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I noticed that the EPIX content on "www.dishonline.com" was "Locked" for my account. I am subscribed to AEP and got the free for a year Platinum out of the 30 years celebration. I guessed that must be an error but I chat with a Tier 2 Tech Support that told me that the free for a year Platinum customers could not access the Epix content on "www.dishonline.com" See the following chat transcript for details...
Welcome to DISH Network Chat.
Manuel (ID: X2U): Hello Eduardo.
Manuel (ID: X2U): How may I help you today?
Eduardo Bravo: I wanted to know if I could access Epix online content on "www.dishonline.com" out of my free for 1 year Platinum package...right now access to Epix content is blocked on "www.dishonline.com"
Manuel (ID: X2U): I will be happy to assist you with your request.
Manuel (ID: X2U): Please give me a moment to research.
Manuel (ID: X2U): Your patience is greatly appreciated.
Manuel (ID: X2U): I am sorry to inform that currently we do not carry EPIX content on "www.dishonline.com" website.
Eduardo Bravo: It is right there beside HBO...HBO content I could access without problem...
Manuel (ID: X2U): Okay.
Eduardo Bravo: It is "Locked" for my account (the Epix content). I think that if I have Platinum Package i should be able to access Epix content on "www.dishonline.com"
Manuel (ID: X2U): I understand your concern Eduardo.
Eduardo Bravo: Okay
Manuel (ID: X2U): I am sorry to inform that you cannot access Epix content on dishonline.com.
Manuel (ID: X2U): We are always looking for ways to improve our service, and we appreciate your input. I will forward your comments and concerns to the proper department.
Eduardo Bravo: The free Platinum for a year customers do not get the Epix content on "www.dishonline.com" ?
Eduardo Bravo: Can you transfer me to the proper department?
Eduardo Bravo: this chat session...
Manuel (ID: X2U): I will help you with that issue.
Manuel (ID: X2U): For security purposes, Would you please verify the 4 digit PIN on the account?
Eduardo Bravo: Okay
Eduardo Bravo: ----
Manuel (ID: X2U): Thank you.
Manuel (ID: X2U): Please be on chat while I get you connected to the specialized team for further assistance.
Manuel (ID: X2U) has left the session.
Please wait while we find an agent from the (17) Tier 2 Tech Support department to assist you.
Thank you for contacting Tier 2 Tech Support. I will be happy to assist you today. Please give me a moment to review the information you have already provided.
Eduardo Bravo: Okay
Jennifer (ID: U61): Thank you.
Jennifer (ID: U61): I do apologize; there is a known issue with our online services. We are actively working to get this back up and running for you. We appreciate your patience and apologize about any inconvenience this may have caused you.
Jennifer (ID: U61): Is there anything else I may assist you with?
Eduardo Bravo: Yes I have had some trouble logging in...but...
Eduardo Bravo: when I was able to log in...
Jennifer (ID: U61): Ok.
Eduardo Bravo: the Epix content on my account was "Locked"...
Jennifer (ID: U61): That is correct. If you are subscribed to any free content, then it will not be available online as a part of your programming options.
Jennifer (ID: U61): Content available varies according to your DISH Network subscription. If a movie or show says upgrade in the top left corner of the thumbnail, you will need to upgrade your subscription to watch it.
Eduardo Bravo: so the customers that got free Platinum for a year cannot get the Epix online content on "www.dishonline.com" (I cannot upgrade, I already have Platinum)...
Jennifer (ID: U61): I apologize but that is correct.
Eduardo Bravo: Weird ?!?
Jennifer (ID: U61): I know I said the same thing myself when I came across the same situation.
Jennifer (ID: U61): I apologize for the inconvenience.
Jennifer (ID: U61): We always appreciate feedback from our customers. You can send us comments by clicking the feedback link at the bottom of the website.
Eduardo Bravo: LOL !!!
Eduardo Bravo: Ok thank you, bye
Jennifer (ID: U61): I'm sorry you had to take time out of your day to chat with us, but I'm glad we were able to resolve your Dishonline.com questions.
Jennifer (ID: U61): Thank you for chatting with DISH Network, have a wonderful day!
Thank you for visiting DISH Network. You may now close this window.
I think that free Platinum for a year customers should have access to EPIX content on "www.dishonline.com". Dish CSR's any comments?
Welcome to DISH Network Chat.
Manuel (ID: X2U): Hello Eduardo.
Manuel (ID: X2U): How may I help you today?
Eduardo Bravo: I wanted to know if I could access Epix online content on "www.dishonline.com" out of my free for 1 year Platinum package...right now access to Epix content is blocked on "www.dishonline.com"
Manuel (ID: X2U): I will be happy to assist you with your request.
Manuel (ID: X2U): Please give me a moment to research.
Manuel (ID: X2U): Your patience is greatly appreciated.
Manuel (ID: X2U): I am sorry to inform that currently we do not carry EPIX content on "www.dishonline.com" website.
Eduardo Bravo: It is right there beside HBO...HBO content I could access without problem...
Manuel (ID: X2U): Okay.
Eduardo Bravo: It is "Locked" for my account (the Epix content). I think that if I have Platinum Package i should be able to access Epix content on "www.dishonline.com"
Manuel (ID: X2U): I understand your concern Eduardo.
Eduardo Bravo: Okay
Manuel (ID: X2U): I am sorry to inform that you cannot access Epix content on dishonline.com.
Manuel (ID: X2U): We are always looking for ways to improve our service, and we appreciate your input. I will forward your comments and concerns to the proper department.
Eduardo Bravo: The free Platinum for a year customers do not get the Epix content on "www.dishonline.com" ?
Eduardo Bravo: Can you transfer me to the proper department?
Eduardo Bravo: this chat session...
Manuel (ID: X2U): I will help you with that issue.
Manuel (ID: X2U): For security purposes, Would you please verify the 4 digit PIN on the account?
Eduardo Bravo: Okay
Eduardo Bravo: ----
Manuel (ID: X2U): Thank you.
Manuel (ID: X2U): Please be on chat while I get you connected to the specialized team for further assistance.
Manuel (ID: X2U) has left the session.
Please wait while we find an agent from the (17) Tier 2 Tech Support department to assist you.
Thank you for contacting Tier 2 Tech Support. I will be happy to assist you today. Please give me a moment to review the information you have already provided.
Eduardo Bravo: Okay
Jennifer (ID: U61): Thank you.
Jennifer (ID: U61): I do apologize; there is a known issue with our online services. We are actively working to get this back up and running for you. We appreciate your patience and apologize about any inconvenience this may have caused you.
Jennifer (ID: U61): Is there anything else I may assist you with?
Eduardo Bravo: Yes I have had some trouble logging in...but...
Eduardo Bravo: when I was able to log in...
Jennifer (ID: U61): Ok.
Eduardo Bravo: the Epix content on my account was "Locked"...
Jennifer (ID: U61): That is correct. If you are subscribed to any free content, then it will not be available online as a part of your programming options.
Jennifer (ID: U61): Content available varies according to your DISH Network subscription. If a movie or show says upgrade in the top left corner of the thumbnail, you will need to upgrade your subscription to watch it.
Eduardo Bravo: so the customers that got free Platinum for a year cannot get the Epix online content on "www.dishonline.com" (I cannot upgrade, I already have Platinum)...
Jennifer (ID: U61): I apologize but that is correct.
Eduardo Bravo: Weird ?!?
Jennifer (ID: U61): I know I said the same thing myself when I came across the same situation.
Jennifer (ID: U61): I apologize for the inconvenience.
Jennifer (ID: U61): We always appreciate feedback from our customers. You can send us comments by clicking the feedback link at the bottom of the website.
Eduardo Bravo: LOL !!!
Eduardo Bravo: Ok thank you, bye
Jennifer (ID: U61): I'm sorry you had to take time out of your day to chat with us, but I'm glad we were able to resolve your Dishonline.com questions.
Jennifer (ID: U61): Thank you for chatting with DISH Network, have a wonderful day!
Thank you for visiting DISH Network. You may now close this window.
I think that free Platinum for a year customers should have access to EPIX content on "www.dishonline.com". Dish CSR's any comments?
6 Replies
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2094 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/NKE-xni73hs
Direct YouTube Link - Rest in Peace Walter Koenig and Sir Patrick Stewart
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/NKE-xni73hs
Direct YouTube Link - Rest in Peace Walter Koenig and Sir Patrick Stewart
TWIT's Website
TWIT Live Feed
0 Replies
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0 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/WzJaTOYkEWg
Direct YouTube Link - The Arc Browser Is Retiring
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/WzJaTOYkEWg
Direct YouTube Link - The Arc Browser Is Retiring
TWIT's Website
TWIT Live Feed
0 Replies
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0 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/XBuL6Qy1l_A
Direct YouTube Link - How Compromised Certificates Let Hackers Impersonate Any Website #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/XBuL6Qy1l_A
Direct YouTube Link - How Compromised Certificates Let Hackers Impersonate Any Website #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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0 views
Pub Member / Supporter
Pissed off at the crappy healthcare costs
My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.
Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.
After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.
I'm guessing a Silver plan is probably over $2,000 a month for 2027.
17 Replies
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207 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/watch?v=H3Cnyj0I62c
Direct YouTube Link - I Doubled My GPU's Memory…
Linus on Facebook
The LTT Store
View: https://www.youtube.com/watch?v=H3Cnyj0I62c
Direct YouTube Link - I Doubled My GPU's Memory…
Linus on Facebook
The LTT Store
0 Replies
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5 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68679 Replies
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2681376 views
Pub Member / Supporter
Lifetime Supporter
I figured some of the guys would be looking here for an answer. You'll need to use this link
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
4 Replies
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192 views
Now I have to go check out what happened now. Lol!I figured some of the guys would be looking here for an answer. You'll need to use this link
I'll mention what happened over there. I don't want to cause Scott any issues or put him in a bad spot.
Went and looked, not too bad...
Just let people know the address is satelliteretailer.com as DishRetailer.COM is not working.
Just let people know the address is satelliteretailer.com as DishRetailer.COM is not working.
Lifetime Supporter
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
428 Replies
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14290 views
EchoStar fixes some of its mess, but there's much more to mop up
EchoStar's satellite TV and Sling TV services have exited Chapter 11, but clouds still hover above Dish Wireless, which faces a multitude of lawsuits.
www.lightreading.com
News about the tower's dispute-
Towercos now own Dish's 5G radios – and SpaceX might be a buyer
Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.
www.lightreading.com
News about the tower's dispute-
Towercos now own Dish's 5G radios – and SpaceX might be a buyer
Tower companies now own Dish's deserted 5G gear, says American Tower CEO Steven Vondran. This could feed into SpaceX's mobile ambitions, analysts say.www.lightreading.com
So does this mean the churches and businesses that Dish owes back payments to are going to get paid now?
Staff member
HERE TO HELP YOU!
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy
Ethanol Free Stations
5564 Replies
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461749 views