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Good things really do happen to those who wait. LOL!!

Here's the transcript: (edited out my name and his ID code)

Please wait while we find a representative to assist you...
Welcome to DISH Network Chat.
Ronnie (ID: XXX): How may I help you today?
XXXX: Hi Ronnie
Ronnie (ID: XXX): How are you?
XXXX: Good thanks
Ronnie (ID: XXX): You're welcome.
XXXX: Ronnie I have a problem with having the link for the free blockbuster promo disappearing from my account
Ronnie (ID: XXX): I'm very sorry to hear that you are having an issue.
XXXX: I was going to sign up last week but I was told thru the online chat and thru the phone that it would be best for me to wait for october since there will be new "changes"
Ronnie (ID: XXX): I will be happy to assist you with your request.
XXXX: now I am trying to sign up but the link is now gone
Ronnie (ID: XXX): Please give me a moment.
XXXX: ok
Ronnie (ID: XXX): Thank you.
Ronnie (ID: XXX): May I know which Internet browser you are using right now?
XXXX: browser? firefox
Ronnie (ID: XXX): Okay.
Ronnie (ID: XXX): I request you to use Internet Explorer 8.0 for now.
Ronnie (ID: XXX): We normally prefer I.E 8.0 version.
XXXX: Ronnie...in My Account, everything else shows up except the link for Get Blockbuster
XXXX: on the left hand side
Ronnie (ID: XXX): I understand that.
XXXX: ok i have opened internet explorer
Ronnie (ID: XXX): Are you looking to get Blockbuster movie pass free for 12 months promotion with 24 month commitment?
XXXX: there's a two yr commitment?
XXXX: i dont remember the exact details Ronnie, I know I noticed that link last week and I was going to sign up for it when I was told to wait for october 1
Ronnie (ID: XXX): Okay.
Ronnie (ID: XXX): I'll provide you complete information regarding that.
XXXX: thank you
Ronnie (ID: XXX): Please give me a moment.
XXXX: ok
Ronnie (ID: XXX): Due to some technical issues, the link is not available for you.
Ronnie (ID: XXX): The charge for movie pass is $10 a month. Shall I add it to your account now?
XXXX: that is the promotion? i remember I saw it being free that is why i was signing up for it last week
Ronnie (ID: XXX): Alright.
Ronnie (ID: XXX): I'll offer you this for free.
XXXX: that would be awesome if you can do that Ronnie
Ronnie (ID: XXX): Sure.
Ronnie (ID: XXX): I have added Movie pass to your account which is free for 3 month and roll to pay promotion.
Ronnie (ID: XXX): If you don't want to continue after 3 months then please contact us on or before 01/02/2011 to remove this from your account.
Ronnie (ID: XXX): The link will be available for you in 1 hour.
Ronnie (ID: XXX): You will find all the information once you have access to the link.
XXXX: do i need to do anything with my receiver?
Ronnie (ID: XXX): Nothing to do. Please log in to your online account after 15 minutes.
XXXX: oh ok...appreciate the help Ronniw
Ronnie (ID: XXX): Do you have any other questions for me?
XXXX: Ronnie*
XXXX: that's it for now
Ronnie (ID: XXX): Hope you had a good weekend. Thank you for using DISH Network chat and have a great day!