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earth station
Last reply · posted in DISH Network Support Forum

I swear this is B.S.

I've got a DHA customer w/ 522 & two 510s. He has talked to the call center multiple times about upgrading to an 811, and they tell him he would have to buy an 811 for $500. He asked numerous times why he can't lease one, or exchange one of his other boxes to stay within the 4 tuner limit. They said we don't have to give you a reason.

I called myself cause I'm not satisfied with their B.S. They said he can't have one because there is not a current promotion for existing DHA customers to upgrade to HD.

I see DISH work orders everyday for 811 upgrades for existing lease customers. I've been in homes installing 811s w/ customers that have a 522 or 322. I don't understand what the deal is?

I've yet to determine if CEO@Dish is even worth writing to.
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DigitalDave
This is all very peculiar because it happened to me also! I think that there is either a serious communication problem in the India customer service center, or the csr's get a commision of hardware sales. Having read of this problem on other forums, as well, I was prepared for the " you are not qualified to get the 811 lease upgrade, but we will sell you one..." even though the "my account" page on E*.com said I WAS qualified. So I interrupted the CSR, named Violet, and told her that I was going to call back to get someone else who could correctly process my upgrade. She said that changing CSR's would not solve the problem. I waited 20 minutes, then called the service desk again and spoke to Eddie, who DID process my 811 lease upgrade without any problems.

This is happening to too many people and CEO's at E* should fix it.

Dave
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BFG
BFG
Yes, dish's leasing policy is the craziest thing in the world. You can get whatever you want when you sign up but once you pick your equipment, that's what you're stuck with. Dumbest thing ever. They should let you switch your equipment at anytime...
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bcshields
bcshields
Dish needs to modify their DHA agreement to allow for such changes. Currently they don't and the cust is stuck with what they have until a year is through.

I mean, what's the point in trying to upsell a customer if they can't upgrade their equipment... I thought Dish WANTED high end customers??

I don't see what the big deal is all about. Make the cust pay a simple upgrade fee to cover some of the expenses and be done with it.
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E
earth station
I think it's a conspiracy. DISH doesn't want their customers flocking to HD!
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PILMAN
PILMAN
I talked to there supervisor who I believe was Indian as well and they told me I don't qualify because my mother was late 6 times on her bills, now I have to wait another 6 months to qualify, wonderful, I'm gone with dish, i'm moving to directv this is Bullsh!t.
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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sdfntx
sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
long_time_Dish
Take The Money and Run - Steve Miller Band
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EatMyVolts
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
long_time_Dish
The Long Run - The Eagles
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ClarkGable
ClarkGable
Long Train Runnin' - The Doobie Brothers
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Click to expand...
Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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S
slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI in the NYTimes Cooking App

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=mGXuqH0DqDs


Direct YouTube Link - AI in the NYTimes Cooking App
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Responses to PHP Flash Alert

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=psVDWmJn7e8


Direct YouTube Link - Responses to PHP Flash Alert
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Apple's Jump Into the Touchscreen Laptop Market

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=rLJZNojY-Os


Direct YouTube Link - Apple's Jump Into the Touchscreen Laptop Market
TWIT's Website
TWIT Live Feed
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Lon.TV
· posted in Lon.TV

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=pYnl79ronhs


Direct YouTube Link - Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !
The Official LON.TV Website
Lon on Facebook
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