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So I've Always Wanted To Tell A Customer Off, But I've Never Been Mad Enough To. Plus They Are Definitley Not Worth My Job, But I Just Want To Let You Guys Know A Little Bit About The Directv World, I've Been Employed By Dtv For 2 Years And I've Loved Every Minute Of It, Sometimes The Call Volume Is Out Of Control, And You Have Those Customer's Who Think They Can Scam Us, But Trust Me We Do Have A Signal Integrity Group Who Can Check To See Where The Signal Is Being Broadcast To, We Can Request An Automatic Callback On Your Recievers Through The Satelite, And Your Ppv's Will Download To Your Bill, We Know Every Time That You Have Been Late On Your Payment, Even Though You Claim To Be The Best Customer In The World So You Think You Deserve Everything For Free, I Just Don't Understand How People Think We As Dtv Have Nothing Better To Do Then To Mess Up Your Life, Out Of 13.9 Million Customer's We Choose To Mess With Your Bill Or Your Signal, I Mean Come On Get Real!!!
We Value Our Customers And We Will Bend Over Back-wards For Customer Who Do Have A Good Payment History And Who Do Not Call In Every Month To Get Something For Free. That Is The Most Annyoning Part Of My Job When You Customers Think That Just Because You Threaten To Disconnect Your Account We Are Going To Give You Whatever You Want, Using The Whole "i'm Going To Dish Network!!" That Is So Old. I Love Disconnecting People's Accounts Because They Think That Works Hahahaha......i Love My Job And I Honestly Believe Dtv Is The Best Company Out There, At My Call Center Everyone Loves It, No Matter How Irrate You Customer's Are, And You Need To Understand We Are People Too, If You Call In Cussing And Screamming Because You Didn't Pay Your Bill Last Month And You Demand Your Late Fee To Be Waived, If I Was To Get That Call I Would Advise You Of Your Date Due, And If You Didn't Like That Then Your Outta Luck, There Is A Due Date For A Reason, We Don't Just Make Things Up, Seriously Pay Your Bill On Time And Then Call And Say You've Been A Good Customer And We'll Believe You.
And The Whole "you Treat Your New Customer's Better Than Your Existing Customers!" That's Getting Old As Well, It Is What It Is, You Recieved A New Customer Offer Too, Don't Forget!!!
We Do Contract Out To Local Installation Offices, So If Your Tech Doesn't Show Up Or Call You, Why Would You Get Mad At The Messenger: Being The Customer Service Representative Taking The Call, Do You Think We Have Some Little Magic Button To Get Them There Asap For You!! Sometimes I Just Have To Laugh At People And How They Think Their World Is So Perfect And That They Never Do Anything Wrong, And Their Time Is So Expensive, Our's Is Too!
I'm Not Trying To Sound Mean But I Think If You Would Think About The Person On The Line And How You Would Feel If You Were In Their Shoes, I Think You Would Be A Little Nicer, We Do Not Know What's Going On, And If You Do Not Tell Us Then How Are We Suppose To Know? We Do Not Have A Crystal Ball. We Understand Your Frustrations And We Are Willing To Assist The Best That We Can, But Yelling And Screamming Isn't Going To Make Us Feel Like You Want Our Help. So Just Remember That Dtv Is Willing To Help You And We Do Value Our Customer's. Thank You
We Value Our Customers And We Will Bend Over Back-wards For Customer Who Do Have A Good Payment History And Who Do Not Call In Every Month To Get Something For Free. That Is The Most Annyoning Part Of My Job When You Customers Think That Just Because You Threaten To Disconnect Your Account We Are Going To Give You Whatever You Want, Using The Whole "i'm Going To Dish Network!!" That Is So Old. I Love Disconnecting People's Accounts Because They Think That Works Hahahaha......i Love My Job And I Honestly Believe Dtv Is The Best Company Out There, At My Call Center Everyone Loves It, No Matter How Irrate You Customer's Are, And You Need To Understand We Are People Too, If You Call In Cussing And Screamming Because You Didn't Pay Your Bill Last Month And You Demand Your Late Fee To Be Waived, If I Was To Get That Call I Would Advise You Of Your Date Due, And If You Didn't Like That Then Your Outta Luck, There Is A Due Date For A Reason, We Don't Just Make Things Up, Seriously Pay Your Bill On Time And Then Call And Say You've Been A Good Customer And We'll Believe You.
And The Whole "you Treat Your New Customer's Better Than Your Existing Customers!" That's Getting Old As Well, It Is What It Is, You Recieved A New Customer Offer Too, Don't Forget!!!
We Do Contract Out To Local Installation Offices, So If Your Tech Doesn't Show Up Or Call You, Why Would You Get Mad At The Messenger: Being The Customer Service Representative Taking The Call, Do You Think We Have Some Little Magic Button To Get Them There Asap For You!! Sometimes I Just Have To Laugh At People And How They Think Their World Is So Perfect And That They Never Do Anything Wrong, And Their Time Is So Expensive, Our's Is Too!
I'm Not Trying To Sound Mean But I Think If You Would Think About The Person On The Line And How You Would Feel If You Were In Their Shoes, I Think You Would Be A Little Nicer, We Do Not Know What's Going On, And If You Do Not Tell Us Then How Are We Suppose To Know? We Do Not Have A Crystal Ball. We Understand Your Frustrations And We Are Willing To Assist The Best That We Can, But Yelling And Screamming Isn't Going To Make Us Feel Like You Want Our Help. So Just Remember That Dtv Is Willing To Help You And We Do Value Our Customer's. Thank You
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15228 views
I
Both have been right about Oklahoma. There are two centers in Oklahoma. Tulsa is Directv owned, Moore is Convergys.
chastulsa said:You failed to correct the post above this reply. The oklahoma call center is not outsourced, at one time it was (WEST COMMICATIONS) not its a Directv owned center here in Tulsa. I would be glad to take a picture and post it with the nice BIG D* (D*=Directv). and just incase we are all wrong I asked my contact (has high authority) and there is no such thing as a monitoring system. The autocall by receiver is the main defense. You must work at the cable company they have a system like that
Both have been right about Oklahoma. There are two centers in Oklahoma. Tulsa is Directv owned, Moore is Convergys.
I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.
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Supporting Founder
Lifetime Supporter
I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
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71577 views
And again, 15 months in a row, streaming wins-
Cable and Broadcast added together-36.4%
Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.
Cable and Broadcast added together-36.4%
Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.
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This was actually one of the more disturbing videos I've seen on this channel. IF this guy hadn't been driving a Tesla which has 360 degree cams, he would probably become a felon and had his life ruined.....all because of a lying cop. The other officers in this video didn't impress me too much either, their whole mentality was how can we nail this guy.
This is a perfect example of why I'm always a bit nervous when I get below Perry, FL. There is a huge difference between north and south Florida and everyone who lives here knows this.
View: https://www.youtube.com/watch?v=A4Q8q0KQQ14
This is a perfect example of why I'm always a bit nervous when I get below Perry, FL. There is a huge difference between north and south Florida and everyone who lives here knows this.
View: https://www.youtube.com/watch?v=A4Q8q0KQQ14
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4 views
Supporting Founder
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This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
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167672 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/shorts/FtjH_HHTpeg
Direct YouTube Link - Guessing Costco Tech Prices
Linus on Facebook
The LTT Store
View: https://www.youtube.com/shorts/FtjH_HHTpeg
Direct YouTube Link - Guessing Costco Tech Prices
Linus on Facebook
The LTT Store
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7 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=IP8521ndPdA
Direct YouTube Link - This Week in Space 233
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=IP8521ndPdA
Direct YouTube Link - This Week in Space 233
TWIT's Website
TWIT Live Feed
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/iFQxaEwwh2k
Direct YouTube Link - How It Feels Holding an iPhone Duo in Hand
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/iFQxaEwwh2k
Direct YouTube Link - How It Feels Holding an iPhone Duo in Hand
TWIT's Website
TWIT Live Feed
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4 views
Staff member
HERE TO HELP YOU!
Cutting Edge
The following is from Reddit. -
View: https://www.reddit.com/r/DirectvStream/s/orzHBkmqQW
There appears to be a new DIRECTV Gemini OTT box, the C81KW-650.
The FCC listing is partially available, and a Geekbench entry confirms it uses an Amlogic S905X5, a solid SoC for a set-top box.
I also see 4GB of RAM, and the manufacturer is SEI Robotics.
DIRECTV C81KW OTT Box - Android TV Guide
Ok found a picture of the Box too on Reddit:
View: https://www.reddit.com/r/DirectvStream/comments/1twlex0/comment/opzeqi1/
View: https://www.reddit.com/r/DirectvStream/s/orzHBkmqQW
There appears to be a new DIRECTV Gemini OTT box, the C81KW-650.
The FCC listing is partially available, and a Geekbench entry confirms it uses an Amlogic S905X5, a solid SoC for a set-top box.
I also see 4GB of RAM, and the manufacturer is SEI Robotics.
DIRECTV C81KW OTT Box - Android TV Guide
Ok found a picture of the Box too on Reddit:
View: https://www.reddit.com/r/DirectvStream/comments/1twlex0/comment/opzeqi1/
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837 views
The Roku Ultra series (the larger square box models that attach via hdmi) have ethernet ports
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Didn't see a thread like this so I figured why not start one. This is about natural supplements. If you aren't into supplements, fine, but please let those of us who do want to discuss this discuss it.
The first one I wanted to mention has been a real life changer. I'm 62 and still do all of my own install work at my business....also do all the yard work at the house. A few years ago I started noticing that I was losing my range of movement, it was even getting hard to bend over and lace up my boots. Almost got stuck in an attic because I couldn't get turned around once the work was done. Didn't think much of it and figured with age comes stiffness that was only going to get worse as time went on.
It was then that I stumbled across a video which was discussing rotator cuff tears and why they were to prevalent these days. Turns out, the culprit is a simple deficiency in MANGANESE which is key in keeping your tendons flexible. Most anti-biotics strip your body of any manganese it might have had which is why certain anti-biotics, especially those in the Cipro family. I actually knew a man who had two tendons tear while on that stuff.
Went to Amazon and ordered some manganese. Now it took a while, it wasn't instant, but gradually I have regained all of my flexibility. I can bend over and touch my toes while standing with no pain and putting on my boots is no longer a chore.
Pretty cheap too. The bottle I ordered was a 200 ct for under $13. They said to take double the normal dose for the first month because most people are severely lacking, then go to one a day.
The first one I wanted to mention has been a real life changer. I'm 62 and still do all of my own install work at my business....also do all the yard work at the house. A few years ago I started noticing that I was losing my range of movement, it was even getting hard to bend over and lace up my boots. Almost got stuck in an attic because I couldn't get turned around once the work was done. Didn't think much of it and figured with age comes stiffness that was only going to get worse as time went on.
It was then that I stumbled across a video which was discussing rotator cuff tears and why they were to prevalent these days. Turns out, the culprit is a simple deficiency in MANGANESE which is key in keeping your tendons flexible. Most anti-biotics strip your body of any manganese it might have had which is why certain anti-biotics, especially those in the Cipro family. I actually knew a man who had two tendons tear while on that stuff.
Went to Amazon and ordered some manganese. Now it took a while, it wasn't instant, but gradually I have regained all of my flexibility. I can bend over and touch my toes while standing with no pain and putting on my boots is no longer a chore.
Pretty cheap too. The bottle I ordered was a 200 ct for under $13. They said to take double the normal dose for the first month because most people are severely lacking, then go to one a day.
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13 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/6UdT8b2s_Lc
Direct YouTube Link - Advanced Shader Delivery for Starting AAA Games #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/6UdT8b2s_Lc
Direct YouTube Link - Advanced Shader Delivery for Starting AAA Games #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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6 views