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jragan
Last reply · posted in DIRECTV General Forum
Hello everyone,
long time lurker, first time poster here looking for some insight/help.

We just bought a house that had a pre-SWM DirecTV setup that we immediately replaced with a new SWM setup. The broadband DECA is inserted at the first/main 8-way splitter. From there, one line gets split again to two with one going to the LivingRoomDVR (HR34) and the other going to the BedRoomDVR (HR24). Both DVRs can see eachother, both claim to have an internet connection, and both can browse Cinema and PPV.

The problem is that the BedRoomDVR (HR24) can't purchase Cinema or PPV (says you have to call or text).

Now when we first put in the system, we didn't have the HR34 so the HR24 was originally in the living room and it had no problem purchasing Cinema and PPVs. At that time we had an H25 receiver in the bedroom that exhibited the same issues the HR24 is also now showing in the bedroom.

So why is it that any box in the bedroom can't purchase?

Thanks!
14 Replies · 3958 views
jragan
[FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]So since I started this thread, I've:[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Removed the green-label MSPLIT4R1-02 that was splitting after the main SPLIT8Z to the HR34(living) and HR24(bed).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Hooked up direct lines to the HR34(living) and HR24(bed) from the main SPLIT8Z.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Plugged in the phone line to all the boxes.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Red-Reset-Button to the HR34(living) and HR24(bed).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Called DirecTV CSR who told me that DVRs have to "dial home" periodically to record purchases and that the HR24 hadn't done this since I moved it. She stated she would force it to dial home but that it could take up to 24 hours.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]New HD guide pushed to the HR24(bed) and H25(upstairs).[/FONT]
[FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]
Current Status:
[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]It's several days later and the HR24(bed) that was working fine when it was originally in the living room is still exhibiting the same issues (i.e. can't purchase anything because the menu option to do so on the info screen of any PPV-type program is missing)[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]The H25(upstairs) which was originally in the bedroom and exhibiting the same problems the HR24(bed) while there, is now operating properly (can order PPVs, etc).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]I know the coax lines to the HR34(living) and H25(upstairs) are newer, but I have no idea what the status (or if their are additional splits, joins, etc) of the coax is going to the HR24(bedroom) where all the problems are ocurring.[/FONT]
    • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]If I force the HR24(bed) to perform a network connection test, it comes back with: "The (DirecTV Mediashare Renderer) receiver has a reduced network performance.[/FONT][FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]
      [/FONT]
      [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Diagnostic Code: 48-683"[/FONT]
PATECO
[FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]So since I started this thread, I've:[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Removed the green-label MSPLIT4R1-02 that was splitting after the main SPLIT8Z to the HR34(living) and HR24(bed).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Hooked up direct lines to the HR34(living) and HR24(bed) from the main SPLIT8Z.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Plugged in the phone line to all the boxes.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Red-Reset-Button to the HR34(living) and HR24(bed).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Called DirecTV CSR who told me that DVRs have to "dial home" periodically to record purchases and that the HR24 hadn't done this since I moved it. She stated she would force it to dial home but that it could take up to 24 hours.[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]New HD guide pushed to the HR24(bed) and H25(upstairs).[/FONT]
[FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]
Current Status:
[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]It's several days later and the HR24(bed) that was working fine when it was originally in the living room is still exhibiting the same issues (i.e. can't purchase anything because the menu option to do so on the info screen of any PPV-type program is missing)[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]The H25(upstairs) which was originally in the bedroom and exhibiting the same problems the HR24(bed) while there, is now operating properly (can order PPVs, etc).[/FONT]
  • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]I know the coax lines to the HR34(living) and H25(upstairs) are newer, but I have no idea what the status (or if their are additional splits, joins, etc) of the coax is going to the HR24(bedroom) where all the problems are ocurring.[/FONT]
    • [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]If I force the HR24(bed) to perform a network connection test, it comes back with: "The (DirecTV Mediashare Renderer) receiver has a reduced network performance.[/FONT][FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]
      [/FONT]
      [FONT=Tahoma, Calibri, Verdana, Geneva, sans-serif]Diagnostic Code: 48-683"[/FONT]

With the changes you have made, where in your distribution is the Deca Home media adapter installed? Have you tried an SWS8 instead of the SPLIT8Z?

SWS-8_zoom.jpg
jragan
Here is the setup I have:
Code:
[FONT=courier new]SL3-SWM
  |-BSFR1-01
      |-PI-21
          |-SPLIT8Z
              |-Out 1 (Power-Passing) --> Terminated
[FONT=Courier New]              |-[/FONT]Out 2 (Power-Passing) --> HR34(Living)
[FONT=Courier New]              |-[/FONT]Out 3 --> H25(Upstairs)
[FONT=Courier New]              |-[/FONT]Out 4 <--> DECABB1MR01-01 <--> ASUS Router <--> Motorola CableModem <--> Internet
[FONT=Courier New]              |-[/FONT]Out 5 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 6 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 7 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 8 --> ??? --> HR24(Bedroom)[/FONT]
I added the ???s between Out 8 and the HR24(Bedroom) because I'm using an existing coax and I have no idea what else may be on the line in between (joins, splits, etc).

I don't have an SWS8 available to me currently...
jragan
Here is the setup I have:
Code:
[FONT=courier new]SL3-SWM
  |-BSFR1-01
      |-PI-21
          |-SPLIT8Z
              |-Out 1 (Power-Passing) --> Terminated
[FONT=Courier New]              |-[/FONT]Out 2 (Power-Passing) --> HR34(Living)
[FONT=Courier New]              |-[/FONT]Out 3 --> H25(Upstairs)
[FONT=Courier New]              |-[/FONT]Out 4 <--> DECABB1MR01-01 <--> ASUS Router <--> Motorola CableModem <--> Internet
[FONT=Courier New]              |-[/FONT]Out 5 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 6 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 7 --> Terminated
[FONT=Courier New]              |-[/FONT]Out 8 --> ??? --> HR24(Bedroom)[/FONT]
I added the ???s between Out 8 and the HR24(Bedroom) because I'm using an existing coax and I have no idea what else may be on the line in between (joins, splits, etc).

I don't have an SWS8 available to me currently...

I tried swapping the SPLIT8Z for the MSPLIT4R1-02 I had removed earlier from downstream and the only change is that the HR24(Bedroom) is now passing its Network System Tests (but it still cannot purchase PPVs/VODs/Cinema).
Bodo Fenrirsson
This may be a longshot,but if you haven't already,or if this hasn't been mentioned already,go to parental controls in the settings section of your HR24. Check what is red lighted in that section & green light them if you aren't using parental controls to limit what your children are watching.This section is also where you set your spending limits for PPV. Check this out if you haven't already.
jragan
Finally got a resolution. Ran a new coax line from the main splitter to the bedroom and now the HR24(Bedroom) is acting proper (can now purchase VOD/PPV/Cinema). Thanks everyone for your input along the way!
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
7 Replies · 180 views
HipKat
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
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AZ.
AZ.
Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?
T
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.
Nominal
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.
You are thinking of the 921. The 922 was the first DVR with Sling functionality built in (that was eventually disabled along with the Sling Adapter for the 722s and the 1st Hopper because they relied on now-defunct Adobe Flash technology). With the bugginess described by others and the removal of its marquee feature (Sling) the 922 faded into obscurity once the Hopper 2 with built in Sling was released and they finally made the concept into a fully functional product.
dishdude
I had one, the front panel lighting was cool, the menus were fresh and a lot more modern looking than the ViPs. However, it was very buggy and the Sling functionality just didn't work well - I think it was due to internet speeds at the time. I think I had to pay $40 for the Sling app on my phone iirc.
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68534 Replies · 2673207 views
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ClarkGable
Take It To The Limit - The Eagles
harshness
Take It To The Limit - The Eagles
The two instances of "The" should have been highlighted.

Take
Me to the River - Talking Heads
dishstaller
Blinded By The Light - Manfred Mann's Earth Band
Bobby
I Saw The Light - Todd Rundgren
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
A Little Bit of Soap -- The Jarmels
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
22 Replies · 955 views
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bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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R
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.
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Foxbat
Wife bought me a t-shirt that has "have you tried turning it off and on again?"
Here's the one I need:
1792365258110.webp
dishstaller
Here's the one I need:
Just ordered one....that's great.
jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
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Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in What's Cooking?
We have a Breakfast and Dinner thread so... :)
Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...
5446 Replies · 335520 views
TRG
TRG
Two Chicago style hot dogs and a Fanta orange soda.
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M
Little mini pepperoni pizza, green beans, apples and chocolate milk.
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dfergie
Fanta orange soda.
Sitting in fridge cooling off, bought 1 along with 2 Mexican Cokes at La Tienda... (I keep a few cokes stashed as well as in fridge and camper fridge)
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M
Garlic cheese bread
Green beans
Apples
Chocolate Milk
Some weird noodles. ;)
(They have salad and a couple other fruits if wanted)
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TRG
TRG
Club sandwich and corn chowder. Iced tea.
dfergie
Chili dog bowl, water… (homemade chili)
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2032 Replies · 184001 views
dfergie
The Tokra pt 1, I know pt 2 will be next...
(came across on Pluto tv live, went to media server for "clean" version)
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
762 Replies · 167236 views
Bobby
MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.
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Bobby
CFB, Notre Dame at BYU, Saturday 10-27, 4:30PM PDT, Channel 148-03.
Bobby
NASCAR, Freeway Insurance 500, Sunday 10-18, 12PM PDT, Channel 148-04.
Bobby
CFB, Ohio State at Indiana, Saturday 10-17, 9AM PDT, Channel 148-01.
CFB, Arizona State at Texas Tech, Saturday 10-17, 12:30PM PDT, Channel 148-01.
Bobby
CFB, Ole Miss at Texas, Saturday 10-24, 4:30PM PDT, Channel 148-03.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
151 Replies · 1873 views
  • Haha
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R
A lot of upsets yesterday, but my LSU Tigers won.
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.