Hmmm. Are you sure? I thought my plan covered ALL equipment.
Like I said in the prior post there is no way for a dealer who does a service call to RA or get reimbursed for a dish. We've been told in the past that dishes are not covered, LNB's of course, dishes no.
And FYI for KAB, dishes are not free, nor are they cheap, especially after adding the shipping charges.
Here's from the service plan... I do believe it's part A would apply.
3. Exclusions from Coverage: Your Plan does not cover:
A) SERVICE, MAINTENANCE, REPAIR, OR REPLACEMENT DUE TO ANY LOSS RESULTING FROM USAGE OTHER THAN NORMAL USAGE AND BEYOND DISH NETWORK'S NORMAL CONTROL SUCH AS: DAMAGE DUE TO MISUSE, ABUSE,INSECT OR OTHER INFESTATION, FIRE, WATER, FOREIGN
SUBSTANCES, ORGANIC MATERIALS, WINDSTORM, HAIL, EARTHQUAKE, THEFT, TERRORISM/WAR, NEGLIGENCE, RIOT, OR ACTS OF GOD;
B) INSTALLATION AND INSTALLATION WORKMANSHIP, IF THE INSTALLATION WAS NOT PERFORMED BY DISH NETWORK, A DISH NETWORK AUTHORIZED TECHNICIAN, OR A DISH NETWORK AUTHORIZED RETAILER;
C) INSTALLATIONS NOT GROUNDED IN ACCORDANCE WITH DISH NETWORK STANDARDS;
D) RE-INSTALLATION AND/OR THE RE-CONNECTION OF YOUR PRODUCT(S), IF PRODUCT REPLACEMENT IS SHIPPED TO YOU;
E) COMMERCIAL OR INSTITUTIONAL USE WHICH IS DEFINED AS ANY USE OTHER THAN SINGLE-FAMILY HOUSEHOLD USE;
F) EXTERIOR OR COSMETIC ITEMS OF THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, PAINT, FINISH, BEZEL, CORDS, CABLES, AND CONNECTORS;
G) 'ON-OPERATING COMPONENTS OF THE PRODUCT;
H) INTERNAL SOFTWARE, BATTERIES, AND COMPONENTS NOT ESSENTIAL TO BASIC PRODUCT FUNCTIONALITY;
I) ANY COMPONENT OR PRODUCT THAT HAS BEEN OPENED, TAMPERED WITH, REPAIRED, OR OTHERWISE ACCESSED BY ANYONE OTHER THAN AN AUTHORIZED DISH NETWORK SERVICE REPRESENTATIVE OR CENTER;
J) REPAIR OF PRODUCT(S) UPON NON-COMPLIANCE OF ANY PART OF SECTION 5 BY YOU;
K) COVERAGE, COMPONENTS, PRODUCTS, OR ITEMS NOT SPECIFICALLY LISTED HEREIN;
L) SERVICE OUTSIDE OF DISH NETWORK'S SERVICE AREA IN THE CONTINENTAL U.S., INCLUDING PUERTO RICO, THE VIRGIN ISLANDS AND PORTIONS OF ALASKA;
M) YOUR TELEVISION OR EQUIPMENT RELATED TO YOUR TELEVISION; OR DISH BRANDED TELEVISIONS/MONITORS;
N) INSTALLATION PARTS AND COMPONENTS NOT CURRENTLY STOCKED BY DISH NETWORK, AT DISH NETWORK'S SOLE DISCRETION;
O) NON DISH-BRANDED INSTALLATION COMPONENTS