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john81

Last reply Jul 9, 2010 · posted in DISH Network Support Forum

Software Fails to Download: 722k on 72.7

Hey gang,

Been having a rough time with my brand new/still unactivated 722k. Have a solid signal on 72.7 on both tuners and have been unsuccessful in getting it to accept a software download, so I can go ahead and have this thing ready for activation.

I first get it to do a check switch, and it passes fine. Signal stays locked (strength is about 40) as well on all conus transponders, including the system update TP: 21. I exit the point dish menu, and it immediately takes me to 061: Vital information being downloaded with "Acquiring the Signal", then goes on to say "Searching for Information" and gets stuck there (waited up to 2 hrs), with a blank progress bar, still at "Searching for Information".

I've tried everything, including a straight feed from the 72.7. I've used it through my DPP44 + Separator. Always strong signal, it even lets me watch ch 101 on TV2! Tried a reset system defaults as well. But it FAILS to download new software!! I have no clue what "Searching for Information" it is looking for. I also don't want to have to return this one, because it took me 2 weeks to get, and I know it receives signal perfectly. I hear the problem is Dish's fault with the Eastern Arc having difficulties getting receiver's to take updates. Should I temporarily swing to Western Arc, for example 129? I want to keep 72.7 for the MPEG4 programming in the future and use it with 129. Or anything else I should try with the 722k itself first?

Any advice is appreciated! Thanks.

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MikeD-C05

Jul 6, 2010

Okay heres the deal. I have had a brand new 722k last year and a brand new 922 this year. They BOTH need to see 119 sat to take the initial software download. Once they complete the download , you can switch to eastern arc setups .

This has been a problem with these receivers for a while now. I had to install a side sat dish for just 119 to fix this problem for both my 722k and my 922 in May when I got it. I spent hours on the phone with DISH techs and I figured out this was the problem . The tech said: Oh yeah they could be the problem and I thought we fixed that bug last year? So in the middle of the night and by a lantern's light , I flipped my side sat to 119 and plugged it into my configuration. I ran the check switch with the 119 hooked in and the receiver took the software download and I was able to authorize the receiver and get it turned on.

skyviewmark

Jul 7, 2010

MikeD-C05 said:
Okay heres the deal. I have had a brand new 722k last year and a brand new 922 this year. They BOTH need to see 119 sat to take the initial software download. Once they complete the download , you can switch to eastern arc setups .

This has been a problem with these receivers for a while now. I had to install a side sat dish for just 119 to fix this problem for both my 722k and my 922 in May when I got it. I spent hours on the phone with DISH techs and I figured out this was the problem . The tech said: Oh yeah they could be the problem and I thought we fixed that bug last year? So in the middle of the night and by a lantern's light , I flipped my side sat to 119 and plugged it into my configuration. I ran the check switch with the 119 hooked in and the receiver took the software download and I was able to authorize the receiver and get it turned on.

I Install 722k's all day long and the software update comes in just fine on 61.5. So not sure why you had to go to 119 for the update.. But there is NO update on 72.7 satellite..

MikeD-C05

Jul 7, 2010

skyviewmark said:
I Install 722k's all day long and the software update comes in just fine on 61.5. So not sure why you had to go to 119 for the update.. But there is NO update on 72.7 satellite..

Well in MY experience it will not work unless the 119 sat is there in the matrix to download the initial software. Even the techs at DISH acknowledged this was a bug that they thought that they had fixed last year. I got my 722k early last year before the so called bug was fixed . I discovered this from the tech early last year that this was a glitch in the software- making it default to 119 ,even if there was no 119 in your check switch matrix. I have had eastern arc 1000.4 dish since I installed it August of 2008. Once I installed the 119 in the matrix , the 722k downloaded the initial software and authorized .

The 922 also defaulted to 119 after every check switch I did with eastern arc setup looking for 119. It would not authorize and turn on for use, until I plugged 119 into the check switch. Once done it downloaded the initial software and authorized and downloaded the guide. After wards I could remove the 119 sat from the matrix and it once again worked with just eastern arc sats, just like the 722k did the year before.

So you can doubt it if you want , but it has worked both times I installed a brand new 722k and brand new 922 dvr in two years. And as you saw the thread starter followed my instructions and his 722k downloaded the software as well with the 119 sat in his matrix.

skyviewmark

Jul 7, 2010

I don't do 922's so I can't say about them. But I have not had any issues with 722k's downloading from the 61.5. And I install them almost every day down here.. That being said, when Eastern ARC first came out, the 722's did have a software glitch that caused them to do funny things during setup due to software already installed untill it got the new software. Those of us that install in Eastern Arc would be in really bad shape if we couldn't get a download on 61.5 and had to put up a 119 dish just for a download.. Not sure why you and Dish think you have to download on 119.. But that just ain't so..

But the original question by the OP was about the 72.7 ... And There is no software download on that satellite..

teh_duke

Jul 9, 2010

I've always used a simple 1000.4 and 622/722/k install. Never had to run a 119 wing just for downloads.

Granted, I use 77 tp1 to get downloads.

MikeD-C05

Jul 9, 2010

AS I have said the bug was a problem for the 722ks back in early 2009 when the 722ks FIRST came out. That bug has since been FIXED on the 722ks according to the techs at DISH. IT is still a bug for the 922 as of May. As for the topic starter trying to download off of just 72.7, I didn't catch that. I thought he was trying to download off of an eastern arc dish and couldn't get past the authorize screen which defaults to the 119 sat. This is exactly what I just went through in May when I tried to install my 922 and last year in February when I got my 722k. Both receivers would not take the initial software download off of 61.5 sat either. But as you saw , once he pointed to 119 , just like I did, he got his initial software download and the receiver authorized.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 21 minutes ago · posted in SiriusXM Satellite Radio

SiriusXM announces 25 Holiday Channels for 2026

Some of the channels start next week.

SiriusXM Delivers the Soundtrack to the Holidays with Its Festive Lineup of 25 Handcrafted Seasonal Music Channels

Lineup features channels produced and presented by celebrated personalities and iconic brands, including Jimmy Fallon, Hallmark,…...

investor.siriusxm.com

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comfortably_numb

54 minutes ago

My favorite is probably Holiday Pops.

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48 minutes ago

It's not even Halloween yet.

Scott Greczkowski

21 minutes ago

I like the Jimmy Fallon channel. This will be its third year. I like that it's all fresh each year. Also fun when he pops on live from time to time.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 29 minutes ago · posted in The Chit Chat Club

At least 64 dead in Spanish passenger train collision

Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

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ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

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Jimbo

29 minutes ago

dishstaller said:
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 32 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Today at 9:28 AM

Show Don't Tell - Rush

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Today at 10:41 AM

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32 minutes ago

If Love Must Go - Dobie Gray

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osu1991

Pub Member / Supporter

Last reply Today at 10:09 AM · posted in The Chit Chat Club

Susan Saint James, Emmy-Winning Star of 'Kate & Allie' and 'McMillan & Wife,' Dies at 80

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Bobby

Yesterday at 5:01 PM

Rest in peace.

sdfntx

Yesterday at 7:39 PM

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FTA4PA

Yesterday at 8:53 PM

R.I.P.

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Today at 10:09 AM

My Mom was a huge McMillan & Wife fan.

RIP

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Pub Member / Supporter

Last reply Today at 10:07 AM · posted in Local Radio Discussion

House Passes AM Radio For Every Vehicle Act

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dishdude

Sep 18, 2026

It's probably been 2 decades since I've listened to an AM radio station. Very rarely listen to FM any more.

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dishstaller

Yesterday at 10:41 AM

dishdude said:
Very rarely listen to FM any more

That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

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Jimbo

Yesterday at 11:03 AM

dishstaller said:
That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

dishstaller

Yesterday at 12:29 PM

Jimbo said:
Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

No, just regular FM stations. One is the country station I mentioned and the other is a Talk Radio station which used to get fantastic results but honestly, since the death of Rush Limbaugh, talk radio just doesn't do as well. There were two guys who had an early morning show which was hugely popular here in the southeast but one of them retired a couple years ago and the show just doesn't garner the same numbers as it used to.

slow_poke_pete

Yesterday at 5:35 PM

Haven't listened AM or FM in years

harshness

Today at 10:07 AM

Jimbo said:
If Not, why not, because it's not Local ?

You knew the answer before you asked it.

I can't recall having encountered a local ad on Sirius, and I don't imagine it is any different on XM.

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

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DIRECTV Transponder Map ~ Data 10/21/2026

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National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

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Offline Records
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DirecTV Satellite Transponder Updates for Oct 28 2026

Comparison of Transponder Data for Oct 28 2026 vs Oct 21 2026:

No changes in system tables for any transponder tuning parameters.

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1 Transponder cleared of all Streams::
Net 15 TID 12 Beam NAT is a National Transponder on D12@103ca, TPN 13

2 Previously unused Transponders with current APG records::
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4K	4
HD	264		1449
SD mpeg4	144	-1	194
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Slate	19		1

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4K
HD			1
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SD mpeg2
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Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

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and Gary Toma's Domestic TPN Map Excel files
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Today at 7:26 AM

Weekly Analysis for 10/28/2026:

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JSheridan

Lifetime Supporter

Last reply Today at 1:01 AM · posted in DISH Network Support Forum

All DMA's now Western Arc

I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.

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Strega

Friday at 10:01 PM

Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

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Jimbo

Friday at 11:17 PM

Strega said:
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

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Mister B

Saturday at 7:35 AM

Jimbo said:
Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

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slow_poke_pete

Monday at 10:40 AM

Mister B said:
I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

can't forget the little blue m&m's

Reactions: Almighty1, charlesrshell and telstar_1

charlesrshell

Monday at 11:23 AM

slow_poke_pete said:
can't forget the little blue m&m's

That's what my wife calls my Viagra!!

Reactions: Almighty1, slow_poke_pete, MikeD-C05 and 2 others

telstar_1

Monday at 8:12 PM

Why didn't Charlie end up launching starlink

Reactions: charlesrshell

slow_poke_pete

Yesterday at 2:09 AM

charlesrshell said:
That's what my wife calls my Viagra!!

My gf is 29 years younger than me :shh

Reactions: MikeD-C05, charlesrshell and HipKat

Almighty1

Yesterday at 4:04 PM

telstar_1 said:
Why didn't Charlie end up launching starlink

He does not have the resources aka $$$ compared to Elon Musk as in reality, Elon can eat Charlie for lunch or even mop the floor with Charlie if he wanted to.

Reactions: charlesrshell

slow_poke_pete

Yesterday at 4:58 PM

ment to 20 yrs dam phone

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BradleyD

Yesterday at 11:57 PM

Dish should use both satellite and internet like they do now for all channels. Use either or or both.... like now but subscribers could choose something like internet only, or sat only, or both.

Reactions: charlesrshell

slow_poke_pete

Today at 1:01 AM

BradleyD said:
Dish should use both satellite and internet like they do now for all channels. Use either or or both.... like now but subscribers could choose something like internet only, or sat only, or both.

They have sling tv wich sucks ass it needs a major upgrade

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