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Pub Member / Supporter
Last reply · posted in DISH Network Support Forum
Your presence here seems to be to help Dish customers out with problems. I applaud that. And in that spirit I want to explain the biggest problem Dish Network has, the antiquated system of dishing out the codes that authorizes the channels customers receive.

Dish Network provides great channel quality and selection for a good price. The signal is alway strong and reliable, I'm never worried about my viewing experience. But FSM help me, when I think about changing something to my programming selection, I start become frightened. Will it work, what will backfire? I'm not alone. The tales told at this web board indicate that Dish Network's manner of coding the authorizations for channels. For instance, I recently changed my package to Latino Dos. That thread tells the story of a person wasting their Friday evening doing something that should have taken just a few minutes. After a couple hours the techs realized that in the change over, the Latino Dos HD was not authorized. How can that even be possible? I've got HD for life.

I believe I'm also missing a channel Playboy Esp for who knows why. It's part of the package, so there should be no reason why it shouldn't be available to me. Package = channel x, y, z, etc... It is almost like some guy needs to go into a room and flip switches for each channel for each subscriber to activate the vacuum tubes.

Others have told the tales of losing their all their HD once a promotion has run out, among other things. This needs vast improvement. I, like many, feel like I'm upgrading my Firmware on my Blu-Ray player, thinking "Well it works now, why risk possibly getting a better product, when in fact I may just lose access to online content" (that's another story thanks to lg ;)). The ability to chat on the Dish site is nice, if you get a good rep, and the ability to have problems now addressed here by Dish Net reps is great too. But what would be best is not having to deal with programming issues such as these to begin with. Mistakes will happen, but these issues seem more indicative of a poor software design in the home office than uncommon errors.
6 Replies · 1982 views
jerryez
While we are at it. Dish should treat all customers the same. When something is FREE, everyone should get it. Dish should not give one customer FREE Starz for a year and another Free Starz for six months and yet another no Free Starz at all. Also, customer should not have to call in to get something for Free, while others get it added automatically. CSRs should be trained better, so we do not have to play CSR roulette. Each CSR should know and offer the same packages, no matter which CSR you get when you call in.
tulsa agent
if you are bundled with windstream or frontier for your dish services you will not get playboy. they do not allow their customers to have any adult channels. Also your programming may be just "latino dos". You have to request "latino dos with playboy". no price between the packages, one just gives you the "bunny". also make sure you do not have any adult locks set as well.
StevenD
Dish should treat all customers the same.

However, not all customers are the same. I would argue that a customer who spends $175/month is worth far more than one who spends $30/month. An offer for a $175/month customer shouldn't necessarily be offered to a $30/month customer.
bobvick
However, not all customers are the same. I would argue that a customer who spends $175/month is worth far more than one who spends $30/month. An offer for a $175/month customer shouldn't necessarily be offered to a $30/month customer.

Another issue would be the customers payment history, someone that consistently pays their bill and is never over due and spends $30-$50 per month is more valuable than the $175 who is overdue or past due. I am sure that payment history regardless of what one spends with Dish plays a big role in what they get for free, and how they are treated.
hvcomputech
tulsa agent said:
if you are bundled with windstream or frontier for your dish services you will not get playboy. they do not allow their customers to have any adult channels.

Don't care much about adult but... WTF??
lucavex
Don't care much about adult but... WTF??

Some states do not legally allow broadcasters to show "penetration" on any of their channels. This is why when you're looking at Adult packages, you see "Certain Blackout Restrictions May Apply". Windstream and Frontier are probably operating in one of those states, and simply disallow any type of adult programming to not raise the ire of lawmakers.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 184 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 3 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 1 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68663 Replies · 2680606 views
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long_time_Dish
Take It Easy - The Eagles
sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2171 Replies · 945971 views
D
Weekly Analysis for 10/28/2026:
K
ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530
coolman302003
Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM10:00 PM
Peacock/NBCSNThunder @ Cavaliers
NBA League PassNonePistons (745) @ HornetsKings (755) @ Mavericks (756)Celtics (760) @ Rockets (761)Trail Blazers (764) @ Nuggets (765)Suns (769) @ Warriors (770)
Hawks (746) @ Pacers (747)Pelicans (757) @ Grizzlies (758)Jazz (762) @ Spurs (763)Raptors @ Clippers (766)
Nets (748) @ Knicks (751)Bucks @ T'Wolves (759)Heat (767) @ Lakers (768)
Wizards (752) @ Magic
Bulls (753) @ 76ers (754)
*No Hornets, Magic local broadcasts*No Bucks local broadcast*No Raptors local broadcast
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K
Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.
dtv757
I could be wrong but the only RSN we dont have is NBC SN Philadelphia .
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

9 Replies · 101 views
long_time_Dish
Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.