I've been with Dish a very long time (2001 I do believe), in three different houses. I've been happy with them for the most part, REALLY enjoyed the DVRs we had (how did I live without them??), and for the most part, their service has been good to excellent.
IN this particular home, I went with DishHD, got Dish America Gold, and except for a freaky ViP722 reset that wiped out all my recorded shows, it's been pretty darned good...
Except that I don't get The SPEED Channel, and BBC America.

I'd also like to get more than one HD movie channel (Encore, tho nice, isn't much). Plus, I'm paying $65 a month for a lineup that's exceeded by the America's Top 200 package, for only $40 a month, and it includes the channels I want. Plus, DAG doesn't have any of the music channels at all.

:
Simply put, I'm not getting the value I'd like to get, and I want to change.
Question is, how?? I've tried the online chat (fail), I haven't called yet, but I suspect I'll get another outsourced job rep, who won't understand Engrish too well, and won't deviate from the script. And I'd rather go in armed with ALL the ammo I can bring to bear, rather than trust to blind luck to find the right person(s) to get me thru the process.
So, thanks in advance for any advice... :up