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Hi Guys,
It has been over a month since I visited here. There was a thread that I just read today about a customer complaining about the delays in shipping this motor.
Since the thread is closed and I haven't had the chance to reply there, so I am doing it here.
First I want to apologize to Goaliebob for the delay in shipping his DG380 motor order. When he placed the order, we were out of stock but expecting a shipment from the factory within a few days. We usually inform the customer of a backorder situation within 24-48 hours of placing an order. I am not sure how the communication went with Mr. Bob.
Even though I don't visit this forum that often and don't read the threads, I would like to ask any members on this board if they have a question on their order, to drop me a PM here. I will get an instant email notification and will follow up on their order and get them a reply in a short time.
The motors were in transit in LA and took longer than expected to clear them out of customs and get them delivered to Columbus, OHIO. It was a delay out of our control.
The good news is this high quality motor (i.e. DG380 - best in its class) has arrived and we have shipped all backorders.
Thanks to all the satguys who wrote their positive feedback about their experience with our company. This is also mirrored on our ebay store feedback system. I assure you we will continue to provide the best support and customer service as you have experienced with us.
It has been over a month since I visited here. There was a thread that I just read today about a customer complaining about the delays in shipping this motor.
Since the thread is closed and I haven't had the chance to reply there, so I am doing it here.
First I want to apologize to Goaliebob for the delay in shipping his DG380 motor order. When he placed the order, we were out of stock but expecting a shipment from the factory within a few days. We usually inform the customer of a backorder situation within 24-48 hours of placing an order. I am not sure how the communication went with Mr. Bob.
Even though I don't visit this forum that often and don't read the threads, I would like to ask any members on this board if they have a question on their order, to drop me a PM here. I will get an instant email notification and will follow up on their order and get them a reply in a short time.
The motors were in transit in LA and took longer than expected to clear them out of customs and get them delivered to Columbus, OHIO. It was a delay out of our control.
The good news is this high quality motor (i.e. DG380 - best in its class) has arrived and we have shipped all backorders.
Thanks to all the satguys who wrote their positive feedback about their experience with our company. This is also mirrored on our ebay store feedback system. I assure you we will continue to provide the best support and customer service as you have experienced with us.
8 Replies
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1758 views
Thanks for the heads up, Sadoun - :up
I've got my eye on a 1.2m Channel Master with a NPRM, and it could sure use a '380!
I've got my eye on a 1.2m Channel Master with a NPRM, and it could sure use a '380!
I've never ordered that much, but never had a problem either
I had one question one time on a larger order, & the guy in tech support was great. I would not hesitate to use your company again. I have recommended it several times.
As far as that thread is concerned, don't let it get to you. I had someone do that to me once & it cut deep. Sometimes you just can't do enough.
Keep up the great service
I had one question one time on a larger order, & the guy in tech support was great. I would not hesitate to use your company again. I have recommended it several times.
As far as that thread is concerned, don't let it get to you. I had someone do that to me once & it cut deep. Sometimes you just can't do enough.
Keep up the great service
L
That project will be very interesting to follow if the motor can handle the weight of the CM dish.
Thanks for the heads up, Sadoun - :up
I've got my eye on a 1.2m Channel Master with a NPRM, and it could sure use a '380!
That project will be very interesting to follow if the motor can handle the weight of the CM dish.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
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View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
TWIT's Website
TWIT Live Feed
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
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View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
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View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
TWIT's Website
TWIT Live Feed
0 Replies
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
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View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
TWIT's Website
TWIT Live Feed
0 Replies
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4 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2676136 views
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
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770 views
I remember this in the news too...
www.nbcnews.com
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
www.nbcnews.com
That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.I remember this in the news too...
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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2160 views
I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.
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Pub Member / Supporter
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank 
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1139 views
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phoneHello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Gary
More room for the return of the Plague & Pestilence?
S
a good surge protector will help to.Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Pub Member / Supporter
Now that I'm retired, obviously I have different health care insurance. I take 2 prescriptions. With my old insurance I didn't have to pay for either of them, now I do. It's not a huge amount but it led me to dig a little into the cost of prescription medications. I have been using Walgreens for the longest time. But what I found was that Walgreens price is 4.8 times more for one of my prescriptions and the other is 2.3 percent more compared to the lowest price pharmacy. If you pay for prescription medications you might want to have a look at trumprx and see if you can get a lower price.
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88 views
Actually I take just 2 prescriptions, Atorvastatin and Lisinopril. They cost me $6 each for 100 pills. Next year that will be nothing.That's ok. I probably take enough for the two of us.
God knows what Bobby takes. Maybe so much they count as a meal?
