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snappingfish
Last reply · posted in Old YAHOOGROUPS - VOOM! Archives
Wilt, or anyone from Voom that is willing to hear some ideas:

I understand that some decision makers at Voom have a cable monopoly
background. However, as things stand, if Voom is considering keeping
things going, perhaps someone there is willing to entertain other
ideas than simply adding more and more channels...

1. Why no self installs. (DirecTV has self installs and seem to be
doing ok.)
2. Why make most users call Voom's support line to find out about the
little red button behind the front panel to modify the resolution
(1080i, 720p, 480p, 480i, auto). My installer obviously knew about it
since he left it at 480i and did not tell me. Since I had experienced
HD using DirecTV on the same display, I knew something was wrong. How
many are still at 480i because the "professional" installer wanted to
get on to the next job asap and just connected the svideo cable.
3. Missed installs. I have seen countless messages from users on this
and other sites were people take a wasted vacation day. Not a good way
to start a relationship? Perhaps self install option would give these
guys some competition.
4. Buggy receiver (and only one model). Is no one else interested in
manufacturing Voom receivers.
5. No DVR. I got my DirectTV HD Tivo in July, and cancelled Voom in
Sept. During the three months I had both, I watched DirecTv's few HD
channels 95%+ of the time. Having control of the viewing time is
extremely important for us with jobs and who value our time.

I would consider signing up again when:
1. Voom offers self install
2. HD DVR is available and working.

I would also suggest giving current users an incentive to tell friends
and family by offering referrals. (Say 1 month free VaVaVoom). I would
even install for friends and family if they offered say $50-$60. If
they did do something like that, perhaps they could deduct $10-$20
from that amount for every support call. Providing usefull manuals
and instructions would be easy and make this all possible.

Be proactive. Include useful manuals. Give the customers more detailed
info, then the support lines will not be busy with callers getting the
same basic support that could have been avoided if it was provided in
manuals/instruction sheets.






------------------------
2 Replies · 1332 views
Jeff Kraber
I will also do a double =93here, here=94 for snappingfish=92s comments! I =
love
the HD, but it is buggy and they are behind with no HD recorder. All of th=
e
things he mentions is 101% accurate. I am still dealing with a DVI issue
(after almost 2 =BD months) between the Voom box and my Sammy HL-P6163W whe=
re
the picture blinks out for 1-2 seconds (sound still audible) every couple
minutes or so and it=92s unusable. Components are ok but the colors with D=
VI
are much more realistic and balanced. I=92ve had the installers here sever=
al
times and most of them don=92t know as much about it as I do, and that=92s
scary! I am patient because I know the technology is still young and I
believe!!! But when installers come out just to push that red switch and NO=
T
tell you what they did =96the whole thing is short lived. The greatest thi=
ng
about America is that there=92s always a choice - So when my patience wears
out and if it doesn=92t get fixed I=92ll go somewhere else OR when Voom shu=
ts
down=85=85=85=85which ever comes first!!!

-----Original Message-----
From: snappingfish [mailto:snappingfish@yahoo.com]
Sent: Wednesday, February 09, 2005 7:17 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Voom thoughts


Wilt, or anyone from Voom that is willing to hear some ideas:

I understand that some decision makers at Voom have a cable monopoly
background. However, as things stand, if Voom is considering keeping
things going, perhaps someone there is willing to entertain other
ideas than simply adding more and more channels...

1. Why no self installs. (DirecTV has self installs and seem to be
doing ok.)
2. Why make most users call Voom's support line to find out about the
little red button behind the front panel to modify the resolution
(1080i, 720p, 480p, 480i, auto). My installer obviously knew about it
since he left it at 480i and did not tell me. Since I had experienced
HD using DirecTV on the same display, I knew something was wrong. How
many are still at 480i because the "professional" installer wanted to
get on to the next job asap and just connected the svideo cable.
3. Missed installs. I have seen countless messages from users on this
and other sites were people take a wasted vacation day. Not a good way
to start a relationship? Perhaps self install option would give these
guys some competition.
4. Buggy receiver (and only one model). Is no one else interested in
manufacturing Voom receivers.
5. No DVR. I got my DirectTV HD Tivo in July, and cancelled Voom in
Sept. During the three months I had both, I watched DirecTv's few HD
channels 95%+ of the time. Having control of the viewing time is
extremely important for us with jobs and who value our time.

I would consider signing up again when:
1. Voom offers self install
2. HD DVR is available and working.

I would also suggest giving current users an incentive to tell friends
and family by offering referrals. (Say 1 month free VaVaVoom). I would
even install for friends and family if they offered say $50-$60. If
they did do something like that, perhaps they could deduct $10-$20
from that amount for every support call. Providing usefull manuals
and instructions would be easy and make this all possible.

Be proactive. Include useful manuals. Give the customers more detailed
info, then the support lines will not be busy with callers getting the
same basic support that could have been avoided if it was provided in
manuals/instruction sheets.







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[Non-text portions of this message have been removed]



------------------------
jimpappana
[VOOM] Re: Voom thoughts

Regarding self installs.

My guess is that self install for the majority of the population
doesn't go any smoother than having an installer do it and ultimately
cost the satellite company about as much is manning support lines.

However, I'd have to say that if someone knocks themselves out doing
a self install, they're less likely to drop the service. Policy may
have actually had a reverse effect not considered.





------------------------
M
Last reply · posted in DISH Network Support Forum
I have Dish with Hopper3. I choose to get local channels OTA and had a "guide list" established at my previous home. Having moved a few miles away, I wanted to update the list by appending a couple new stations via a rescan. As many would know, some stations come in with the UHF/VHF antenna aimed in one direction, while others come in better with a different direction.

Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd​ scan is done with a different antenna aim, the stations saved from the first scan are lost.

It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list. :mad:

Any thought on this? Has anyone experienced this or heard of this from others?
12 Replies · 439 views
dishstaller
I could very well be wrong....it has been a LOT of years but back when I had a 722K it seemed like when you went back to the scan screen that you could just scan again and it would ADD those channels to the previous list or you could delete the previous results and only add the channels from the new scan.
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M
Methinks you are wrong, Dishstaller - at least for what I see now..
I so wish that functionality was available ...
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N
I could very well be wrong....it has been a LOT of years but back when I had a 722K it seemed like when you went back to the scan screen that you could just scan again and it would ADD those channels to the previous list or you could delete the previous results and only add the channels from the new scan.
I am not sure about that but I do know that you could manually add additional channels just by entering the actual RF channel number and the older receivers would add the virtual channels to your list
dishstaller
I am not sure about that but I do know that you could manually add additional channels just by entering the actual RF channel number and the older receivers would add the virtual channels to your list
Like I said.....that has been many years ago. Swapped my 722K for a Hopper in 2012.

It does seem like I remember having to delete the existing channels when we did a rescan. Back then our local stations KEPT monkeying around with things and it was non-stop complaints from customers about their channels not coming in. Got so bad that I stopped selling OR installing OTAs....something I had been doing since 1984 so you know it HAD to be pretty bad.
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M
You made one of my points for me with this comment, Dishstaller:

"... local stations KEPT monkeying around with things and it was non-stop complaints from customers about their channels not coming in ..."
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
138 Replies · 2845 views
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HipKat
Balls
Bears. Took care of the elite Seahawks defense in a great performance.
NFC North. The entire division is 2 games above .500
Lions. Finally handed an L to that weird Minnesota team. Good vibes for Jack Campbell.
Pitt. Took the lead of the division convincingly.
Bengals vs Titans game. Fireworks game. Not sure it was a well-played game, but it sure was fun. JoeyB with 6 scores... and 4 turnovers.
Denver. They keep winning, man. Payton is a baller of a coach.
Packers. Thorough beatdown of the hard-to-read Panthers.
Jags. Demolished the hapless Colts.
Rams. The Super team finally wins back-to-back games.


Goats
Vikings. Took their first L. I know their D is insane, but their offense is setting back football to the 1950's.
Cowboys. Lost a 2-score lead vs. the Gardner Minshew-led Cards... at home. Embarrassing.
Browns. Playing for the division lead by scoring 6 points.
Bucs vs Falcons game. Setting modern football back to the ice age. Honorable mention to Tua Penix err ... Michael Tagov .... well, you know what I mean.
Bengals fans acting like Burrow just won the MVP after his performance. I get it. 6 scores is awesome. But. He also turned the ball over 4 times and required overtime to beat the 1-win Titans. So spare me the parade.
Chiefs. Not because they lost. It was a close game decided on the last play vs. a divisional rival on the road. That's always rough. But because of their whining over the CLEAR flag they got on the would-be winning play. They are used to getting the calls, and when they don't, they complain. Honorable mention to Mahomes for this quote: "I mean, at the end of the day, you have to go with whatever is called, but a lot of times in those big moments, the little stuff doesn't get called like that"... so you admit it was a penalty?? Just shut up, man.
Colts. They began the fire sale earlier in the week, and it showed. This team is cooked; Daniel Jones should go to the bench, and Steichen will be fired pretty soon.
Chargers. Wow. That's all I got.
Miami. For having the Pats sort of on the ropes and letting them go.
Eagles. Another team that should consider selling some assets. They are going nowhere.
Howard Simmons
Balls
Bears. Took care of the elite Seahawks defense in a great performance.
NFC North. The entire division is 2 games above .500
Lions. Finally handed an L to that weird Minnesota team. Good vibes for Jack Campbell.
Pitt. Took the lead of the division convincingly.
Bengals vs Titans game. Fireworks game. Not sure it was a well-played game, but it sure was fun. JoeyB with 6 scores... and 4 turnovers.
Denver. They keep winning, man. Payton is a baller of a coach.
Packers. Thorough beatdown of the hard-to-read Panthers.
Jags. Demolished the hapless Colts.
Rams. The Super team finally wins back-to-back games.


Goats
Vikings. Took their first L. I know their D is insane, but their offense is setting back football to the 1950's.
Cowboys. Lost a 2-score lead vs. the Gardner Minshew-led Cards... at home. Embarrassing.
Browns. Playing for the division lead by scoring 6 points.
Bucs vs Falcons game. Setting modern football back to the ice age. Honorable mention to Tua Penix err ... Michael Tagov .... well, you know what I mean.
Bengals fans acting like Burrow just won the MVP after his performance. I get it. 6 scores is awesome. But. He also turned the ball over 4 times and required overtime to beat the 1-win Titans. So spare me the parade.
Chiefs. Not because they lost. It was a close game decided on the last play vs. a divisional rival on the road. That's always rough. But because of their whining over the CLEAR flag they got on the would-be winning play. They are used to getting the calls, and when they don't, they complain. Honorable mention to Mahomes for this quote: "I mean, at the end of the day, you have to go with whatever is called, but a lot of times in those big moments, the little stuff doesn't get called like that"... so you admit it was a penalty?? Just shut up, man.
Colts. They began the fire sale earlier in the week, and it showed. This team is cooked; Daniel Jones should go to the bench, and Steichen will be fired pretty soon.
Chargers. Wow. That's all I got.
Miami. For having the Pats sort of on the ropes and letting them go.
Eagles. Another team that should consider selling some assets. They are going nowhere.
Mahomes is the biggest cry baby I have ever seen. He thinks he's privileged or something.🙄
meStevo
Just the same vilification as players like Brady experienced, a product of their success and largely overblown (just like them 'getting all the calls').
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Y
Mahomes is the biggest cry baby I have ever seen. He thinks he's privileged or something.🙄
Well you see him more because he is incredibly talented. And yes, typically players try to spin things being in their favor. This isn't cricket where sportsmanship (except in Australia) is expected.
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HipKat
Mahomes is the biggest cry baby I have ever seen. He thinks he's privileged or something.🙄
He wants to be Brady
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HipKat
Just the same vilification as players like Brady experienced, a product of their success and largely overblown (just like them 'getting all the calls').
The only people who deny what Brady got from the officials are Brady fans
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gms49ers
The NFL, for some time, has protected the marquee quarterbacks. Brady, Mahomes, Allen, Burrow - they all get the calls.
The lower tier QBs don't seem to get the same benefit. For instance, some of the hits that Darnold took from Chicago on Monday night would have been a flag frenzy if any of the marquee QBs were hit like that. And I am not in any way a fan of anything Seahawks related. I am a fan of balanced officiating - and that hasn't been the case for a while.

My team is not immune to this - Fred Warner laid some vicious hits in the Commanders game that I thought should have been flagged - one was, but they picked it up.

Not a good look on NFL officials.
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ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
448 Replies · 15367 views
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Scott Greczkowski
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Bruce
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
Scott Greczkowski
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Bruce
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
S
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S
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Nebugeater
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.


Just a guess on my part but there may be some value to aquring to get all the retransmision agreements that are in place even though at some point they need to be renewed
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Bruce
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68750 Replies · 2684701 views
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H
Roll Me Up And SMOKE Me When I Die-Willie Nelson
ClarkGable
Roll On Down The Highway - Bachman-Turner Overdrive
FTA4PA
Highway To Hell - AC/DC
dishstaller
Highway Song - Blackfoot
gms49ers
The Rain Song - Led Zeppelin
T
Last reply · posted in FTA Receiver / Equipment Support
Anyone watching IPTV on Amiko 4k s52 UHD ?

I put a bunch of *.m3u files in the root of my USB KEY but Amiko won't try to play them?

No INSTRUCTIONS for this.

Dan
1 Replies · 99 views