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Last reply · posted in DISH Network Support Forum
Just a quick question about renewing, what happens when a contract runs out
is there anything for locking back in for another two years? can it be for just one?

Can you get another receiver? anything off, what offers have some of you got
recently,

I read on another tread, that greed has really taken over Dish network
lately and that their not willing to give anything much to retain current customers.
I guess you already have the hole in roof right?

This is a legitimate question I have, I am not trying to be fallacious, I just speak in
blunt terms when it comes to Corporations, I truly believe they are just a cash
rainfall for the few who control them. when you deal with them you will always get
hosed, its just a matter of, how bad and how greedy the CEO is.

TP
9 Replies · 6610 views
I
Don't blame the guy for wondering. It's not like we're not bombarded weekly with ads from Dish offering everything but the kitchen sink to sign up with them as a new sub. It doesn't take a genius to figure out that retention is just as important or should be. I don't think you should necessarily be given anything for signing another 2 year contract but then again it is a two year commitment which is beneficial to Dish. Maybe a half dozen PPV's would be a nice little, "Thanks for your support".
J
Maybe a half dozen PPV's would be a nice little, "Thanks for your support".
Did you not get any of the 30th anniversary gifts?
D
It should be added that there is, in fact, what could be considered a hidden "penalty": If you close your account and leave Dish Network, you have to pay the shipping charges to send any leased boxes back to Dish Network and you have to, by your own effort or means climb the roof (if the dish is installed there), somehow unscrew, disconnect, or just plain cut the cables and send back the LNBF's at the reflector if that was installed for free or a discount (this is the only thing I really object to--I'm willing to begrudgingly swallow the shipping costs--as there are number of people who really can't do this and the LNBF's are cheap for Dish--you leave them behind when you move, so they musn't be ruining Dish's financials ), or you will be charged for any unreturned equipment. Did I say hidden "penalty"? I should have said hidden "penalties."

While the official Dish CSR's do a really good job, in general, this is the sort of information they always omit :). Best advice to the team in answering posts is not to oversell something because it will be corrected by posters here and bring up the dark side of Dish. For your own sake, don't even mention "no penalties" again :).
M
It should be added that there is, in fact, what could be considered a hidden "penalty": If you close your account and leave Dish Network, you have to pay the shipping charges to send any leased boxes back to Dish Network and you have to, by your own effort or means climb the roof (if the dish is installed there), somehow unscrew, disconnect, or just plain cut the cables and send back the LNBF's at the reflector if that was installed for free or a discount (this is the only thing I really object to--I'm willing to begrudgingly swallow the shipping costs--as there are number of people who really can't do this and the LNBF's are cheap for Dish--you leave them behind when you move, so they musn't be ruining Dish's financials ), or you will be charged for any unreturned equipment. Did I say hidden "penalty"? I should have said hidden "penalties."

While the official Dish CSR's do a really good job, in general, this is the sort of information they always omit :). Best advice to the team in answering posts is not to oversell something because it will be corrected by posters here and bring up the dark side of Dish. For your own sake, don't even mention "no penalties" again :).
A penalty is defined as "a punishment, e.g. a fine, for failing to fulfill the terms of a legal agreement" and is referencing our cancellation penalty which one incurs when choosing to cancel when in a commitment. The OP did not ask about what fees would be incurred with disconnecting, otherwise my answer would have included that information. Anytime I am asked about what would happen if I choose to cancel my service, I always disclose that fee. I am not here to sell anything. I just offer information to the best of my ability.

We do not ever require or ever recommend that someone climb on their roof for any reason!! The return package does ask for the LNBF to be returned, (not all installations are on a roof). If a customer is unable to retrieve it, we notate the account and they will not be charged for it.

Have a good night!
I
Did you not get any of the 30th anniversary gifts?
I did. Along with a rate increase. There is a cost factor involved in recruiting new subs. Every time you lose an existing sub there is a void to fill. It seems wiser to spend $50 to keep a existing sub than it is to spend several hundred $$'s to recruit a new one.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 184 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 1 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68663 Replies · 2680606 views
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long_time_Dish
Take It Easy - The Eagles
sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2171 Replies · 945971 views
D
Weekly Analysis for 10/28/2026:
K
ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530
coolman302003
Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM10:00 PM
Peacock/NBCSNThunder @ Cavaliers
NBA League PassNonePistons (745) @ HornetsKings (755) @ Mavericks (756)Celtics (760) @ Rockets (761)Trail Blazers (764) @ Nuggets (765)Suns (769) @ Warriors (770)
Hawks (746) @ Pacers (747)Pelicans (757) @ Grizzlies (758)Jazz (762) @ Spurs (763)Raptors @ Clippers (766)
Nets (748) @ Knicks (751)Bucks @ T'Wolves (759)Heat (767) @ Lakers (768)
Wizards (752) @ Magic
Bulls (753) @ 76ers (754)
*No Hornets, Magic local broadcasts*No Bucks local broadcast*No Raptors local broadcast
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Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.
dtv757
I could be wrong but the only RSN we dont have is NBC SN Philadelphia .
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

9 Replies · 101 views
long_time_Dish
Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.