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This is Going to be Winded. You your thinking of DISh or even if you have DISH. You should read this.
First off, Ill say I've been a DISH network customer for almost 8 yrs. Ive paid my bill on-time every one of those months. And yet the horror story Im dealing with right now makes me want to let everyone know just how terrible they are.
I've recently upgraded to HD. Before this, no problems, because I had no contact with customer service. Now that I have had contact, they Lied directly to me, then lied about lying, several times. They attemtped to mislead and confuse me to get the results that they wanted. They blame others for problems that they, as the service provider, should be responsible for. They've stolen money from me. Yes, I said stolen. These are Bold statements, I understand. Allow me to explain.
During my first call regarding my upgrade. I was told my DVR service fee of $6/mo. would be waived. I questioned this (along with the rest of the deal(free HD for life, 1 yr. free Blockbuster Movie pass). The girl on the phone had to bring a supervisor in for help setting up the upgrade. So when I asked her a question she would relay it. One of my questions was " So my bill will actually be $6/mo. cheaper after my DVR fee is waived?" After consulting with her supervisor (which I could hear) she clearly responded "yes, sir" several times.
After getting my first bill, the DVR fee had not been waived. I called Customer Service. I then find out that waiving a DVR fee isnt even an option for them. Or so the rep says. I ask to speak with a supervisor, who begins talking to me like Im stupid,asif she cant be bothered, tells me "Im very sorry, but obviously you misunderstood." Actually, at this point I did just start understanding what was really going on but regarding the initial phone call, there was NO miscommunication. I told her I wanted to speak with her superior. She had two, both of whom were conviently on vacation and I could not speak with or have their phone numbers. I could only call back. She gave me her two superiors names, Mark and James. Her name was Darla. I found out on a follow up call... None of them exist. I also questioned the recording of the phone calls for "quality purposes" She informed me they dont ever record any calls so I could look for no validation there. So basically... I'm Burnt.
THEN. I was told I would recieve credits on my account for loss of service and already being billed for Blockbuster which I shouldnt have been. This was FOUR-4 billing cycles ago. After 5 web chats with cust. serv. and 5 phone calls to support and I have yet to recieve a single credit. EVERY time I call I have to repeat why I should in fact even recieve a credit in the first place and then wait for the rep to decide if he agrees? They Usually say well I can only give you $XX.XX in credits at this time OR He agrees but noone EVER actually applies the credit. What kind of system is that? Basically, Im burnt.
THEN, still to this day my Blockbuster Movie pass DOES NOT work properly. I have yet to stream a single thing. So after I get off with customer service I have to speak to someone else in Tech support. Who does the same things. I have to repeat everything again. Try all the same troubleshooting steps as if I can spend my days working for DISH network without getting paid. The last person I spoke with says I need to contact the company that made the switch for my internet connection to see how to enable "UPnP". Mind you, this device was given to me AND installed by the DISH installer. So basically, Im being charged for it regardless. BUT if I want it to work as it should, I have to figure it out for myself.
?
When this is all said and done. They will have paid the customer service repsmore to be decietful than just helping me and being honest from the beginning.
First off, Ill say I've been a DISH network customer for almost 8 yrs. Ive paid my bill on-time every one of those months. And yet the horror story Im dealing with right now makes me want to let everyone know just how terrible they are.
I've recently upgraded to HD. Before this, no problems, because I had no contact with customer service. Now that I have had contact, they Lied directly to me, then lied about lying, several times. They attemtped to mislead and confuse me to get the results that they wanted. They blame others for problems that they, as the service provider, should be responsible for. They've stolen money from me. Yes, I said stolen. These are Bold statements, I understand. Allow me to explain.
During my first call regarding my upgrade. I was told my DVR service fee of $6/mo. would be waived. I questioned this (along with the rest of the deal(free HD for life, 1 yr. free Blockbuster Movie pass). The girl on the phone had to bring a supervisor in for help setting up the upgrade. So when I asked her a question she would relay it. One of my questions was " So my bill will actually be $6/mo. cheaper after my DVR fee is waived?" After consulting with her supervisor (which I could hear) she clearly responded "yes, sir" several times.
After getting my first bill, the DVR fee had not been waived. I called Customer Service. I then find out that waiving a DVR fee isnt even an option for them. Or so the rep says. I ask to speak with a supervisor, who begins talking to me like Im stupid,asif she cant be bothered, tells me "Im very sorry, but obviously you misunderstood." Actually, at this point I did just start understanding what was really going on but regarding the initial phone call, there was NO miscommunication. I told her I wanted to speak with her superior. She had two, both of whom were conviently on vacation and I could not speak with or have their phone numbers. I could only call back. She gave me her two superiors names, Mark and James. Her name was Darla. I found out on a follow up call... None of them exist. I also questioned the recording of the phone calls for "quality purposes" She informed me they dont ever record any calls so I could look for no validation there. So basically... I'm Burnt.
THEN. I was told I would recieve credits on my account for loss of service and already being billed for Blockbuster which I shouldnt have been. This was FOUR-4 billing cycles ago. After 5 web chats with cust. serv. and 5 phone calls to support and I have yet to recieve a single credit. EVERY time I call I have to repeat why I should in fact even recieve a credit in the first place and then wait for the rep to decide if he agrees? They Usually say well I can only give you $XX.XX in credits at this time OR He agrees but noone EVER actually applies the credit. What kind of system is that? Basically, Im burnt.
THEN, still to this day my Blockbuster Movie pass DOES NOT work properly. I have yet to stream a single thing. So after I get off with customer service I have to speak to someone else in Tech support. Who does the same things. I have to repeat everything again. Try all the same troubleshooting steps as if I can spend my days working for DISH network without getting paid. The last person I spoke with says I need to contact the company that made the switch for my internet connection to see how to enable "UPnP". Mind you, this device was given to me AND installed by the DISH installer. So basically, Im being charged for it regardless. BUT if I want it to work as it should, I have to figure it out for myself.
?
When this is all said and done. They will have paid the customer service repsmore to be decietful than just helping me and being honest from the beginning.
40 Replies
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5740 views
I
And there's the problem.
Local retailer would not lie.
They are subject to charge back. Plus you know where they live.
Order from an 800 number at your peril!
And there's the problem.
Local retailer would not lie.
They are subject to charge back. Plus you know where they live.
Order from an 800 number at your peril!
And there's the problem.
Local retailer would not lie.
They are subject to charge back. Plus you know where they live.
Order from an 800 number at your peril!
I want some of what you're smoking. I started out working for a retailer. Most crooked SOB I've ever dealt with.
Pub Member / Supporter
Lifetime Supporter
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.
I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.
www.cnbc.com
I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.
Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft
The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.
www.cnbc.com
4 Replies
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46 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=yAKxo3ThpI4
Direct YouTube Link - This Week in Space 234
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=yAKxo3ThpI4
Direct YouTube Link - This Week in Space 234
TWIT's Website
TWIT Live Feed
0 Replies
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3 views
Supporting Founder
Lifetime Supporter
I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
898 Replies
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72254 views
And again, 15 months in a row, streaming wins-
Cable and Broadcast added together-36.4%
Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.
Cable and Broadcast added together-36.4%
Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.
Pub Member / Supporter
Pissed off at the crappy healthcare costs
My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.
Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.
After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.
I'm guessing a Silver plan is probably over $2,000 a month for 2027.
1 Replies
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26 views
Supporting Founder
Lifetime Supporter
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
36 Replies
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1482 views
A
have you tried to call in and threaten to cancel and see how that works out??? have you tried going back onto directv.com and making a new acct for discounts posing as a new sub.. it worked for me when ATT destroyed it
I got a big discount for returning.have you tried to call in and threaten to cancel and see how that works out??? have you tried going back onto directv.com and making a new acct for discounts posing as a new sub.. it worked for me when ATT destroyed it
A
, the deal breaker was id'e be stuck with an HR-54 and not an HS-17. and there's no more wired gemini's for new subs or that's what i was told. and billing and tech support is still in the ATT eco system
they offered me the new customer deals and a 300.00 prepaid visa to leave DISH along there were going to waive the 49.00 activation fee
, the deal breaker was id'e be stuck with an HR-54 and not an HS-17. and there's no more wired gemini's for new subs or that's what i was told. and billing and tech support is still in the ATT eco system
I just got a wired Gemini a few weeks ago. Also my bill comes from DIRECTV…not AT&T though I do understand not all peoples bill have been switched back to DIRECTV yet.they offered me the new customer deals and a 300.00 prepaid visa to leave DISH along there were going to waive the 49.00 activation fee
Personally, IF I ever went back with Sat, I would definitely take the HR54 ... but each set up is different from house to house, what works for you ... in reality, I would probably go streaming instead, as my needs have changed, I no longer need a portable recvr to use while camping.they offered me the new customer deals and a 300.00 prepaid visa to leave DISH along there were going to waive the 49.00 activation fee
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68670 Replies
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2680848 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/Be9G9c_t6nc
Direct YouTube Link - Fun Novelty Apps for the iPhone Duo - Toasty!
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/Be9G9c_t6nc
Direct YouTube Link - Fun Novelty Apps for the iPhone Duo - Toasty!
TWIT's Website
TWIT Live Feed
0 Replies
·
8 views
Hello there
We are looking for Starlink installer that will be able to install a system in Burk's falls.
Please ping me if you are interested
Thanks,
Nimrod
We are looking for Starlink installer that will be able to install a system in Burk's falls.
Please ping me if you are interested
Thanks,
Nimrod
3 Replies
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1834 views
It is really really simple install (no special tools or instruments required and they guide you through using their starlink app and a simple set of instructions.Hello there
We are looking for Starlink installer that will be able to install a system in Burk's falls.
Please ping me if you are interested
Thanks,
Nimrod
You can order direct from starlink online or from an authorized retailer.
Not at all like the special equipment needed for a satellite install.
Thank you Nelson,
Yes, I fully agree. I can install it with my teeth, and both hands tied behind my back...but this installation is for a commercial user that will not do it themselves, and myself, Im overseas...
But it looks like that we managed to find someone who can drive there for the work.
Thank you
Pub Member / Supporter
Lifetime Supporter
It states the average amount they are under water is OVER $7,000. 
Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.
www.zerohedge.com
Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.
Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds<!-- --> | ZeroHedge
ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero
www.zerohedge.com
3 Replies
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95 views
