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Hi,
I'm new here, so hello! I just posted a topic about the EBS tests playing multiple times.
Anyway, I have another question. Does it help to make a complaint about something to Insight?
We just moved into a new house about 2 weeks ago. We set up the appointment for cable, phone, and internet install about a month before we actually moved. We were moving in on a Saturday, so we set it up for the day before, on Friday. They said they would be there between 11:30 am and 2:30 pm. A guy finally shows up after 2:00 pm, a young guy, who acted like he did not even want to be here to start with. I previously used satellite, so I knew nothing about how the cable, phone, and internet worked. I just knew where I wanted everything.
So the guy was not helpful at all, and I was showing him the phone jacks. (I didn't know you only needed to plug the phone into the modem). So he tells me they don't fix inside wiring, that it would cost $75.00 more to fix a phone jack. He didn't even tell me that I didn't need the phone jack, so I'm sitting there thinking, well, what do I do now? He's just basically standing there looking at me, like I'm supposed to know what to do.
Then, he gets a call on his cell phone, and says "I don't have time for this, I have to go pick up my kids". He told me this with a bad attitude. He was smug and rude, and acted as if I had asked him come to over to do me a favor or something. He had only been here less than 10 minutes. So he says they will send someone else. The other guy shows up almost 2 hours later. Another young guy, probably no older than 20 or so, if that. He's not helpful either, he tells me I can't have cable in two of the bedrooms, because the lower half of the house is made of creek rock.
He doesn't tell me that the phone will plug up to the modem, and he was trying to tell me that my computer had to be in the living room by the phone. I didn't want my computer in the living room. I have a laptop I use, and my two daughter had computers they wanted in their rooms.
Well, I'm just totally confused, because, he was basically telling me that everything I wanted wasn't going to work. So I'm thinking that, well, I can't have a phone, I can't have computers where I want them, and I don't get cable in most of the places I wanted. So I was like "what am I paying $190.00 for then?"
If there were any solutions to anything, he wasn't telling me any of them. I was getting frustrated because I didn't know what he wanted me to say or do. All I knew was that he was supposed to be there to put in phone, cable, and internet. I didn't know any of the technalities of the process, couldn't he of told me? I made sure we already had the tvs, and computers there, in the places we wanted them, and I had the money ready to pay. I told him I was dumb about all of this, and that I was already frustrated because the other guy had left. He interrupted me, got an attitude, and said "ma'am, that is a good friend of mine, and he had a family emergency". I had not insulted his friend, or anything, I had been very nice, but confused up to this point. I had already waited hours for them, and I had to go to the old house to get the truck we rented loaded up for the next morning. So I was nervous in general.
I am usually a very shy person, and I never say anything to anyone. I'm the type of person that most people usually walk all over. I have a social phobia, so I am not one of those people who complain and argue. But the last guy, and this guy's attitude just made me so angry. I told him, "you know what?, you can talk to my mother about the rest of it, because your just pissing me off" I said that I didn't care if the other guy was his friend, and that I had alot of problems going on myself. It was just the attitudes of these guys that they gave off, like I was putting them out or something. I shouldn't have told the guy he was pissing me off, that's something I never do. So, he goes outside, and tells my mother that he needed to call his supervisor, because I yelled at him.
So finally, my mother kept asking him enough questions, to finally figure out that we didn't need the phone jack repaired. So he goes downstairs, says that the wall I wanted to put my tv at will not do, because that line is dead. So I had to move the tv to the opposite wall. He says my daughter can't have cable in her room at all, because of the creekstone on the outside of the house (only the lower half s creekstone). He moves my other daughter's tv to the opposite wall. My downstairs cable box looks really old, and scratched up. The one my daughter has upstairs is new and digital. But I guess I'll have to live with that.
I really wanted my other daughter to have cable in her room, but he said it wasn't possible, so I guess it's not? Anyway, he got done with everything a little after 10:00 pm. We had been there since 10:30 am, and we didn't have any food in the house yet. We were all hungry, tired and upset. We lost alot of time for packing and loading the truck. We were too tired to do much.
So Insight said they would take $45.00 off of the first bill. So I guess that's something.
Is it really not possible to put cable in my daughters room? Couldn't the line have been put in above the creekstone, even if it came out in the upper part of the wall? It looks like there could have been some way. I called about the old box I have downstairs in my room, they said that some of their boxes are returns or refurbished. They didn't offer to replace it or anything.
Well, I hope most Insight technicians are not young punks with attitudes like those guys were. Sorry to say that, but they really were. They were not helpful, didn't explain anything, and they had bad attitudes like they were being put out.
I had cable years ago, and the technicians were all usually helpful, and friendly. I guess they don't require them to have people skills anymore.
I'm new here, so hello! I just posted a topic about the EBS tests playing multiple times.
Anyway, I have another question. Does it help to make a complaint about something to Insight?
We just moved into a new house about 2 weeks ago. We set up the appointment for cable, phone, and internet install about a month before we actually moved. We were moving in on a Saturday, so we set it up for the day before, on Friday. They said they would be there between 11:30 am and 2:30 pm. A guy finally shows up after 2:00 pm, a young guy, who acted like he did not even want to be here to start with. I previously used satellite, so I knew nothing about how the cable, phone, and internet worked. I just knew where I wanted everything.
So the guy was not helpful at all, and I was showing him the phone jacks. (I didn't know you only needed to plug the phone into the modem). So he tells me they don't fix inside wiring, that it would cost $75.00 more to fix a phone jack. He didn't even tell me that I didn't need the phone jack, so I'm sitting there thinking, well, what do I do now? He's just basically standing there looking at me, like I'm supposed to know what to do.
Then, he gets a call on his cell phone, and says "I don't have time for this, I have to go pick up my kids". He told me this with a bad attitude. He was smug and rude, and acted as if I had asked him come to over to do me a favor or something. He had only been here less than 10 minutes. So he says they will send someone else. The other guy shows up almost 2 hours later. Another young guy, probably no older than 20 or so, if that. He's not helpful either, he tells me I can't have cable in two of the bedrooms, because the lower half of the house is made of creek rock.
He doesn't tell me that the phone will plug up to the modem, and he was trying to tell me that my computer had to be in the living room by the phone. I didn't want my computer in the living room. I have a laptop I use, and my two daughter had computers they wanted in their rooms.
Well, I'm just totally confused, because, he was basically telling me that everything I wanted wasn't going to work. So I'm thinking that, well, I can't have a phone, I can't have computers where I want them, and I don't get cable in most of the places I wanted. So I was like "what am I paying $190.00 for then?"
If there were any solutions to anything, he wasn't telling me any of them. I was getting frustrated because I didn't know what he wanted me to say or do. All I knew was that he was supposed to be there to put in phone, cable, and internet. I didn't know any of the technalities of the process, couldn't he of told me? I made sure we already had the tvs, and computers there, in the places we wanted them, and I had the money ready to pay. I told him I was dumb about all of this, and that I was already frustrated because the other guy had left. He interrupted me, got an attitude, and said "ma'am, that is a good friend of mine, and he had a family emergency". I had not insulted his friend, or anything, I had been very nice, but confused up to this point. I had already waited hours for them, and I had to go to the old house to get the truck we rented loaded up for the next morning. So I was nervous in general.
I am usually a very shy person, and I never say anything to anyone. I'm the type of person that most people usually walk all over. I have a social phobia, so I am not one of those people who complain and argue. But the last guy, and this guy's attitude just made me so angry. I told him, "you know what?, you can talk to my mother about the rest of it, because your just pissing me off" I said that I didn't care if the other guy was his friend, and that I had alot of problems going on myself. It was just the attitudes of these guys that they gave off, like I was putting them out or something. I shouldn't have told the guy he was pissing me off, that's something I never do. So, he goes outside, and tells my mother that he needed to call his supervisor, because I yelled at him.
So finally, my mother kept asking him enough questions, to finally figure out that we didn't need the phone jack repaired. So he goes downstairs, says that the wall I wanted to put my tv at will not do, because that line is dead. So I had to move the tv to the opposite wall. He says my daughter can't have cable in her room at all, because of the creekstone on the outside of the house (only the lower half s creekstone). He moves my other daughter's tv to the opposite wall. My downstairs cable box looks really old, and scratched up. The one my daughter has upstairs is new and digital. But I guess I'll have to live with that.
I really wanted my other daughter to have cable in her room, but he said it wasn't possible, so I guess it's not? Anyway, he got done with everything a little after 10:00 pm. We had been there since 10:30 am, and we didn't have any food in the house yet. We were all hungry, tired and upset. We lost alot of time for packing and loading the truck. We were too tired to do much.
So Insight said they would take $45.00 off of the first bill. So I guess that's something.
Is it really not possible to put cable in my daughters room? Couldn't the line have been put in above the creekstone, even if it came out in the upper part of the wall? It looks like there could have been some way. I called about the old box I have downstairs in my room, they said that some of their boxes are returns or refurbished. They didn't offer to replace it or anything.
Well, I hope most Insight technicians are not young punks with attitudes like those guys were. Sorry to say that, but they really were. They were not helpful, didn't explain anything, and they had bad attitudes like they were being put out.
I had cable years ago, and the technicians were all usually helpful, and friendly. I guess they don't require them to have people skills anymore.
2 Replies
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4653 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/watch?v=aV81SqB6HQg
Direct YouTube Link - NVIDIA Told me How to Benchmark RTX Spark
Linus on Facebook
The LTT Store
View: https://www.youtube.com/watch?v=aV81SqB6HQg
Direct YouTube Link - NVIDIA Told me How to Benchmark RTX Spark
Linus on Facebook
The LTT Store
0 Replies
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1 views
Supporting Founder
Lifetime Supporter
For the naysayers who did not think this service would make it, just added another 4.9M subscribers and that was after the removal of 1.2M Russia subscribers.
This is even better, Paramount+ revenue grew 120% and Subscription revenue grew 74% year-over-year ( 2nd quarter 2021/ 2nd quarter 2022) to $830M, principally reflecting paid subscriber growth on Paramount+.
Now compare that to Peacock with only 13 million paid, 13 million free.
This is even better, Paramount+ revenue grew 120% and Subscription revenue grew 74% year-over-year ( 2nd quarter 2021/ 2nd quarter 2022) to $830M, principally reflecting paid subscriber growth on Paramount+.
Now compare that to Peacock with only 13 million paid, 13 million free.
664 Replies
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61553 views
So, this means that those of us with Commercial Free subs, won't be Commercial Free, unless we wait till after the show is over ?
Which would make same day, not that big of a deal.
Paramount+ has always had the CBS shows on the CBS local channel and yes with commercials. What they are doing now is releasing the OnDemand versions of the show which I believe they don't release until after the shows air on the west coast. And they will be commercial free if you subscribe to the ad free version of Paramount+.So, this means that those of us with Commercial Free subs, won't be Commercial Free, unless we wait till after the show is over ?
Which would make same day, not that big of a deal.
The new curated multiview is now live.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
While on many of the sports channels and non sports channels there is a multi view option button. It will pull up a side bar with many different multi view options.
4 Replies
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183 views
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
522 Replies
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47240 views
To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
528 Replies
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17966 views
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
S
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming youWTF… …What the Foxbat!
I know. Here's what Scott has in store for me if I get out of line:wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you
S
OMG to freaking funny
Supporting Founder
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
33 Replies
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1597 views
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68496 Replies
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2670700 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/z72cjoZP83E
Direct YouTube Link - AI Can Self-Replicate: Unplugging the Threat! #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/z72cjoZP83E
Direct YouTube Link - AI Can Self-Replicate: Unplugging the Threat! #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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19 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/w5TOILSc_U8
Direct YouTube Link - AI Model Poisoning: The Hidden Threat on Hugging Face #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/w5TOILSc_U8
Direct YouTube Link - AI Model Poisoning: The Hidden Threat on Hugging Face #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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16 views
Help, I'm a little confjused on the activation process.
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
I purchased the Joey 4 from Solid Signal and shipping box has Call 866 726-4282 to Avtivate new Receiver. That number is Solid Signals number.
I googled and that search said call Dish to activate. I assume that is correct unless this requires a 2 step process.
Please let me know.
Thanks
6 Replies
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216 views
All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
Old Joey 2 deactivated and no need to return.
S
i bought mine straight from dish as it was only $ 100.00 bucks!!! had the protection plan they came out removed and deactivated the 4k joey and activated and installed the joey 4.All good called Dish and new Joey 4 is activated and working.
Old Joey 2 deactivated and no need to return.
