore he just stayed on the phone with me, I tried to prevent him from having "dead air" time as that is a fail as well...thus we bullshitted about anything I could come up with
The Supervisor, well a typically call center sup. She read what the computer told her. She told me she has no authority to override it. The only part was she said she did not have the authority to escalate the call or issue me a call back. (Weird ass call center not having an escalation team) BUT as the BBB clearly rates them....they are not known for there "customer service"
Oh and a LOL I did kind of upset him when I told him I made $15 for tech support at HP. He said "He could only wish, he could make that much"
I played the CSR roulette today. A total of 3 CSR's. All in, about 122 minutes. Almost 40 of it waiting on a supervisor. Me and the CSR had a few laughs as I worked in a call center for HP notebook support. Its sad really, he told me they get audited like we did and that he will fail this call if audited. Just like our center, you were not allowed to keep people on hold for extended periods without checking back with the customer. They are not allowed to place a call on hold more than 5 times. Therefore he just stayed on the phone with me, I tried to prevent him from having "dead air" time as that is a fail as well...thus we bullshitted about anything I could come up with
The Supervisor, well a typically call center sup. She read what the computer told her. She told me she has no authority to override it. The only part was she said she did not have the authority to escalate the call or issue me a call back. (Weird ass call center not having an escalation team) BUT as the BBB clearly rates them....they are not known for there "customer service"
Oh and a LOL I did kind of upset him when I told him I made $15 for tech support at HP. He said "He could only wish, he could make that much"
Supporting Founder
Since the Reds have there thread we should too!
Last watched Nine inch Nails
Next 3:10 to Yuma
Last watched Nine inch Nails
Next 3:10 to Yuma
5391 Replies
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510648 views
Y
Simple, charming. Entire premise is quite silly but Cary Grant carries it across the line in good fashion.
Simple, charming. Entire premise is quite silly but Cary Grant carries it across the line in good fashion.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=w4lDymQdOo0
Direct YouTube Link - MacBreak Weekly 1047
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=w4lDymQdOo0
Direct YouTube Link - MacBreak Weekly 1047
TWIT's Website
TWIT Live Feed
0 Replies
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6 views
Staff member
Pub Member / Supporter
Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
2143 Replies
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933901 views
Supporting Founder
Lifetime Supporter
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
763 Replies
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167378 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/watch?v=LGA4ZFr-hfo
Direct YouTube Link - I Gotta Stop Following Advice From Reddit
Linus on Facebook
The LTT Store
View: https://www.youtube.com/watch?v=LGA4ZFr-hfo
Direct YouTube Link - I Gotta Stop Following Advice From Reddit
Linus on Facebook
The LTT Store
0 Replies
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8 views
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
119 Replies
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1911 views
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com
Be nice to see a Cowboy headline like that.I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
M
Can we expect to see a new coach if we say "pretty please?"
I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
Can we expect to see a new coach if we say "pretty please?"
Staff member
HERE TO HELP YOU!
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
5556 Replies
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460870 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68543 Replies
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2674104 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=H_t6DHoWkL4
Direct YouTube Link - iOS Today 825-826
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=H_t6DHoWkL4
Direct YouTube Link - iOS Today 825-826
TWIT's Website
TWIT Live Feed
0 Replies
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11 views