The wire is good... comes directly from dish on roof... ebms1: I only get two options for the switch.. swm and multi... so if I change it to multi it should work??? just got to keep trying?... I did notice every time I restarted the receiver it did not save my dish type (18" round).. but thanks, I'll give that a try!!!
As mentioned above, you said your using a SWM set up now.
IF that is correct, you need your Power Inserter (PI) to get any power to the LNB, till then you will not show any thing.
IF your PI is in place, then when you go thru the Reset Sat Recvr process, when you get to the screen that asks for the Dish type, the SWM set up SHOULD default to the SWM set up.
IF this is NOT happening, if you can change it, it should be set for Slimline 3S or Slimline 5S (I think the SWM once had a 5 lnb setting as well, but don't remember for sure).
So your gonna want it set for probably Slimline 3S for "Dish Type" and "Switch Type" will now be "SWM" not multiswitch.
Tuners would be Dual if your using a DVR, Single otherwise.
You said inan earlier post that you were using a SWM set up.
Now if your using an 18" set up like also mentioned I think, that's entirely different.