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Does anyone know if the rental system used in stores is linked into the Blockbuster Movie Pass (BBMP) system?

Most of the disks in my queue go to a 'short wait' status after they get released, so for the last month, I've been averaging 2 DVD's a week (if lucky). I usually would get one DVD from BBMP by mail and the 2nd from an in-store exchange. I monitor my BBMP queue on regular bases and noticed that there seems to be a delay with the notification process when you exchange a DVD in a store. Sometimes it takes a 1/2 a day or longer for the status to be updated and show that the BBMP by mail DVD was returned to a store and a store DVD was checked out. Then it takes another 1/2 day or more for the system to update when the store DVD is returned.

This week I finally received (on Tuesday, 11/1) one of the 'short wait' DVD's that was in my queue. It was mailed to me last week (mailed Friday, 10/28). We watched the DVD that night, and then on my way home from work the next day (Wednesday, 11/2), I stopped by a BB store and exchanged it for one of the new releases that was in my queue. This morning (Thursday, 11/3) on my way to work, I dropped off the DVD at the same store I checked it out from. I just check my BBMP queue and it still shows that I have the DVD that was mailed to me.

Not that it's really going to matter because even if they update my queue to show that the mailed DVD was recieved and the rented DVD returned, all of the new releases in my queue are all in 'Short Wait' status. No surprise there.

UPDATE: Just looked at my rental history, and it looks like at least one of the mailed DVD's I exchanged in a store for a in-store DVD doesn't have a return date posted and it isn't the one I used for an exchange this week. It was one I used for an exchange last week. The DVD I exchanged it for shows the same date for the 'Ship/Rent' and 'Returned' dates.

After 15 days with BBMP I switched back to Netflix

I signed up for BBMP the first week it was offered and was prepared to close my Netflix account but decided to wait since it was paid until the end of the month anyway. Glad I did.

For the most part the discs in the mail program worked fairly well, although Blockbuster disc turnaround time was definitely longer than it took Netflix. I did not see a way for me to rate the discs, which I like doing on Netflix. It helps the system recommend things to me that are actually what I might like to watch. And, it also helps me remember what I have already seen before so I do not accidentally re-add it to the list.

I cannot say ANYTHING positive about my so-called streaming experience using either the Dish receiver or the website. The several shows I tried watching via the website just clicked-through to the Hulu website and I had to watch them with commercials. I don't need to pay Dish Network to watch programs on Hulu.

I tried to "stream" a couple of movies via the Dish receiver and after going through the ridiculous process of filtering down (instead of being able to really search) for what was available I could only find really old, and mostly very bad, movie selections that were did not have an additional fee. The "search" process was one of the worst user experiences I have ever had. It is truly terrible and does not make me want to use it again. Once I found something I wanted to watch it told me the film would be ready to view in about an hour or so. What? That is not streaming. When I came back to look for it later it took me a while to try to find that same item in the list again. At that time I did not realize that if I looked under the "television" option there was a button that would show me all of my recent downloads. Not sure why it was under the "television" filter.

It's November and I still don't have a screen that says "Blockbuster Movie Pass," on my VIP622 receiver so maybe whatever upgrade that makes this change would make the process easier.

I also tried the Blockbuster app for Android on my smartphone. Even though customer support told me there were plenty of "free" titles I could stream to my phone under the BBMP plan, I searched for them but could not find anything that did not have an additional charge.

After about 15 days I dropped the BBMP option and want back to Netflix (now that they decided to NOT split the company into two separate websites). It is only a few dollars more to get discs in the mail AND a real streaming option with TV shows an movies I want to see. The streaming program is very easy to use and I can also get the same functionality on my Android phone.

woolf said:

I tried to "stream" a couple of movies via the Dish receiver and after going through the ridiculous process of filtering down (instead of being able to really search) for what was available I could only find really old, and mostly very bad, movie selections that were did not have an additional fee. The "search" process was one of the worst user experiences I have ever had. It is truly terrible and does not make me want to use it again. Once I found something I wanted to watch it told me the film would be ready to view in about an hour or so. What? That is not streaming. When I came back to look for it later it took me a while to try to find that same item in the list again. At that time I did not realize that if I looked under the "television" option there was a button that would show me all of my recent downloads. Not sure why it was under the "television" filter.

It's November and I still don't have a screen that says "Blockbuster Movie Pass," on my VIP622 receiver so maybe whatever upgrade that makes this change would make the process easier.

Click to expand...

The 622 has had the BBMP label in the menu for over a week, and the streaming process has actually been updated. I have watched a few movies via the DVR with only a few buffer issues.

hemway said:

Does anyone know if the rental system used in stores is linked into the Blockbuster Movie Pass (BBMP) system?

Click to expand...

As far as I know, Movie Pass allows for in-store returns.

Well, I just dropped em today. I was on BB Online before the whole movie pass start, but what ive seen a lot of lately is movies that say "On Order", as well as Long Wait more than ever, dunno if the increased business is hurting them or what. Also a couple of movies that are out on blu, and on Nflix, are only DVD on BB.

In the time Ive had MP, Ive not watched any of the additional channels, so Ill go back to paying Nflix a little more, for the same wait. At least when they do ship or get returned, it's a one day turn around, as opposed to 2 to 4 for BB. Since the start of MP, Id say my quality of service diminished with the movie mailing.

I just dropped it yesterday too.

Even when the title says "available", it came like 3 days after they send it. And they receive what I sent also 3 days after I send it. With Netflix this was different, for example I send it today and got the new one past tomorrow, and alwasy was like that. With BB I have waited more than a week since I send the disc to get another one. And with the stores closing is worse. I just hope they improve the service because it has potential, but now it just isn't good.

distro centers are great but dish should look at its current holdings of disk's . If the shipping center is on order and a local store has 6 sitting around have the local store ship it.