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C
Last reply · posted in DIRECTV General Forum
Hi all, new poster here.

Had my Directv moved from my old apartment to my new apartment two days ago. Installer came out, did a nice job apart from using HUGE brackets on the porch railing that hang out over the balcony.

Yesterday I get a call from the property manager. The comcast guys needs to get into my unit b/c the Directv installer cut the lines in my attic that supply multiple apartments around me.

Comcast is here now, says it's going to take 3 of their guys 3 hours to get all the lines fixed. There are at least 3 surrounding units that have had their cable cut. I've placed a service complaint with Directv, and am expecting a call from the local supervisor shortly.

What do you guys think is reasonable compensation for the error, in addition to me having to take the day off of work for Comcast to be in my unit?

Thanks for your thoughts
14 Replies · 2294 views
C
Thanks for the replies, Comcast got my neighbors working. So far, 4 "service requests" to DirecTv with promises that the local office will call me. No calls so far. How would you guys escalate this as it seems clear that the local guys are blowing me off?
Jimbo
Thanks for the replies, Comcast got my neighbors working. So far, 4 "service requests" to DirecTv with promises that the local office will call me. No calls so far. How would you guys escalate this as it seems clear that the local guys are blowing me off?

Essentially it is D*s problem, but I would imagine they would contact Comcast and pay them to fix the repair.

Sounds to me like they quoted you a sky high figure ...... 3 guys 3 hours ? then you said that they had the other taken care of now, Did it take 3 guys 3 hour to do this repair ?

Chances are they toned the lines out and spliced it.

I'm not sure what the Installer(s ) were thinking or WHY they cut into a line in the attic in the first place.

They should be able to Tone the lines back without any trouble.
M
Maybe DirecTV missed an opportunity to land three new customers. They should have contacted them, apologized and offered them free service and equipment with the top package for a year. Instead of judging the company by that installer, those folks would be singing DirecTV's praises for making it good. Even if they had to compensate Comcast it would still be good public relations.
stonecold
Again you have to call and be very specific and ask to file a damage claim. asking to have someone call you back will often get you no where. Damage claim will at least get you any money comcast might charge you.
Jimbo
Again you have to call and be very specific and ask to file a damage claim. asking to have someone call you back will often get you no where. Damage claim will at least get you any money comcast might charge you.

Comcast should NOT charge him anything.
The bill should go to D* or the installation company.
stonecold
Comcast should NOT charge him anything.
The bill should go to D* or the installation company.

it is incase that they do.
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 0 views
T
Last reply · posted in DISH Network Support Forum
I was bewildered with all the new DISH TV "Bonus View" channels, so I put together a web page table with all the info I could find. It's at:

https://anythingpeaceful.org/dishtv/DISH_TV_Bonus_View_Channels.html

Here's a partial screenshot of the table, as sorted by Channel Name. (You can click on a column header to sort.)

screenshot.jpg


If you have any corrections or suggestions, please post here.
44 Replies · 5931 views
T
Paranormal Files back in business:

1788455787917.webp
T
Two new Bonus View channels Added today:

pic.webp


And two Removed:

pic2.webp


My full list is at: DISH TV "Bonus View" Channels

Thanks to Pat for the heads up.
T
One Bonus View channel added today. And one correction (on my part):

added and corrected.webp


One Removed:

removed.webp


My full list is at: DISH TV "Bonus View" Channels

BTW, not a Bonus View item, but there was a temporary channel 304 Spooktacular added, I imagine just for the Halloween season.

Thanks again to Pat for the many tips.
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T
Three new Bonus View channels today:

pic.webp


My full list is at: DISH TV "Bonus View" Channels

As always, thanks to Pat for the tips.
T
Four Bonus View channels removed today:

pic1.webp
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Van
Van
Last reply · posted in What's Cooking?
Who says dinner or lunch has to be the only good meals of the day?

Honey butter grits with scrambled eggs and grilled boneless pork ribs on flakey biscuits washed down with cranberry juice.
6635 Replies · 380127 views
TRG
TRG
2 egg burrito with bacon and a side of hashbrowns. Coffee.

1645.webp
TRG
TRG
Breakfast Quesadillas. Grilled flour tortilla filled with scrambled eggs, hash browns, chopped green chile, cheddar & Jack cheese and bacon. Coffee.

q.webp
Bobby
Taco omelette. 3 eggs, taco meat from yesterday, diced green chilis, cheddar cheese, chopped red onion, avocado, black olives, chopped tomato, La Victoria Salsa Brava.

This one was really, really good!
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dfergie
Thought I was getting a Chorizo and egg burrito (marker had rubbed off)but was a roast beef/potato I made up before hunting this morning.
Btw every morning at camp I cooked my homemade Chorizo and scrambled eggs plus sausage side while my brother brought bacon. (they liked both the beef and pork versions)
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TRG
TRG
Thought I was getting a Chorizo and egg burrito (marker had rubbed off)but was a roast beef/potato I made up before hunting this morning.
Btw every morning at camp I cooked my homemade Chorizo and scrambled eggs plus sausage side while my brother brought bacon. (they liked both the beef and pork versions)
I had a chorizo and egg burrito for you. With lots of green chile and cheese of course.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68647 Replies · 2679649 views
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gms49ers
The Show Must Go On - Pink Floyd
Bobby
If Love Must Go - Dobie Gray
FTA4PA
Drift Away - Dobie Gray
long_time_Dish
Throwing It All Away - Genesis
dishstaller
All I Need is a Miracle - Mike + The Mechanics
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
29 Replies · 1602 views
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Almighty1
So after some heavy research, it looks like the issue I mentioned with the DISH 50.0/52.0/54.x remotes where on the 50.0/52.0 remotes, the dedicated TV Power button or on the 54.x remotes where it is using the TV button on the side followed by Power works correctly on a Hopper 3 which runs Linux but not on a Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 which are Android TV (ATV) has to do with the Android TV software itself. In all instances, the remotes had always sent out a dual RF and Infrared signal when the TV Power signal is sent from the remote. The Hopper 3 without the Plus would ignore the incoming RF power packet signal which is identified as a TV-specific toggle event, and does not trigger a system-wide standby state. The Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 as Android TV devices initially worked the same way as well up to sometime in 2025 as there was the legacy pass-through mode in the original software versions used since the Hopper Plus/Joey 4/Wireless Joey 4 launch, the receiver's underlying software essentially ignored the secondary RF payload that the 50.0/52.0/54.x remotes blasted out whenever the TV Power signal was sent. The Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 recognized it was a TV-specific command and discarded the RF packet, letting the standalone IR signal do its job on the tv.

When the software for the Hopper Plus, Joey 4 and Wireless Joey 4 were updated in 2025 and newer versions of the software for those Android TV (ATV) devices, it overhauled how the receiver handles remote commands to tighter integrate the Android TV environment which resulted in the software starting to treat any RF power toggle payload as a global command. As the newer software verion(s) no longer filters out the concurrent RF blast from the 50.0/52.0/54.0 remotes, the moment one sends a TV Power signal from the remote, the Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 catches that unintended RF payloadand interpets it as a command to drop the system into standby.

The fix is really simple since the Android TV (ATV) software for the Hopper Plus, Joey 4 and Wireless Joey 4 just needs to be programmed to drop or ignore the specific RF power packets associated with the TV Power signal sequence.

The problem could also be at the remotes firmware as the remote's firmware has an engineering defect. When you try to turn off the TV, the remote's internal code mistakenly triggers its RF transmitter alongside its IR transmitter. It should only be firing the IR light blast. Because it forces a simultaneous broadcast, the remote's firmware is the original source of the problem.

The Hopper Plus, Joey 4 and Wireless Joey firmware has a filtering defect. Good software design dictating peripheral inputs should include "error handling"—rules that tell the system what to do with messy or unintended commands.
• The legacy Hopper 3 firmware has proper error handling; it sees the remote's rogue RF packet and safely ignores it.
• The Android TV firmware in the Hopper Plu, Joey 4 and Wireless lacks this filtering logic. It blindly accepts the rogue RF packet and misinterprets it as a legitimate signal to force the entire system into standby.

If the remote didn't have a firmware bug, it wouldn't send the phantom RF signal. If the Android TV (ATV) device being the Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 didn't have a firmware bug, it would cleanly ignore the signal just like the Hopper 3 does.

brittanygarden and Rick Durham
rvvaquero
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.
GRB1959
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.

This is exactly the same issue I was having as I had the Hopper 3 and 54 remote without the Hopper Plus and the symptoms were virtually identical to yours.
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ERSanders
We have had a corolary problem in this and the prior s/w. Using several different 40.0 remotes (yeah, we're old), when one pauses a live or recorded show it becomes a crap shoot whether it will step foreward the 30" as requested, jump to the end, or restart the episode. Tried the famous 60" reboot to no avail and have decided to live with it vs. a receiver swap risk.
T
I think there's a change to the "skip forward 30 seconds". With CBS that does not have auto-skip, if you stack up a bunch of 30 second forwards it seems to stop when the kangaroo signaling the end of the commercial break appears.
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Phone & Tablet Zone
We were up in Pigeon Forge, TN a month ago and we couldn't get anything on our phones to work on mobile data...the Ookla speed test app couldn't even do a speed test. I have an older 13 and went into my settings and turned off the 5G, making it use LTE exclusively....did a speed test of over 300mbps so obviously the 5G bands were overwhelmed. Anyway, tried to do the same thing on my Wife's 15 and the cellular data options tab simply wasn't there. Any of you run into this? We've on Verizon
0 Replies · 15 views
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
9 Replies · 153 views
meStevo
First 2 eps out and it's unsurprisingly great to watch Paul Bettany and James Spader work.
osu1991
Watched the first episode and enjoyed it.
Foxbat
James Spader gets the best lines so far. I'm enjoying this series.
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osu1991
Finished the 2nd episode tonight. I'm really liking it so far.

Still hate weekly releases though, especially the way Disney and HBO do it waiting until 8pm to premiere it.
Foxbat
Apparently I'm not a big enough nerd🤓 since I did not read every Marvel Comic Book ever published. If I had, I might be comparing the comics' version of events compared to what's transpiring in "Visionquest". So, I am enjoying the series a lot, not weighed down by previous expectations, knowing only the Avengers MCU movies and the "Wandavision" / "Agatha All Along" TV series.

I found the Mr Know-it-All channel from his discussion about "Star Trek: Strange New Worlds" and he's been gleefully picking these episodes apart, referencing the Marvel comics from the 1939 on. Turns out A.I. has been around since before World War II, at least in the comics. (Robots before that, yes, yes.) This show is going back into the archives.
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TheForce
Supporting Founder Pub Member / Supporter
Last reply · posted in The Phone & Tablet Zone
It's time for my wife to get a new iphone as her iphone 12 is getting weak battery life test says 70% compared to when new. But it is beginning to show signs of screen freezing as well.
211 Replies · 15147 views
Foxbat
It may be the year to update my 13 to the 15.
Foxbat
BTW, iOS 26.1 is now out for iPhone, along with the OS 26.1 updates for all other supported Appley iDevices.
osu1991
Bought a Motorola G Power 5G android phone as a spare and to use for some work stuff. Was tired of work stuff cluttering up my iPhone 16 Pro. Didn't take long to remember why I originally went to an iPhone. 4hrs doing updates to step up from Android 14 updates to Android 15 and latest updates for 15. Ads on the Play store above the app I searched for is something I don't really remember from the last android phone I had 13-14 yrs ago. Face ID on iphone has spoiled me too.

I just wanted a cheap phone mainly for work pictures or I would have got an 17 Pro and used my 16 for work stuff, but no need to spend that kind of money. I don't even have cellular service on the Motorola, just using it on WiFi and added my google voice number to it with the app.
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Foxbat
Apple released their 2025 Holiday video. Friendly forest fauna find forgotten phone…
​

There's also a behind the scenes "Making of" video, too:
​
Foxbat
BTW, iOS 26.1 is now out for iPhone, along with the OS 26.1 updates for all other supported Appley iDevices.
BTW, iOS 26.3 is now out for iPhone, along with the OS 26.3 updates for all other supported Appley iDevices.
1770953531617.png
Foxbat
It may be the year to update my 13 to the 15.
Apple made me an offer I couldn't refuse. For whatever reason, they bumped up the Trade-in value of my iPhone 13, first to $180, and just recently to $195. So I took the Apple Cash from Apple card savings and the $195 trade-in and have a shiny new iPhone 17 nothing. The base 256 GB is more than enough for my needs.

Now I'm on the lookout for a leather case for it…
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Foxbat
My iPhone 17 is now running iOS 27.2 (whatever happened to 27.1.x?) and it looks like all the other Apple devices that can are releasing 27.2 (looks like it came out Monday)