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tashafan

Last reply Apr 6, 2005 · posted in Old VOOM Installation Archives

New install....

Hello fellow Voomers:

I had been visiting this forum for some time now and after considerable debate I choose to take the jump and finally order Voom today. I am very excited and nervous at the same time. Excited because I can't wait to watch all of the HD programming and nervous because of all of the horror stories associated with a new install.

I am located in Minooka which is a suburb of Chicago. My install date is currently set for 4/11 AM and the company which is going to perform this installation goes by the name of ECB. I was wondering if any one out there has any input on ECB and if there's anything I can do to make this a smooth installation.

Thanks,

Tashafan.

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tashafan

Apr 6, 2005

What a joke. I worked with Direct Satellite and order upgraded equipment i.e. 24" satellite and OTA with pre amp, all of which was okayed by Voom. I was schedule for 4/6/05 AM install with one of their good installer. On 4/5/05 I received a call from Voom confirming my install for 4/6/05 PM install and I told them that I am expecting install folks to arrive at AM. This should have raised a red flag.

This morning around 10:40 AM I received a call from a gentleman asking me for directions and his name didn't match with the installer who was supposed to be coming in for install in the morning. He told me that he was being dispatched from a company called Aircom (I believe) and is not aware of any special equipment that I asked for. I told him that I had several conversations with folks at Direct Satellite and they had all of the equipment I asked for. Installer from Aircom was not aware of any such information and was just made aware of this install/ dispatch yesterday. So next I called Direct Satellite and was told that "Voom" called yesterday and request to cancel my install with no reason and they still have the equipment I asked for and could still do the install.

Next I called Voom who was the most uninformed of all parties. I explain them what is going on and after talking to couple of folks and a supervisor I was told that Direct Satellite is going to perform my install, but either Voom or Install Inc. were not able to get a hold of Direct Satellite. BTW Install Inc and Voom are still not aware of what happened. So I called Direct Satellite who reschedules my install for Monday PM with all of the equipment I originally asked for.

No wonder people are so petrified of ordering Voom.

TYORK

Apr 6, 2005

the only way that Aircom could have even got you order is that Direct Satellite refused in the system and that is why they had it sound to me like everything was ship to direct satellite you upgraded dish and that is why Aircom did have it.

t

Tvlman

Apr 6, 2005

I have been VOOMING for a year now and finally ordered set-up for another room. Will carry VOOM to my upstairs TV. Install is Saturday. Looking forward to it. Now if we could just get a DVR.....

sat4me

Apr 6, 2005

TYORK said:
the only way that Aircom could have even got you order is that Direct Satellite refused in the system and that is why they had it sound to me like everything was ship to direct satellite you upgraded dish and that is why Aircom did have it.

t

Actually TYORK, Installs Inc has more times than can be counted "pulled" jobs from an installers DOLI account without any notice, so please don't assume the first assigned installers are refusing the jobs in DOLI, and causing these mistakes, that isn't always true.
Installs Inc. takes action when ever a installer declines a job, and those jobs are reassigned very quickly.
Sounds like DigitalSatellite fully intended to take care of the customer then someone at Installs Inc. messed up and cancelled it with them and sent it off to Aircom, for who really knows why. As you know, rarely are there special approved upgrade notes from Installs Inc. on any new install order with special requests for upgrades unless it's a SERVICE call order, so no wonder Aircom didn't know of any special upgrades.

BTW, great job with helping everyone out on this site with your time and resources in getting things done.. You rock!

TYORK

Apr 6, 2005

sat4me said:
Actually TYORK, Installs Inc has more times than can be counted "pulled" jobs from an installers DOLI account without any notice, so please don't assume the first assigned installers are refusing the jobs in DOLI, and causing these mistakes, that isn't always true.
Installs Inc. takes action when ever a installer declines a job, and those jobs are reassigned very quickly.
Sounds like DigitalSatellite fully intended to take care of the customer then someone at Installs Inc. messed up and cancelled it with them and sent it off to Aircom, for who really knows why. As you know, rarely are there special approved upgrade notes from Installs Inc. on any new install order with special requests for upgrades unless it's a SERVICE call order, so no wonder Aircom didn't know of any special upgrades.

BTW, great job with helping everyone out on this site with your time and resources in getting things done.. You rock!

Thanks,

Yes this could have happen also i just know that for some reason this company have been refusing jobs at the last minute and than they throw it on someelse to do and the second company don't have the stuff to do the job or have no clue what is going on.

t

View all replies (7)

Therm

Last reply 5 minutes ago · posted in DISH Network Support Forum

Am I the only one that hates what Dish did to their mobile app?

I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?

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Reactions: dishstaller

Juan

Today at 11:52 AM

Not alot of dish customers any more

Reactions: charlesrshell and dishstaller

Foxbat

Today at 12:12 PM

I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.

Reactions: Therm and charlesrshell

dishstaller

Today at 12:56 PM

I really dislike change for the sake of change

Reactions: Therm, AZ. and charlesrshell

dishdude

52 minutes ago

I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

Reactions: charlesrshell

Therm

5 minutes ago

dishdude said:
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.

Yes a lot cleaner, glossier, and less functional. Someone trying to justify why they are making a big salary. "See look shiny"

Reactions: charlesrshell

cpdretired

Supporting Founder

Last reply 14 minutes ago · posted in DISH Network Support Forum

Dish Offers

Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.

35 Replies · 1649 views

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Reactions: ewindowman and LQQK

bnewt

Sep 23, 2026

Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

Reactions: dennispap and charlesrshell

slow_poke_pete

Yesterday at 11:45 PM

bnewt said:
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

look again mine says free for 1 month

Reactions: charlesrshell

Almighty1

Today at 2:13 AM

slow_poke_pete said:
look again mine says free for 1 month

Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

Reactions: charlesrshell, Foxbat and slow_poke_pete

slow_poke_pete

Today at 6:02 AM

Almighty1 said:
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817

wonder why it says that

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Almighty1

37 minutes ago

slow_poke_pete said:
look again mine says free for 1 month

You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

Reactions: charlesrshell

Almighty1

14 minutes ago

slow_poke_pete said:
wonder why it says that

Answer 2 minutes ago from DISH Care via Facebook Messenger:

Reactions: charlesrshell

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Foxbat

Supporting Founder Pub Member / Supporter Lifetime Supporter

Last reply Today at 2:31 PM · posted in Internet Television (IPTV) Discussion Forum

New Apple TV 4K released, plus other Apple Home devices.

Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…

Apple TV 4K

Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.

www.apple.com

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Ronnie-

Tuesday at 9:19 PM

Meh. The 4Ks I have will do everything that these do that I need them to do.

Which that's most tech these days for anything released the last four to five years.

It's honestly a testament to how good the previous gen Apple TVs were and are.

Reactions: meStevo, comfortably_numb, b4pjoe and 1 other person

navychop

Tuesday at 9:31 PM

Ronnie- said:
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.

navychop

Yesterday at 12:55 PM

Outside of gaming, would Joe Sixpack notice any difference?

KAB

Yesterday at 7:46 PM

navychop said:
Outside of gaming, would Joe Sixpack notice any difference?

Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!

Reactions: Foxbat, slow_poke_pete and comfortably_numb

slow_poke_pete

Today at 12:08 AM

navychop said:
Don't tell them that. They'll adopt planned obsolescence.

they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what

. apple's been making money off of software and not hardware for a while

ncted

Today at 8:58 AM

slow_poke_pete said:
ever notice your cell phone slows down when you come up for an upgrade

No. Makes me wonder if that is Apple or the carrier. I am on pre-paid, so I never get "an upgrade." I still have my old iPhone 11 Pro as a second line, and it runs iOS 27 just fine. My iPhone Air, which is still a current model, doesn't really seem that much faster in regular use. It is better in other ways, and worse in some ways than the 11 Pro (size), but performance really isn't a big differentiator, especially since I replaced the battery in the 11 Pro. If I had gotten enough storage when I originally bought the 11 Pro, it could still be my primary device with no issues.

ncted

Today at 9:00 AM

KAB said:
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!

Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.

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navychop

Today at 2:31 PM

slow_poke_pete said:
apple's been making money off of software and not hardware for a while

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones

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TWiT Tech Podcast Network

Today at 2:23 PM · posted in TWiT Tech Podcast Network

This Week in Space 232

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=Y4Edq2eavsQ

Direct YouTube Link - This Week in Space 232
TWIT's Website
TWIT Live Feed

0 Replies · 8 views

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TWiT Tech Podcast Network

Today at 1:52 PM · posted in TWiT Tech Podcast Network

Tim Cook, Elton John & King Charles: A Royal Tech Event

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/oRVxjGm0qtE

Direct YouTube Link - Tim Cook, Elton John & King Charles: A Royal Tech Event
TWIT's Website
TWIT Live Feed

0 Replies · 5 views

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TFLEV

Today at 1:22 PM · posted in TFLEV

Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

Time for another AWESOME video from TFL Electric Vehicles!

View: https://www.youtube.com/watch?v=MyF_RH1m0mc

Direct YouTube Link - Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

0 Replies · 13 views

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TWiT Tech Podcast Network

Today at 1:22 PM · posted in TWiT Tech Podcast Network

The Apple HomeView

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/0k5iT-OlpdE

Direct YouTube Link - The Apple HomeView
TWIT's Website
TWIT Live Feed

0 Replies · 7 views

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osu1991

Pub Member / Supporter

Last reply Today at 12:59 PM · posted in TV Shows

Frisco King - Paramount Plus

View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy

December 18, 2026 Paramount plus

2 Replies · 61 views

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Howard Simmons

Today at 11:36 AM

osu1991 said:
View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy

December 18, 2026 Paramount plus

Another Tulsa King spin off.

dishstaller

Today at 12:59 PM

Howard Simmons said:
Another Tulsa King spin off.

But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city

TheRatPatrol

Last reply Today at 12:50 PM · posted in TV Shows

NCIS

Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?

2132 Replies · 214693 views

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Jimbo

Monday at 11:41 PM

View: https://www.youtube.com/shorts/BIdMzUBHvjw?feature=share

Reactions: Howard Simmons

Jimbo

Tuesday at 6:25 PM

Jimbo said:
View: https://www.youtube.com/shorts/BIdMzUBHvjw?feature=share

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?

Reactions: Howard Simmons

Howard Simmons

Yesterday at 1:19 PM

Jimbo said:
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?

Tony as the director.

Jimbo

Yesterday at 2:13 PM

Howard Simmons said:
Tony as the director.

Would you rather have LaRoche ???

Reactions: Howard Simmons

dfergie

Yesterday at 4:37 PM

I liked this episode and a toned down Tony...

Reactions: Jimbo

Howard Simmons

Today at 11:30 AM

Jimbo said:
Would you rather have LaRoche ???

No. Bring in someone new.

Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.

Jimbo

Today at 12:50 PM

Howard Simmons said:
No. Bring in someone new. Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.

I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 12:43 PM · posted in Movie Talk

Trailer for new Jim Caviezel movie Ghost Soldier

Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.

View: https://www.youtube.com/watch?v=_-f9OGsKHd4

1 Replies · 17 views

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dishstaller

Today at 12:43 PM

BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.

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New install....

Am I the only one that hates what Dish did to their mobile app?

Dish Offers

New Apple TV 4K released, plus other Apple Home devices.

Apple TV 4K

This Week in Space 232

Tim Cook, Elton John & King Charles: A Royal Tech Event

Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

The Apple HomeView

Frisco King - Paramount Plus

NCIS

Trailer for new Jim Caviezel movie Ghost Soldier