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I've been an "Americas Everything" Dish customer for about 5 years now. No complaints. I used to have a 625 and I've had a 722 for a couple of years. I've never had any problems with either receiver. In December, after over a year of flawless service, the hard drive failed on the 722. I called Dish, no problem, three days later I had a refurb 722 replacement.

About a week after setting up the "new" 722, I came home from work to find the 722 in some sort of reboot cycle. Powered up the TV, nothing from the 722. On the 722, the green power light would come on for 20 seconds, then it would shut off, then the fans would kick on high for about 10 seconds, then spin down. I could hear the HD in the 722 churning and making noise. Then it would be quiet for 10 minutes, then the green light would come on again for 20 seconds, and the cycle would repeat, apparently forever. When I hit the power button on the 722, after about 30 seconds it did power up as normal, but it had to do the "acquiring satellite signal" thing for a minute or two. Then it works as normal.

I didn't think much of it, until it happened again a few days later. This time, we realized that it had missed recording a couple of shows that it should have recorded during the overnight hours. Same cycle; hitting the power button brings it back to life, though often with "No Data" for all of the program guide until I force a check switch. Again, I thought maybe it was fluke, so we sort of ignored it. Happened again a few days later. The final straw, we were out of town one weekend and came back to find it rebooting and having missed the entire weekend's worth of shows that it was supposed to record. Nice.

At that point I called Dish. We went through some troubleshooting procedures; checked some codes, signal strength fine, plugged into a surge vs. wall, reset, etc. They found nothing wrong, but they sent out another 722 after I explained to them that it really wasn't acceptable to have a DVR that misses programs because it's in a reboot loop.

The second replacement 722 does the exact same thing the day after I got it. I called again. Went through all of this troubleshooting, again, and got another replacement 722. And a curious anecdote about the second, when I was standing in line at the FedEX depot to return it to Dish, another guy walked in with a 722 boxed up and ready to go back. We chatted for a minute, his is doing the same thing. WTF! The woman behind the counter at FedEx overheard us and said, "oh yeah, we see 10-15 of those a week going back to Dish." Sweet .

The third 722 seemed better for a couple of weeks. I thought the problem had gone away. Then about two weeks ago it started doing the same reboot thing. AGAIN. And now it's doing it almost every day.

It seems to go into this reboot loop sometime overnight when it does it's data check, and then just can't somehow recover unless a user intervenes to power it up. It's ok in the fact that it will come back to life (albeit often with no guide data until I force the check switch to refresh it), but it's missing shows that it should be recording.

So does anyone have any ideas of what I should do? I'm about at my wits end. I'm really just about ready to call DirecTV, as this just isn't acceptable and Dish seems to have no answers on how to resolve it. Should I call and demand an ugprade to a 722K? Or pay the difference and get a 922? Could there be something wrong with the LNB's that a tech needs to inspect? I just want a working 722 again, like the first one that was fine until its HD died...

Thanks for whatever advice you can provide!